I have been doing my taxes here with Giovanna the last 3 years. And I feel always great! They are so professional, she has a great attitude and their costumer service is very good too. read more

BE AWARE! Giovana, I am writing to address the major errors in my taxes for the second consecutive year. I am very disappointed that these issues were blamed entirely on the system, with no acknowledgment or apology. She actually told me to take it as savings! I am talking about thousands of dollars that I overpaid the IRS. I knew something was wrong, and I asked her to triple-check them. She did, and she couldn't find the mistake until I called the IRS, and they told me I have 3 years to file an amendment and get my tax credit back. On top of that, we had to file twice for the 2025 taxes, and on the second time she didn't include the payment plan! I ended up doing everything myself online and calling the IRS many times to solve this. I will find someone else to prepare my taxes next year! They do not want to reimburse for the services!!!! Always check your taxes! Hi Jim, That is not how it happened, and I have the amendment here with me. Even the IRS lady suggested that I find another tax preparer. You can call me anytime; instead, you hung up the phone on me today. Apologize, and give me my money back for those 2 years. I am extremely dissapointed of how this has been handled. I am the one who needs to wait now 16 weeks to get back my thousands of dollars from 2024 and 2025 because your system made an error, and I caught it a year later! Money that I should've never paid in the first place, and I could've spent on things I need instead of paying with credit cards plus their interest! Does everyone notice how they are asking other people to write 5-star reviews after this bad review 4 days ago!!!! Instead, they could've handled my situation more professionally instead of just saying to take it as savings money! An apology and my refund is all I was asking, and I think that's the least they should've done. I mean, it is thousands of dollars! I am still paying tax money thats is owe to the IRS until they review the amendment in 4 months. read more

Horrible customer service. I called all day long and nobody answers the phone. Finally, someone texts me. It literally takes hours for them to reply via text. The person texting me tried to get me to see someone who has no experience doing taxes at all. I was unable to even get agree to an appointment after 2 days of texting back and forth. I would highly not recommend going through the same hassle. read more

Elliott Tax Service has provided me with clear and informative information regarding recent Fed and State returns. In addition, Elliotts' Giovanna Corral spent hours of phone time with FTB/Sacramento to understand a state return issue and the resolution needed to accept one of my returns- Very helpful and informative. Elliott Tax Service is my go-to personal tax firm- helpful, informative, and engaging support, with a huge thank you to Giovanna Corral for her valuable tax knowledge and recommendations. ...Harry C./Redwood Shores, CA 9.9.2025 read more

Just got back from doing my taxes and this is the first time I use Elliot Tax Service. I was duly impressed with the level of knowledge Jim Elliot has, his easy going personality and his professionalism gave me all the confidence in the world. It felt as if I was sitting with a friend. Of course, I can be a chatterbox if encouraged, so that helped a bit. All in all, the quality of work and dedication to his profession was evident from the start. I highly recommend Elliott Tax Service! read more

I have used Elliott Tax Service for two years, affordable, good service. Sometimes hard to reach but still affordable. This year when I tried to contact them, it took them 5 days to get back to me which I had to keep texting them almost every day. I believe he was the owner(the older guy) that asked me to text him my SSN so he can send me a link to upload my docs for the year 2020. I told him that I am not comfortable texting my SSN and there could have been another way to do this. I am dead sure he could just grab my SSN from their records and send me the link but he just didn't care. He then told me to come to the office and when I said it was too far for me, the conversation followed like this: - Do not worry. You have thousands of tax preparers all over in your town. - Ok. You did your best to lose my business. - No problem. I have enough clients. I am gonna tell everyone I know how professional(!) this place is. read more

