Cloud is absolutely the greatest smoke shop in Jacksonville. All the employees are phenomenal and…read moreso chill. The drinks and the shroom edibles are alot of fun!!

I was greeted right away, the man behind the counter was really helpful with helping me choose a…read moreflavor, plus Lost Mary is on sale for $15. He even removed all of the packaging for me and disposed of it.

I give this store 2 stars for being open late, which is convenient. However, a recent experience…read morewas a masterclass in how not to handle a pricing error. I tried to buy a lighter with no price tag. Lo and behold, it wasn't in their system. So the store's inventory and pricing are broken. Fair enough, mistakes happen. But here's where it went wrong: the employee, citing the late hour, couldn't get a supervisor to help. His solution? Guess a price. When I noted these are $4-$5 elsewhere, he wouldn't budge from $6, claiming "that's what his brain told him." The real issue: Why am I paying for their store's operational failure? The lack of a tag and a system entry is their problem. The inability to escalate it is their problem. The employee should have erred on the side of the customer, not arbitrarily pick a higher number. If the true price was $4, I was overcharged by 50% due to no fault of my own. This felt less like a transaction and more like being taken advantage of. It is not the dollar difference which is petty but the principle of it. Probably not coming back here.

this is what happened to me today! I got there and told the…read moreemployee I had left a new review yesterday thru their app, which said I would get 50 points for that, a year ago I also left a review and never got the 50 points, employee Melanie called whom she said was the owner, and he first said there was no such thing on the app, then when she looked it up her self and saw it, he thanked changed his story saying it takes 10 business days to show up, I asked him so how come with my other review I still never got the 50 points, he than said there's nothing we can do, we r not able to change or add points. Which is another lie bcuz many times I've been there, employees had forgotten to add my points and than did it right there. I said to him I've been coming to this store for over ten yrs and never had a problem. Also they have a program at this store that asks u to put your phone number and try your luck, well in over ten yrs, it never happened, and none of my friends also never got chosen, so it's just another lie to keep ppl coming. He also decided to not care if u have been a faithful cust even going out of your way with plenty of stores by me, but always choosing to buy there.now the new employee who's been there 3 mos, decided to be very rude to me saying either buy ur stuff and leave, or just leave the store. Even though I was not directing my disappointment at her, she took his lies, and I was the one treat like shit. Well my friends as an over 10 yrs cust I advise u to not go to this store, cause the owner will lie right to your face and worse treat really bad even when u tell him you've been a faithful cust for yrs. Bcuz of me over 65 friends of mine use that store, which I have sent a group email letting them know to use another store.. I also met ppl at the store who knew nothing about Kratom and I put upon myself to educate them and they left there with the product, I did it just over the fact I thought the store deserve it. But never again will I step foot at a SmokeBucks on 9475 Phillips hwy, I will ask at other stores if the owner is a different one and also advise all my friends. Trust me save yourself the upsetting time and the trouble and skip this store.

The staff is always very nice & helpful at Arrowhead, but there never seems to be specials anymore…read more Wondering if I should shop around to find better pricing! $512 each time where it used to be around $420! THAT'S A BIG DIFFERENCE!

Low wait time even after self check in. Products good. Looking forward to tie I'll has to troll…read moreretail room

Conveniently located store on Loretto. Staff is courteous, friendly and professional. Large…read moreselection of food/snacks, alcoholic and non alcoholic beverages. Interior is clean and well organized.

The workers are kind and accommodating. It's a small store but well stocked. It is my go to place…read morealso for lottery tickets.

Friendly service and better price than other shops. Always return to this store for selections.read more

From the owner: Lowest prices around jaxread more

Outstanding on multiple levels…read more On each visit I have been helped by Josh. Greatly appreciate a expert who makes things so simple to understand and shares everything you really want to know about the vape juice you're looking at buying and or your vape you have. One of the reasons why I will give them five stars. Is I needed to change the coil on my vape. I didn't know how so. Josh didn't just show me how to do it. We did together and he also cleaned all of the parts before we put it back together. AWESOME Service Price Etiquette Speed Friendly

Awesome shop very helpful for beginners thanks for the tips and the tasty juice vape.read more

Cheapest chargers in Mandarin. Also, best prices for Djarum cigarettes in Jax. Owner and his…read morewife are really nice people, they even carried my purchase out to my car when I was injured.

Love the space and atmosphere in this shop. The man behind the counter is very friendly and offered…read moreto help assist me as soon as I walked in I originally went in to purchase another glass pipe since I'm always dropping mine ‍ and was offered an even better hand pipe (silicone) to reduce breakage and it works great! Will be returning soon.