One year ago today, I was the "patient of the day." I remember feeling anxious and full of…read morequestions, but the moment Dr. Fechner walked into the surgery room, all of that disappeared. From my very first meeting with Lisa, to getting to know the nurses and staff, my entire journey was truly amazing. I hadn't realized how many dynamics go into having a facelift, but the team took the time to educate me beforehand and stayed by my side every step of the way afterward. Everything--from billing to scheduling to communication--was handled seamlessly. Of course, the star of the show was Dr. Fechner. While he is undoubtedly a skilled surgeon, I also believe he is an artist. I am beyond pleased with my results and would highly recommend him for anyone considering plastic surgery. I can still remember, a year ago, wishing it were already a year later--and now here I am, grateful, healed, and so happy with my decision.

If you need work done on your eyes, go to an oculoplastic surgeon who has specialized training for…read morethis delicate surgery. Fechner attempted to do a lower eyelid surgery on me and I was left with a detached, drooping eyelid. He tried to repair his work and failed. He then referred me to an oculoplastic surgeon. Save yourself time, grief, and $$$$ and go directly to an oculoplastic surgeon. BTW, Fechner will not pay for any repairs to his work.

This department has been farther from helpful for me. I have been trying to get a breast reduction…read morefor nearly a year, and this department is not very attentive to their clients, make false promises, do not get back to patients in a timely fashion, constantly plays phone tag with their clients, does not give insurance providers enough information regarding cases and without a doubt does not give their patients the full attention that they require. I know during the pandemic things were going to be slow, but this is just a disgrace. I have been trying to get my insurance to be notified regarding surgery and to get the correct documentation, and when I contact my insurance, they somehow have NONE of the information? They somehow do not know what I am referencing? They need more people working in that office and need more people to actually care about their patients. I have made approximately 4 surgery dates and every single one has been under false pretenses. Do better UMass.

From the owner: Umass Memorial Medical Group Has Two Convenient Locations In Worcester And Cape Cod, Ma. Our…read moreCosmetic Plastic Surgery Surgeons And Staff Members Have The Highest And Most Extensive Training In Reconstructive And Plastic Surgery Procedures To Help You Achieve The Best Look Possible And To Restore Or Enhance Your Body, Breasts Or Face.

Trusting a stranger with your face is...STRESSFUL. Dr…read more Bentkover's frank confidence is NOT. He listens to your skin and beauty concerns, then looks at each one himself, offering his own opinions and advice. His frank honesty is refreshing. IE I see acne hyperpigmentation on my chin. He responded, I don't see any discoloration on your chin, so noone else is noticing it either. Then, he added, what about the lines on your forehead? I said they didn't bother me, and he told me to leave them alone. Dr. Bentkover has many loyal patients, so he never needs to sell anyone on any procedures. Unlike spas that assault you with high pressure sales tactics every visit. Dr. Bentkover is a REAL DOCTOR, with a lifetime of experience working on skin and facial reconstruction, who DOES HIS INJECTIONS HIMSELF. Unlike spas that *claim* they work under a doctor, but have inexperienced technicians do the injections on unknowing patients. Go to a real doctor, like Dr. Bentkover. DON'T TAKE CHANCES WITH YOUR FACE. PRICES: No prices are listed on his website, except for facials. I've gone to him for several years, and his prices changed, for some facial fillers, without notice. Always ask. Don't assume. I also had ONE LASER treatment on my chest & under my nose, to remove RED SUN SPOTS (cherry angiomas) & capillaries. The PRICE of $850, which was not mentioned before hand, and it worked on the red spots, but not on the broken capillaries. I live in downtown Boston, and NO spa charges remotely close to that price for the same laser used for hair removal. I did NOT ask the price, as I'd gotten a large discount on a gift certificate at a charity auction. So, it was my fault. THE DEAL: His website lists new specials all the time. So, check it out!

Dr. Bentkover preformed a revision rhinoplasty to resolve a breathing and cosmetic issue with my…read morenose. This was a major procedure that required grafts and reconstruction. He and his staff were incredible! It is rare to find a doctor who takes as much time with his patients as Dr. Bentkover does. He is a true professional but still cares about each of his patients on a personal level. He sees each person that walks through his door as a more than just a potential client. He takes the time to get to know you, your desired outcome and expectations. He is honest about the expected outcome of the procedure and what can and can not be completed, which is extremely important when considering a surgeon to preform any major procedure. His post procedure care is also excellent. He and his staff again, went above and beyond to make sure I was comfortable and well cared for. I had complications which were unrelated to the procedure its self and he and his staff followed up with me on a regular basis. More than I could have ever expected from a doctor or his staff. He followed up with me for several months and provided exceptional care through out the time. I would highly recommend him. And even though I am no longer in the area if I ever need any additional procedures he will be the first person I seek out.

patients beware! Horrible post op care! had skin removed from my abdomen after weightloss surgery…read morethat was covered by insurance at my pre surgery appointment I was told I'd be on pain meds for at least 2 weeks that if I had any issues to call the office and they would get right back to me. after surgery I had issues in the hospital and couldn't get pain meds while on the hospital, had an allergic reaction to the antibiotics and they forced me to take a second dose, then I was discharged against my objections due to my pain level and issues with my drains with only 12 pain pills, 3 days later I had an infection and had to call the office 4 times just to be seen and again fight to get a refill on the pain meds. I was cut open hip to hip, had drains in and had liposuction and he had no concern for my pain levels or my infection. I couldn't get pain meds. or his office to call me back when my drains were clogged and infected, horrible after care. stay away from this surgeon and office! trust me not worth the pain and suffering!

Saw Dr Le yesterday for a consult for a wound graft, not to have any "work" done…read more We really liked him. He took the time to explain my options and more importantly, to listen to my concerns. Unlike my previous experiences, he wasn't cut happy and did not push a surgical option.

I do not recommend. Do your homework and good luck. Plan on a substantial wait, and an arrogant…read moredoctor.

Unbelievable! Don't even think of seeing him if your not willing to wait! They had 3 patients all…read morebooked for the same time! The staff is rude ! And don't expect a call for a reminder for your appointment! When you sign in they hand you a letter from the Doctor saying there is always a 1 hour wait or more! Sorry but my time is more valuable to me ! Absolutely no consideration for his patients at all!

I have been a patient at Grace Family Dental since the facility was in the Park Avenue/Grove Street…read morearea. At the time, I could walk to the office--which was part of the attraction. The office moved to Grafton Street. I followed. Thirteen years later I am still a patient. Dr. Mundra and her staff are a joy to work with. In my case, my salivary glands became underachievers as a result of a medication I was prescribed. The number of cavities I got began to increase. But, as one of the hygienists put it, "it's our job to educate, not to judge." The hygienists were more than willing to teach how to protect my teeth. Swishing with water after eating; reducing sugar in the diet; showing me how to improve flossing and brushing techniques, and suggesting products (with coupons) that keep the mouth moist improved things nicely. As a result, I had fewer cavities. Plus, I lost fifteen pounds in eight months, and my A1C level is lower. Dentistry is truly important for the whole body. Thank you Grace Family Dental.

We switched all six members of my family over to GFD. We went to our first appointments recently…read more We were very impressed with the entire office. The front office people were pleasant and professional. The hygienist's and Dentist were fantastic. We are VERY happy with our new dentist office!