I was plagued by the Franchise Tax Board with dunning letters indicating that I owed them ~$3,000.00 with no explanation for the 2021 state tax assessment. Attempting to contact the FTB was IMPOSSIBLE with their phone- tree that leads no-where after nearly an hour of multiple attempts. I contacted Elliott Tax Service in San Mateo and reached Giovanna Corral. Giovanna set an appointment for me to meet with the owner, Victor Elliott. After more than 1 hour of review, Mr. Elliott advised that my tax prep was in order. He prepared a letter, and faxed to the FTB, advising them of his audit, and no further payment was due FTB. In mid-December, I received another dunning letter from FTB, claiming that I still owed them. I contacted Giovanna and asked her to see what could be done. Well, Giovanna contacted the FTB thru the 'tax firm's direct line' (she had to wait ~50minutes) for a live FTB employee to pick up. She found out that the dunning letter was requesting I make a "shared-responsibility" payment for my medicare 2021coverage.. Giovanna learned that I needed to submit proof of payment for my medicare supplementl coverage. I followed Giovanna's instructions and faxed the FTB contact the payment information to confirm. Nearly a week later, I received another FTB dunning letter, same amount, no explanation. Again, I contacted Giovanna where she offered to contact the FTB once more. After another 50minute wait, Giovanna was informed that I had provided the substantiating proof of my medicare insurance payments; and to expect a follow-up letter from the FTB in the "next two months" advising the matter would be closed. I cannot thank Giovanna and Elliott Tax Service enough for seeing this nightmare thru by her persistence and diligence on my behalf. The FTB provides NO taxpayer phone assistance to California taxpayers; shame on them; we pay their salaries. We need to demand more professional service than my experience revealed. read more

Giovana was kind enough to help me process my refunds for the last two years. After trying to do them myself and getting no where I made an appointment with her. To my surprise within 2 minutes of our consultation she found out exactly why I was having a hard time with my refunds. My Last employer wrote my social security number wrong and both of my W2's. She was very knowledgeable and assured me we could fix this problem. She guided me through the process and the next day I had a corrected W2 and she had processed my returns. Unbelievable! Even after my appointment she was very kind and willing to answer all of my additional questions, always so courteous and attentive. I have found my go to tax spot and will be utilizing her help for the years to come. If you're on the fence about coming in, DO IT! She's going to make sure she helps you at the best of her ability while making you feel at ease and answer all your questions. She's truly an angel! read more

This will be my 3rd year doing taxes with Elliott tax services. Since moving to the bay area I wasn't sure where to go. I actually found this place through a referral. Because my friend referred me, she got $20 off her tax prep. so the next yr I decided to refer a friend of mine, and I got the $20 discount. :) Even though the space may be a little small, they get everything done thoroughly and efficiently. They do get pretty busy at times but the wait isn't too long. This place is definitely less expensive then any other tax places i've been to and would come back again. read more

I found Victor, my preparer, to be very thorough and very accurate. He takes pride in his work and has my strong trust.

I am happy with the service I received from Elliot Tax Service. Daniel is professional and knowledgeable in his domain. I am still impressed by the price, which appears to be a good amount under much of their competition. I plan to return to Daniel and Elliot Tax Service for next year's returns. read more

Seems to be a very family oriented referral system coming into this office. I have had my taxes done here for 2 years and he speaks Spanish and English. Unlike some places that are very large and have 6 people on staff that just got their tax certificate, he has been at this location and preparing taxes for years. I came in after work and dropped off all my tax documents and then he calls me when it is done to go over the fine details and fill in any blanks he did not find in my tax documents brought to him. I have recommended him to others in the are and you can feel comfortable getting your taxes done and then getting audited later. Everything will be fine. read more

This was the first time I did my taxes here & they have just won my business for years to come. Jim was the gentlemen who assisted me and broke everything down in such a way that I couldn't ask any questions even if I wanted to. Aside from doing taxes, Jim informed me that they offer a wide array of different services including insurance. I am extremely satisfied with the service there and I highly recommend them to any and everyone! read more

