I've had nothing but great experiences with this company. From the towing service to the shop…read moremechanics, they've always been reliable and professional. I've been using them for over 10 years for various things on various cars and have never had a single issue. In fact, they often go above and beyond to help. Their pricing is fair, and they communicate clearly every step of the way. Highly recommend! Further more, I believe any of the negative reviews on here are for another company with a similar name in El Paso. I almost posted my review on their yelp. The owner is so busy helping customers, he doesn't have time to check his yelp reviews and respond.

I got a flat tire and I thought I'd drive it that way to the nearest tire shop but my tire came…read moreoff. I had my son, so pushing or removing the tire in the middle of a busy street was not an option. I called Sohle Express Towing and within less than 10 minutes, they were at location. The owner JR, was extremely helpful, and patient. Very happy with the service and will definitely use these towing company again if needed.

First of all I asked for an estimate, next thing I know I got the call that it was repaired...a…read morehefty bill @ $140 per hour. They basically threw parts at it until it worked. Some trim pieces I had to put back together and some plastic parts in the bay not installed correctly but thats not a big deal. They seem like nice Fellows but no I would not recommend this shop. Lesson learned, this is why I dont use auto shops but had little choice this time.

DO NOT COME HERE! Took it in for overheating, they changed thermostat. First said unavailable at…read moredealer, but I called dealer and they had them in stock. Picked it up and while driving back home to Austin, coolant level sensor came on. I called and they said just to put coolant, which that should've been done when changed thermostat. Informed them my air Intake had been broken by shop. Owner said they'd make it right and to send pics, which I did. It is now leaking antifreeze, which it wasn't doing before I took it in. Now, no replies to messages. Will have to spend more money to fix their error.

I've driven by this place many times and didn't notice that it was across the Street from Vista…read moreMarket. That is, until I had to get my oil changed. The shop itself is your typical auto place. But what makes this place so different is the service. They really take care of my care and I when I get my oil changed. The staff is friendly, too. There's also a kick ass turtle that just chills in the reception area... gives you something to look at.

BEWARE! Do not take your car for repair at Royalist Masters! We had our car repaired here a month…read moreago (brake booster and alternator) - and it had started to make the same noise again so we took it back to them. Also immediately after the repair was done the cruise control was not working and the car would not shift out of park unless the emergency release button under the steering column was pushed. We took it back to them this morning to have them check and make sure it had been done correctly and see if maybe something was just loose or not adjusted right when they did the original repair. Which we thought would be no big deal because when we picked it up last month the tech (who was very nice) told my husband that if there was any problem just to bring it back and he'd take care of it. Anyway, they had it all day and then called me at 5 saying that the brake booster was working properly as was the cruise control but that when test driving they had noticed that there was a rough noise during shifting. So they had repaired something and my total was $79.xx. I was a little confused because I hadn't asked them to check out anything to do with shifting while driving - and had never noticed a problem. Also, asked why they hadn't called for authorization of repair and charges. I was told by the sweet, polite, dum dum in the first photo that if I didn't pay he was going to tow my vehicle away from his shop. He then said I should talk to the manager. A woman got on the phone and I proceeded to tell her about how I was confused that they would repair something I hadn't asked them to repair without my approval. She said that they couldn't call "because it needed to be fixed right away". lol. Umm? Then she said they were not charging for the repair just a diagnostic fee. I pointed out that the sign they display on the street says they give free diagnostic checks. She said "that's only when we decide". ok. She said they were saving me money by just charging for diagnostic and not the repair. So I asked what exactly the repair was and what would have been the cost of the repair. She put me on hold. Next the technician got on the phone. He was very kind and politely told me that there was some confusion between him and the dum dum at the counter and that he had not actually repaired anything. Also, he was told by dum dum to check the Overdrive system - which was not on our complaint list. I'm not sure where he got that from. Anyway, I told the tech that I was confused - I was being told that I was being charged for a repair, but no repair was done. He then said that I was being charged a diagnostic fee on the brake booster. So I reminded him that he had just repaired the brake booster last month so shouldn't that be covered under the warranty of that repair? He said he would talk to the others in the office and call me back, that he would try and get it taken care of. In the meantime I picked up my husband from work and we went to the repair shop. As we pulled up we saw that our truck was locked behind a chain link fence and that the people we had presumably talked to were running around out front pulling in their signs from the road and trying to get in their own vehicles to leave. We got out and asked the girl what was going on and she said they were closed and that everyone had left. (At 5:35 when the sign on the door states 6:00.) We asked for our vehicle and she told us to "call the cops, you ain't getting your truck till you pay us". We tried to talk to her, explain our confusion and ask exactly what had been repaired. She had no answers. And nothing in writing stating what had been repaired. And apparently the technician had stormed out after I spoke with him and was not able to be reached. We went round and round and she finally decided she could find a paper with the repair listed on it. She went inside, locked the door after herself and several minutes later produced a paper stating that we were being charged for "diagnostics of brake booster". We tried to point out that they had just repaired the brake booster and that this should be covered under the warranty but she would not listen. She said she had to leave, they were closed and she had to feed her daughter. In order to get our truck released we had to pay them for this fee. I know it is not an astronomical amount, but it is just so ridiculously frustrating that we were charged for this. I still don't think anyone knows exactly what they are talking about, they kept changing the story. And apparently everyone did not leave because after we paid them dum dum and his friend came around back to release my truck.

THIS IS THE PLACE. I've been using their service for a month now and I can say that this towing…read morecompany is the best all around El Paso. They've picked me 3 times once on the way back from base in the morning when my tire popped which costed 99$ for my first time, and another time on the night of my wife's birthday when my tire popped again(they saved me that day) and it costed 85$. Today is another day that my 3rd tire popped again within a month(my fault) and I was on post and they picked me up and I wanted to go to a quite a distance tire shop that I prefer and they charged me 130$ for going through base and taking me there. I've asked multiple tow shops before I found these guys and the prices were absolutely ridiculous. This towing company have friendly people and have the best prices that I've probably seen from a towing company. *They do offer a military discount*

My car needed to be towed from my Dr's office to my home. I was pleasantly surprised to discover…read morethat the towing assistant would be there in 30 minutes! they were very courteous and quickly drove my car home. I was so stressed but relieved that they were so friendly and efficient! I'll use and refer them from now on. thank you!

Nice people, came in for a state inspection but learned a lot, definitely would recommend this…read moreplace.

Took my car in for an accident repair, front end sports car. They accepted my insurance, processed…read moremy claim and estimate in a timely manner. Answered all my questions, ordered all parts, and matched paint and stripes to my car. Highly recommend this shop, great customer service.

Best tow truck driver I've ever had he was fast and funny as hell pick up my 2001 Cummins 2500 last…read morenight thank y'all

I needed my car towed to get a new clutch in. Called around 3:30 they said itd take about an hour…read moreand was waiting there almost 2. Aside from that lack of communication I experienced great and friendly service. The price was also fairly low for the distance I needed the car towed.

If I could give 10 starts I would. I needed a tow truck in an emergency situation, answered on the…read moresecond ring, very informative. Was at the location in less than 20 minutes. Very helpful and trustworthy. The prices are incredible and affordable. I will only go to R&L Horizon Towing for my towing needs from now on. I highly recommend. Good job Ricardo, my wife and I appreciate you.