Susana has been my tax pro for YEARS. Probably over a decade. She's answered every question. Helped with every issue. I bring my boyfriend's taxes to her. I have finally convinced my mother to come to her (where she got my mom back money from errors made on past filings). I can't recommend her and their team more. read more

don't trust them -- I trusted them for several years but the service got less and less reliable - I gave them my taxes a week ago and hears nothing from them .. then I called and asked if I was going to pay a penalty this year for being late .. they falsely accused me of abusing them for asking that question . I went to their office and the girl handing me a tax that has enormous tax bill expecting me to sign it . I started looking at it and it was not completed - on the second to last day of tax time she decided not to do my taxes siting I held her staff accountable by pointing out the downfall of not calling me and not finishing my tax return . I also ind time took my bussiness taxes there BIG MISTAKE DIRE CONSEQUESES $$$$ they are not good and appear lazy when it comes to customer service . I don't recommend them to anybody . terrible read more

I have been using Susanna for 3 years now. Nothing but praise for her. Throughout the years I have used several tax firms & I am 100% satisfied with Susanna at Trust the Tax Pros. read more

Absolutely AMAZING!!!! THANK YOU YELP, for helping me find a reliable and extremely thorough Tax Preparer. For years I had been going to H&R Block, realizing that they lacked some basic tax knowledge I started to look for a new tax preparer. Terry Veevers prepared our taxes last year. After that we got a letter from the IRS for a tax preparation we had done ourselves 3 years back. I ran to Terry with letter in hand and he took care of the mistakes we made with very little financial impact to us (it was our mistake). After we received a letter from the IRS advising us our issue was resolved I knew we were in good hands. This year I bought him our personal taxes along with my small business tax needs. Terry is thorough, he asks questions and really works hard to find deductions that tax software won't ask you about. Their fees are very reasonable. Trust the Tax Pros has a life long customer!!! Highly recommend!!! read more

I file jointly with my spouse and ever since we were recommended to Susana (it was a different name then), we've been loyal clients of hers! We have since moved to Sacramento but continue to file with Trust the Tax Pros yearly because we do just that; trust them. They are located off Boreal Ave and easily found. Plenty of parking surrounding the building. Although the office building is outdated, the actual office for these guys don't give off the same vibe. The office is clean and organized. The receptionist will greet you so just check in with her. Why I refuse to file else where is Susana makes us feel comfortable. Enough to ask questions and walk you through the process. She's also quick and professional. She's knowledgeable of all things Tax! We forgot one form and she was able to use the transactions from the previous year to add it all and let us email the form when it arrived. She's super busy during tax season so make sure to set an early appointment! read more

Trust The Tax Pros - Effective immediately please! Lol - Tax Services Near Me - San Mateo, California

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Terrible, first and last time customer. Found the Tax Pros on Yelp , I made an appointment on the phone for the next day at 10am and she didn't show up. The assistant at front tells me an emergency popped up and she won't be coming in till afternoon. If I would like to leave copies of my tax info she will review it. So asking to leave mine and my wives SS# and personal information with strangers . Yeah right!!! I will go elsewhere I told her . Look, if you call yourself a Pro, you act like one! Hope this review helps read more

Always nice and they help with any issues needed and guide me on any questions I have with tax issues. Very family oriented and they help guide the best options to not over pay or owe a great deal. They always put you first to make the right decision! I've referred a bunch of people to their business and my referrals have stayed with their business! Highly suggest for anyone looking to do their taxes in the peninsula or remotely! I've moved out of state & they still help me every year!!! read more

Wow! I'm the first person to review these tax people? Awesome! Susana has done my taxes for a few years. This group used to be part of a Jackson Hewitt tax franchise, but now I think they are independent, so they changed their name and location. But the great service is still the same. I have no other connection besides Susana does a great job with my taxes each year. I really appreciate that I can come talk with her about my business taxes. She is very knowledgeable! I also like that I can email in missing documents. I usually just go in, because I like to pick Susana's brain about tax questions. I've referred a few of my co-workers to this place, both when they were Jackson Hewitt and now as The Tax Pros. They come back to tell me they've had the same great experience. read more

