I've used Captain Termite on a few properties and want to point out that they are professional and…read moreprovide excellent customer service. They are very reasonably priced and responsive. Calvin came out to inspect the properties and provided recommendations and quotes very efficient and 1hr turnaround after reviewing. Went over all information and processes we would need to do before tenting and provided the bags for prep. Great man and professional. Knows the business very well and very thorough Miriam (I think I spelled correctly) handles customer service and phone calls. Super sweet and accommodating. Always answered or called back in a reasonable time frame and answered any questions we had. Chris was the head guy during the tenting process. He was very informative and went above and beyond during the tenting. I forgot my sons flag football gear and I had asked if possible to grab (I knew exact location and told him where the things would be ) and went in the day the tent came down during his walk through with the gas mask and delivered the goods ! Thank you SO much !! We are scheduled to return back in the house tomorrow and cannot say enough how great this company has handled 3 properties of ours to tent. Highly recommend!!

TV STOLEN + WINDOWS OPEN + GATES OPEN ALL WEEKEND!!!!!…read more The service was TERRIBLE and the owner JOSE VELEZ (Joe) was extremely disrespectful, he literally yelled and insulted us over the phone after we calmly provided constructive criticism after they missed and messed up SEVERAL steps in the process, left our gates and windows open, and we had a new TV STOLEN FROM OUR PLACE in the time they were here tenting!!!! We called to calmly mention these things and talk it through as new customers but the OWNER JOSE VELEZ (JOE) went literally NUTS of the phone. DO NOT WORK WITH THESE PEOPLE. There are much better companies out there. The tent wasn't even up a full 18hrs. We put a hold on our payment until we could discuss this with them with the intention of paying after having a civilized conversation (as it was only $2K bill - not much money at all) but JOSE VELEZ JUST YELLED and didn't even want to listen to a single word, repeating over and over through loud screams that we wanted to "screw them over" ... (again, over only 2K) ... If this is the way the owner and president of the business runs his business, he probably shouldn't run it anymore. Very low class. DO NOT DO BUSINESS WITH THEM!

came out ath the scheduled time - performed the job they were hired to do and did so with a smile…read moreon their face. also, haven't seen an ant since.. lol good work.

I chose My Son and I Pest Control and Termites because the pricing was very reasonable compared to…read moreother companies, and ultimately the price for the service was decent. Unfortunately, the communication and customer service throughout the process were extremely disappointing. My biggest issue was that I had to constantly seek out basic information that I expected the company to provide proactively. I was told I would receive an email with documentation explaining how to prepare my home for fumigation, including what items needed to be removed, what could remain, how to properly store food, what to expect during the process, and when I would be able to safely return home. I never received that information. I had to repeatedly reach out with questions, including having to ask for bags to properly store my food. Even on the day of service, I was still concerned about whether my food was being stored appropriately because I had not been given clear instructions beforehand. The scheduling and communication were also frustrating. I was initially given an 8 AM-8 PM timeframe, which is an extremely large window. I had to call myself to get a more specific timeframe, and even then, the company was delayed. I was told that it was "termite season" and they were busy. I completely understand that businesses get busy, but being busy doesn't prevent a company from communicating clearly and keeping customers informed. I also had questions about when I would be allowed back into my home and what the process would look like, and I had to continue reaching out for answers. Even as of today, there are still questions I feel I should have been provided answers to without having to repeatedly ask. At times, I honestly felt like I was bothering the staff simply by asking questions after my deposit had been paid. Communication through text messages was inconsistent and felt very disorganized. One positive is that the final price for the service was reasonable, although it was over $200 different from the initial virtual quote, which was another surprise. Overall, my frustration isn't necessarily with the service itself or the price it's with the lack of communication, preparation information, and customer guidance. When someone is having their home tented and fumigated, there are understandably a lot of questions and concerns. Customers shouldn't have to chase the company down for basic safety and preparation information. The service may be reasonably priced, but the communication needs significant improvement. I would strongly recommend providing customers with a detailed preparation packet/email, clear timelines, food-storage instructions, re-entry expectations, and proactive updates before and during the fumigation process. Price matches quality of service!

I'm giving Kairos 5 stars because of how upfront and honest Lazaro was with us. Right when we…read morecontacted Kairos, Lazaro got right back to us and set up a appointment. Two days before our schedule appointment he contact us letting us know he unfortunately got covid. He easily could have hid this from us to get the job. We'll for sure use Kairos for any needs in the future.

