One year ago today, I was the "patient of the day." I remember feeling anxious and full of…read morequestions, but the moment Dr. Fechner walked into the surgery room, all of that disappeared. From my very first meeting with Lisa, to getting to know the nurses and staff, my entire journey was truly amazing. I hadn't realized how many dynamics go into having a facelift, but the team took the time to educate me beforehand and stayed by my side every step of the way afterward. Everything--from billing to scheduling to communication--was handled seamlessly. Of course, the star of the show was Dr. Fechner. While he is undoubtedly a skilled surgeon, I also believe he is an artist. I am beyond pleased with my results and would highly recommend him for anyone considering plastic surgery. I can still remember, a year ago, wishing it were already a year later--and now here I am, grateful, healed, and so happy with my decision.

If you need work done on your eyes, go to an oculoplastic surgeon who has specialized training for…read morethis delicate surgery. Fechner attempted to do a lower eyelid surgery on me and I was left with a detached, drooping eyelid. He tried to repair his work and failed. He then referred me to an oculoplastic surgeon. Save yourself time, grief, and $$$$ and go directly to an oculoplastic surgeon. BTW, Fechner will not pay for any repairs to his work.

This department has been farther from helpful for me. I have been trying to get a breast reduction…read morefor nearly a year, and this department is not very attentive to their clients, make false promises, do not get back to patients in a timely fashion, constantly plays phone tag with their clients, does not give insurance providers enough information regarding cases and without a doubt does not give their patients the full attention that they require. I know during the pandemic things were going to be slow, but this is just a disgrace. I have been trying to get my insurance to be notified regarding surgery and to get the correct documentation, and when I contact my insurance, they somehow have NONE of the information? They somehow do not know what I am referencing? They need more people working in that office and need more people to actually care about their patients. I have made approximately 4 surgery dates and every single one has been under false pretenses. Do better UMass.

From the owner: Umass Memorial Medical Group Has Two Convenient Locations In Worcester And Cape Cod, Ma. Our…read moreCosmetic Plastic Surgery Surgeons And Staff Members Have The Highest And Most Extensive Training In Reconstructive And Plastic Surgery Procedures To Help You Achieve The Best Look Possible And To Restore Or Enhance Your Body, Breasts Or Face.

Trusting a stranger with your face is...STRESSFUL. Dr…read more Bentkover's frank confidence is NOT. He listens to your skin and beauty concerns, then looks at each one himself, offering his own opinions and advice. His frank honesty is refreshing. IE I see acne hyperpigmentation on my chin. He responded, I don't see any discoloration on your chin, so noone else is noticing it either. Then, he added, what about the lines on your forehead? I said they didn't bother me, and he told me to leave them alone. Dr. Bentkover has many loyal patients, so he never needs to sell anyone on any procedures. Unlike spas that assault you with high pressure sales tactics every visit. Dr. Bentkover is a REAL DOCTOR, with a lifetime of experience working on skin and facial reconstruction, who DOES HIS INJECTIONS HIMSELF. Unlike spas that *claim* they work under a doctor, but have inexperienced technicians do the injections on unknowing patients. Go to a real doctor, like Dr. Bentkover. DON'T TAKE CHANCES WITH YOUR FACE. PRICES: No prices are listed on his website, except for facials. I've gone to him for several years, and his prices changed, for some facial fillers, without notice. Always ask. Don't assume. I also had ONE LASER treatment on my chest & under my nose, to remove RED SUN SPOTS (cherry angiomas) & capillaries. The PRICE of $850, which was not mentioned before hand, and it worked on the red spots, but not on the broken capillaries. I live in downtown Boston, and NO spa charges remotely close to that price for the same laser used for hair removal. I did NOT ask the price, as I'd gotten a large discount on a gift certificate at a charity auction. So, it was my fault. THE DEAL: His website lists new specials all the time. So, check it out!

