First Citizens Bank is the best bank in Charlottesville, and probably the entire east coast…read more The professional staff and outstanding service they provide, make the otherwise dreary task of banking a genuine pleasure. I have banked with First Citizens for 15 years and NEVER had a single complaint. First Citizens is a privately owned bank that is conservatively managed and financially sound....

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Charlottesville, VA branch or find us online.

I switched to Townebank about a year ago and have not regretted it. I've been given good advice as…read morefar as how to deposit my money and am now earning a great interest rate on my savings account. Highly recommended.

From the owner: TowneBank opened in 1999 and is now one of the largest banks headquartered in Virginia. Founded in…read moreHampton Roads, locations now stretch from the coast to Richmond and central Virginia, and in North Carolina from the Outer Banks to Charlotte. Our bankers can help you with both business and personal banking services. Along with our talented and experienced bankers, the Towne family of services includes mortgage, insurance and investment specialists who can help you with all of your financial needs. Throughout our growth, we have never lost sight of our roots: local decision-making, community leadership, volunteerism, philanthropy and a culture of caring.

Irlene and her team set the bar for great customer service. I typically interact with Darlene when…read morehandling any transactions and she is always an absolute pleasure to do business with. Overall so much better than the big national banks.

First time visiting a Capital One Café and I'm a fan -- especially as a Capital One member…read more Cardholders get 50% off the cafe menu, which is a nice perk. I ordered the Iced Honey Lavender Latte and stayed for a bit with my son while waiting for my step-daughter. The café itself was clean, neat, and had a good amount of space for studying or getting work done. The staff were also friendly and welcoming, which made the experience better.

A lot of really neat stuff about this cafe. Plenty of tables to hang out and work/ study. A…read morecoffee bar that sells good, not great, coffee and a really cheap price if you pay with your Capital One card. And the staff are available for any banking questions. The place stays pretty busy and isn't very quiet so bring headphones or plan accordingly. There are a couple of rooms that allow for meetings too.

Great credit union to bank with. All of the staff are so…read morefriendly and accommodating and lots of fun to visit. Would definitely recommend them.

Awesome place my husband and I switched credit unions and I have nothing but good things to say…read more Penny the lady that helped us was awesome and was very patient with us even staying after they closed. :) Also this credit union used to be called RF&P That's what it was called when we joined it was just for railroad employees, my husband works for the railroad that's how we found out about it and a lot of people said to check it out. But now you don't have to work for the railroad to become a member.

PCB...What a great bunch of folks! They have new or used auto loans for 5 years at 1.9%!read more

I have been with VACU for many, many years. (more than 20 years) I am currently so disgusted with…read morethis place that I cannot find the words to tell you just how horrible it is. The more technology this place acquires, the worse it gets! Hard to believe isn't it!! They screw things up so badly, it takes months to get things straightened out! They have 3 locations here in Fredericksburg but only one is usable by a sedan type of car. The other two branches have the ATM and "teller machines" so high that you are not able to reach them is you drive a sedan. And, on top of that, two branches have arranged to have the screens in the drive thru facing into the sun. Of course you cant see them, it's just like trying to see your phone in the bright sun! If VACU can't even build a relatively simple square building correctly, I am very concerned about them building anyone's bank accounts... Additionally, I have found that the employees (although quite friendly and smile a lot), will lie to you about anything to acquire your money from you. You'll do great banking there as long as you don't trust ANYONE. Don't say you haven't been warned!!!

I received false information from a branch representative. This Credit Union is not transparent…read morewith their credit card offers. You can't easily get to an appropriate live representative either for help with your banking needs. Customer service is lacking to say the least. Their website to send an email doesn't even work properly! In my humble opinion, without going into all the details (as I have already wasted too much time and got no where with this organization), I would shop around for somewhere else!

Best bank ever. Free checks. No minimum balance for checking acct and all you need is $5 to open…read moresavings acct. If you want checking acct, think u have to have a savings acct too. Ready to check out their CD's for mg kids. They have great benefits with those accts as well. Friendly service. Well trained staff. Great customer service. Words can't say enough about this amazing bank.

From the owner: Empowering our members to be the heroes of their financial lives.read more

I have $1000 overdraft protection but AFCU doesn't honor that. They lie to me everyday. It's…read moredisgusting

The tellers here are awesome. As a waitress I used to make daily deposits and they even knew my…read moreaccount by heart, which made for a speedy transaction! When I got out of the hospital from a traumatic brain injury, I was even able to get a small loan to pay my bills until I was declared able to work by my neurologist, and my credit was abysmal at that time. Great people, especially Monica, Debbie and Joel!