Super easy tax process... Always helpful with my W2's and 1099's... Makes sure I always get the Max Refund every year! Great staff... Thanks!! read more

Another successful tax season complete for me! Thank you for allowing me to just sit back and let the TAX Pros do all the work (get it lol). All my questions answered and i will see you again next year. read more

Susana is amazing!!!! This was the first time my husband and I filled together and she answered all my questions. The service here get very personable and genuine. It never felt just transactional. I would highly recommend this place for tax preparation read more

We have really enjoyed working with Terry Veevers!! My husband and I have gone to him for the past few years both for our individual taxes and our joint taxes. Terry puts us on the calendar right away, responds quickly to emails, has given us insight beyond normal tax preparation on how to think about our rental home and other topics, and is just a friendly guy overall. Unfortunately, we moved out of the area so we had to switch accountants, but we would highly recommend him. read more

I worked with Susana. She was very helpful and patient with the ton of questions I asked. She also made me feel really comfortable which I feel is really important when you have someone helping you with your taxes. I will definitely working with her again. This is the kind of service that you would recommend your friends and family. read more

I've been going here with my family for years, great service prompt and they always work around my schedule to help out! Customer service is great but I recommend to book an appointment early because they fill up fast on getting time to get things done. I love coming here year after year. read more

It's very easy to file tax with Trust The Tax Pros. I have been working with them for 3 years. No issues so far. I got the maximized return this year working with Terry. He is so knowledgeable and does his homework very well. He is very easy to work with and very responsive. I will continue to work with him in the future. read more

I have had the pleasure of working with both Terry and Susana. They're both very knowledgeable and clearly care about their clients!

Terry been the most trusted Loyalty person to do my Taxes since last 8 years Thanks for your service and Loyalty

Very knowledgeable, very kind, very genuine... I called to get an advice on a complex tax matter, unlike other places where they ask you to commit or pay a consultation fee, Susana took all the time needed to provide me with all the information and gave me an example of similar previous cases she handled. I am very pleased with their service, and completely recommend them. read more

Lets start off by saying hang loose. It is nice to know somebody from the islands in the tax industry. Being from the 808 I was able to assimilate with Susana and work easily with her in doing my rush job on my taxes. Originally I had problems with my 2014 tax return and I stupidly did I with TurboTax software. For many years I have always done it with TurboTax but on 2014, my wife and I decided to do our own Schedule C on her 1st year as sole proprietor. This proved very wrong and it ultimately screwed us completely till this date. This is how I found Susana on yelp and immediately I setup and appointment to see her and discuss how I would be able to fix my 2014 Schedule C Return and file a Return. Long Story short she was more than helpful in trying to find a remedy, and when finally my underwriter from my lender told me that I need to file 2015 taxes instead she got it squared away in couple hours. Literally she explained her difficulties in purchasing a home recently and the underwriters accepting a stamped IRS accepted tax return. So literally I called her at 3pm and began to forward to her all our tax stuff for 2015 throughout the late afternoon and evening. And by the next morning my wife was able to pick it up 12 Noon. To say the least I had to pay because I didn't withhold enough for the year, but I was extremely happy and pleased with the Expedited Rush consideration that I received from Susana. She was able to rush my entire 2015 Tax Return Federal / State and Schedule C in 1/2 a day !!! I felt her fee was also reasonable, because its peace of mind that keeps me from having to worry that my taxes weren't done and prepared in the correct manner. In the future I look to work with her for her bookkeeping services overall. Thanks Susana for a job well done. Your help made the difference in a tight spot. read more

I've been going here for my tax returns for years. I wouldn't trust anyone else. They are very professional and Susana is the best!