Dr. Bentkover preformed a revision rhinoplasty to resolve a breathing and cosmetic issue with my…read morenose. This was a major procedure that required grafts and reconstruction. He and his staff were incredible! It is rare to find a doctor who takes as much time with his patients as Dr. Bentkover does. He is a true professional but still cares about each of his patients on a personal level. He sees each person that walks through his door as a more than just a potential client. He takes the time to get to know you, your desired outcome and expectations. He is honest about the expected outcome of the procedure and what can and can not be completed, which is extremely important when considering a surgeon to preform any major procedure. His post procedure care is also excellent. He and his staff again, went above and beyond to make sure I was comfortable and well cared for. I had complications which were unrelated to the procedure its self and he and his staff followed up with me on a regular basis. More than I could have ever expected from a doctor or his staff. He followed up with me for several months and provided exceptional care through out the time. I would highly recommend him. And even though I am no longer in the area if I ever need any additional procedures he will be the first person I seek out.

The people here are so incredibly patient, and kind. I was treated with such respect and…read moreunderstanding of my aversion to dentists. Went in with bad teeth, walked out crying because of how well they fixed my major issues (big cavity in front tooth) along with all the others they filled. Super gentle, super professional. 500 stars. You guys are the antidote to being afraid of Dentistry!

false pretenses - opioids, addicted, medication. never advised side effects as major…read moreinflammation, hematoma. since tuesday - liquid diet (current saturday 5pm. mask wearing in public.. courageous fugly. cost deceiving. seems better instead gross appearance. fugly (w/o apostrophe). keep shopping.

I do not recommend. Do your homework and good luck. Plan on a substantial wait, and an arrogant…read moredoctor.

Unbelievable! Don't even think of seeing him if your not willing to wait! They had 3 patients all…read morebooked for the same time! The staff is rude ! And don't expect a call for a reminder for your appointment! When you sign in they hand you a letter from the Doctor saying there is always a 1 hour wait or more! Sorry but my time is more valuable to me ! Absolutely no consideration for his patients at all!

Hello, I am writing…read morethis message because I feel that you have failed me as my Primary Care Provider. I have seen you or your NP, Mr. Abraham Ballah for my current condition with my back pain. The medication prescribed has been helping to get my pain from level 8 to level 5. An x-ray was ordered on the day that I saw Mr. Ballah. No one reached out to me to tell me my results. On 9/9 I left my job in an ambulance to the Emergency Department because of the pain in my back. The ED doctor suggested an MRI to see the Spine Center. The MRI was done on 9/8. However, the MRI was not read by the time of my appointment at the Spine Center with Jason Langlois, PA. on 9/18. It was a wasted appointment. I faxed my paperwork for PLML. You then referred me to the Spine Center to sign off on my PLML paperwork. Upon contacting the Spine Center, I was told that they do not sign off of PLML paperwork. I was also told by the representative that my PCP is supposed to help me with this. I spoke to the Dr. Chen at my appointment at the Spine Center on 10/18 about helping me with the PLML paperwork, and she told me that she has not ever done that. You, Dr. Semaan have basically dusted your hands with my care about my back situation once I saw the Spine Center on 9/18. I have been out of work since 9/9 due to my condition. My financial income has been severely my ability to pay my medical bills and caused a great deal of anxiety as well as bad mental health. I am unable to go back to work until a doctor listens to me. You, Dr. Semaan are my primary doctor. Which means to me that you are the doctor that should be my first PATIENT ADVOCATE! The person that referred you to me has left your care due to your poor bed side manner and lack of care for your patients. I will need to find another provider. I will be cancelling all future appointments. Very Disappointed, Ugeana Grant

Dr Rita Seeman is an outstanding family practice doctor. She care for her patients…read more Her nurse Danielle amazing services. The office staff are the most horrendous, unhearted people I met. They never smile, or make an attempt to assist a patient's when they need to change an appointment for x or y reason. Not sure why they work there. A better and supportive staff should be provided for Dr. Seeman. Her staff does not support her kindness!!