I decided to inquire and explore places that offers income tax services since I wanted a second opinion based on our turbo tax estimate. I decided to yelp locations nearby and came across Elliott Tax Services. I read their current reviews and decided to make an appointment since their reviews were 5 stars and close to my home location. I spoke to Victor who recommended I gather all my income tax paperwork and drop it off ASAP. I was able to drop it off on a Friday night one hour before closing and was introduced to his son Jim. Jim was patient and asked politely if I had time to get an estimate of how much my income tax would be. Mind you, he was also working on completing others taxes and dropped everything to be able to accommodate me. He is very knowledgeable in every aspect of income tax preparation and laws. He is exceptionally detail oriented and takes the time to answer any questions and does the job the right way. Overall, my experience with Jim is outstanding service and feel rest assured that you will be in good hands. Look no further, get your income tax services through ELLIOTT TAX SERVICES! You will not regret it! They are reasonably priced in comparison to other places. You don't want to pay an arm and a leg especially if you currently have to owe in taxes!!!! read more

I was extremely satisfied with the service they provided and are very friendly. Elliot Tax is a place where I would do my taxes every year.

I've been coming here almost as long as I have been living and working in California which is about 12 years but I've been doing my taxes here for about 10 of those 12 years.Victor is the one who always does my taxes and I put my complete trust in him. He is very friendly and funny and knows his stuff when it comes to taxes. Thank you you Victor! read more

I found Elliot Tax Services here on Yelp and I'm so glad that I did!! I needed to get my taxes done and fast so I called them first to see if I can come in. I had spoken with Daniel and he said I can come in that same day which was such a convenience for me. I was there no more than 20 minutes and Daniel was such a nice person and it was an easy experience and interaction. I just moved to San Mateo so I was glad I found a great tax place; I am definitely coming back next year and will recommend my friends! =] read more

I started last year with a problem. Part due to me and part was a tax collector's mistake. And I am new enough to the area that I did not have a local firm to go to, who I knew. I found this firm to work this problem. They collected the data from all sides, found the reason for the mistake, documented the tax situation including filling out the forms, worked and persisted with the tax collectors (IRS and CA FTB), and consistently got the collection process deferred until a resolution on the submitted documentation was made. The process took time and patience. Elliott Tax Service was able to make this go well, including the resolution. I am caught up. The tax collectors have sent all of the resolution letters. A good outcome. I'll be bringing next years tax data to this firm. Very satisfied with the whole experience. read more

Horrible service. I called first and I asked of they have time for tax preparation. They told me to come at certain time and said first session will take 20 minutes. I come and wait for 15 while Elliot is busy with other person. I let them know that I only had 30 minutes and it is already 15 minutes wait. Finally. Elliot sees me. He does not speak English well and I asked him some question and he would not get what I am asking and I had to repeat a few times. Took total 30 minutes and we are still not done. I had to walk away as after 45 minutes they said they still need 30 more and I did not feel it was promising. read more

My family and I have been doing our taxes here for a few years now. The service is always fast and friendly. They definitely know what they are doing. read more

Exceptional service and excellent staff. First time I went there, Daniel helped me out and the process was as smooth as possible.

Always they support me, I love this family a lot. I really wanna thank you so much for the support that always you give to my family., wish you guys the best. read more

Outstanding service as always. Daniel is very professional and cool guy. He's my go-to for all my taxes. Thank you Daniel for all your help.

Would recommend working with Daniel. He helped me handle some older tax questions. I was overwhelmed, nervous and upset as I didn't know what the IRS was asking for. Daniel calmed me down, reviewed the information I have, explained what the IRS wanted, and how we could do it - together. Within one week, everything was completed. Looking forward to working with Daniel in the future. Thanks! read more

Very professional and very inexpensive. Last year I used a tax service that charged me north of $300 for a simple W2 tax return. This year I went to Elliot because of their great Yelp reviews and I was very satisfied. Very reasonable rates, and much cheaper than any other tax service I've ever used. They are very friendly and helpful and I was out of there in about 30 minutes. I also discovered that you can take care of car registration there too! Next year I will definitely be avoiding the DMV. Highly recommend them! read more

I went to Elliott to receive advise on my tax file. Daniel was very direct and explained what I needed to do. This is definitely the place to file taxes! read more

We have relocated from Europe and this is my first tax year. No challenge to Jim at all, who was very helpful and knowledgeable. He is calm and professional and handled all my requests promptly. I'm a very satisfied customer. read more

While I have been using san mateo tax service, located around the same area, Elliot Tax Service has received more popularity, than most "mom and pop" services read more