I am 50yr old women who recovered from a triple bypass heart attack. 10/2025 I respect and love…read morelife. Also I just put my fur baby down Friday at 11am been tough but I'm managing. I came in and by security advise me to go online line I order online but needed to add pre rolls. i ask clerk she was red headed lady about pre rolls. She had the most disrespectful response advise the manager and apparently taking accountability is not in the employee handbook. I left mad confused and embarrassed

The first line customer service and the energy is through the roof. There's a kiosk you can use to…read moreplace your order and you have seating options... long hair don't care, sit in the front and chill, need some privacy, there's a room for you too. I could have gone to MUV, passed by and this is my place.. also don't forget your vet discount.

Went in today for the first time and they forgot the one thing I actually wanted when I walked in…read moretoday. I didn't notice until I got home and of course they are closed at like 6 pm so can't call anyone. They also overcharged me for something I didn't ask for but since it was my first time, I didn't notice until I got home and looked at the receipt. And checked the bag. Lady was nice, but I'm very disappointed that I got over charged, missing item (that I paid for)

Surterra should always have hash coins in stock as they fly out the door.It is poor business…read morepractice to not have them in stock. This is why Surterra only gets a small portion of my business

Josh should be fired. I walked in a dispensary with two employees helping no one. My 80 year old…read moreuncle called to thank me for attending his birthday celebration. JOSH proceeds to make a claim that I can't make a transaction while on the phone. Without incident, I politely stepped away from the counter to the waiting area. JOSH again interrupts my conversation to say that I wasn't deep enough in the lobby for him. This was bias and controlling behavior coming from the "Customer service rep." JOSH rudely talked over my rebuttals to explain his personal policy. MUV has no sign, suggestions, or policies about customers talking on the phone. JOSH SHOULD BE FIRED! I'm NEVER going back to the Hendricks store because of how I was treated! If MUV continues to employ people like JOSH, then the business model won't last too much longer.

Great prices on sale items, products and good service, location parking is kinda tough but worth it.read more

Bait and Switch seems to the business model for insa. Been there 5 times and 3 times I get to the…read morecounter and they tell you that you owe more then what the cart said. TOTAL SCAM! I guess some people just don't mind to pay $10 or $15 more but, not me. There are plenty of good Dispensaries in Jax and this is not one you can trust - save yourself some aggravation and do Curaleaf or AYR instead!!

Amazing customer service every time we visit Jacksonville we come here and see them. We don't live…read moreclose by but we do love coming here.

Today I went to Fluent on Atlantic Boulevard. I was serviced at five. The representative was…read morepolite and kind. I was upset because on the ad 3 for $90 vape and they said it was marking correction that they done an update for three cartridges for $90. I showed them the screenshot and I went on my personal email and what they sent to me and it was not for cartridges. I paid $84 when it should have been 3!for $90 for vapors and I am very disappointed regarding that I visit this store regularly and should have price 3 for $90 for vapes instead of three cartridges! I guess I have to call and verify the promotion before I go up there from now on.

We've had some good & some bad here. This used to be our go-to dispensary. Unfortunately we've had…read moreissues with the vapes not working and tried to return them. They're almost full when they stop working. Fluent's return policy doesn't cover this apparently. We used to spend a ton of money between my fiancé & I. Med marij got me off of 17 prescriptions after a car accident almost 7 years ago so this is unfortunate I'm looking for another dispensary currently

I am a female PTSD 100% / DV and I can always depend on Curaleaf making excellent recommendations…read morebased on my PTSD/depression/anxiousness but this is a really tough season for me. Tragedy in the family and Curaleaf on San Jose. Excellent excellent and Rayanne is above excellent.

I can't begin to tell you how disappointed I am in the general manager of this location. I have had…read moreissues at the 103rd Street location and reached out to this location for help since the general manager at the 103rd Street location was not willing to do anything to assist me. The general manager at this location promised me that she would escalate my concerns for a call back from the regional or district manager, but apparently she's completely lied to me over a period of several years. When I called her today she pretended like she didn't know what I wanted when I called and somehow forgot about all of the other contacts that we've had. I am absolutely shocked, as a licensed healthcare provider, how horribly this company and this general manager treat their patients. This location has done nothing to assist me and resolving the issue that I had with the other location, and I believe they've completely ignored and lied to me about how my previous request were being fulfilled and escalated to the district or regional manager. Curaleaf has demonstrated to me that they have no ethics or professionalism, but even more shocking is the fact that they don't have anyone to address these issues when they come up. They just ignore them. For years. So if anyone wants to demonstrate to me that Curaleaf actually cares about their patients, I'm sure you can pretty easily find my contact information along with years worth of notes from the consistent issues. This review is being written after the general manager hung up on me today. I will never go to Curaleaf again, but I'm pretty confident Curaleaf doesn't even care. They have been leading me astray for 3 years now clearly demonstrating their bad faith operations.

This is one of the best in Jacksonville. I used to order from the Beach location and the people…read morewere awesome. They have great products and sales.

Very pricey, not very informative if you don't know much they're not very helpful, they have great…read moreedibles! The pre rolls are not my favorite lots of shake in the tip get all in your mouth very cheap quality too been there twice first I got bud one seal was already opened when received next visit I got choppy pre rolls with shake all in the tips as well as a cashier trying to upsell me without asking if I wanted a different product then the one I chose just saying she likes these instead she'll switch them for me although I did not ask for that or inquire I was ready to pay and she said "these are better you want these right" confused I said no I don't I want what I asked for she tried switch my 5 pack pre rolls 0.5 G each for a 5 pack of 0.3 G each

I shopped here for the first time last month after trying several different places. This one stood…read moreout to me immediately with the instant service and comfort I felt upon entering. They took care of all of my needs and offered a great first time and return discount. I tried out the flower they had currently in stock and was extremely pleased with the quality, pricing and discount. Thank you for making it so easy to refill my stock, I will be returning!

Rude workers that don't know anything about their products. Weak deals so not even worth the smoke.read more