Excellent service. Punctual to the minute to the appointment!…read more First service was Oct 2018 Second maintenance service this month Sep 2019 Since day 1 we have not had have any pest issues at all in the house. Only a couple of roaches over the year that were laying dead next to the door. That's it. Very pleased and can only recommend.

Very professional. Good communication! Had a dead possum underneath a house and they came in took…read moreit out! Very quick service. Thank you!

Highly recommend this pest control company. I had my home and shed treated for subterranean…read moretermites by Jorge and Leonardo. The company is very customer focused and priced was very competitive compared to major pest control companies. They are reliable and really care about their work. Questions and any issues were addressed promptly and patiently. Photos of treated areas were also e-mailed which was another plus. They deserve more than 5 stars.

I contacted several companies to assess the termite situation in my home. Having never dealt with…read moreFormosan Subterranean Termites before, I was horrified after doing extensive research. Stephanie came out and took the time to walk me through everything in great detail. I asked numerous questions, and she was always patient, never rushed, and never showed any frustration. What truly sealed the deal for me was her extensive knowledge and the genuine time and care she offered. It's clear why she named her company Peace of Mind--because that's exactly what she gave me. I couldn't be happier with the service and would recommend her 100%.

Great service, on time and very reasonably priced. Extremely knowledgeable in pest control.read more

They were very responsive to my inquiries. We made an appointment for a free termite inspection. It…read morewas thorough and my technician Marc was friendly, arrived on schedule and explained our plan moving forward.

I will be recommending Royal Pest to all my friends in the area…read more I don't usually write very many reviews, but I feel like this is a business that I'm willing to spend a little time to write one. I'm so pleased with my pest service. Every time they come to spray my lawn or my interior, they are so kind and respectful. In addition if I ever have any problems, a quick call to the office is always answered by a very kind lady Marcy who is a true gem. For example, I called to mention that I saw some small pests indoors, and they were there within the week for an extra spray. Also, I am incredibly displeased with another service I bought prior to knowing royal pest, I'm sure everyone is familiar with Terminix. I already paid the initiation fee for termite control with Terminix, which was around $6000 for doing bait traps, but that is kind of where their service ended. Despite multiple calls to them, I haven't had any luck with having them come out a second time. I was thinking about switching to Royal pest for my termite control however, I already paid the initiation fee with Terminix and it doesn't really make sense to switch back over since I'm only paying a small continuation fee. But if I knew before, I would've used royal pest for everything. 5/5! 10/10 stars! Great company - Catherine Uthe

Absolutely great experience having my house tented for termites. This was my 5th time in 30 years…read more I have used different companies and even have an annual contract with one of the 'well known' companies. I requested an estimate from them and they never provided one - even after their employee. Ensured my house (again). Econo-Way had tented half a dozen neighboring houses here in Key Largo over the last 6 months. All had very positive experiences. I reached out and was given an estimate within a couple days! It was very affordable and I was able to select a date to proceed with the tenting. If you have ever tented for termites, you know it is a HUGE endeavor preparing your house. They provided my with 9 sets of gas proof bags to put food and medicines inside. I only used 4 and returned the extras. On the date the tenting was scheduled, they arrived at the arranged time and proceeded to do their thing. I stayed in a hotel for 48 hours and they constantly kept me updated. I returned home and met the workers who checked that no gas remained in my house. They also returned my house keys. There was no damage and no signs they had ever been there! If you have to be termite tented, they are a great company to use!

Great experience with this company, very reliable, on time , and made it very convenient. I highly…read morerecommend Econo-Way, very satisfied with their professionalism and customer service. Thank you !!!!!

Friendly. Decent pricing. Excellent guarantee. Timely. Efficient. Showed up when they said they…read morewould.

I contracted Dolphin to tent my home for termites and they arrived on the scheduled date of…read more9/8/2025. On the following date the tent was removed and the awning on my home was damaged beyond repair and one of their vehicles also parked on my artificial grass and damaged it. I have tried to contact the responsible parties and the business owner (Barbara) and have received nothing but the worst customer service ever. For these reasons and many more I would never and wI'll never be able to recommend this company. HORRIBLE , HORRIBLE, HORRIBLE