Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

We provided details of our remodel projects along with photos through the website. After 6 days…read morewithout contact, we followed up with a call, were placed on hold twice with music on maximum. Transferred to Todd who was not prepared and wanted us to start from beginning. We suggested he obtain the information which the receptionist who confirmed it was received, then call us back. He blamed it on a Monday, was arrogant and rude, asking what we wanted. We cancelled the inquiry and thankful that we did so. Our project was $25-30K.

The owner of now remodeling literally told me that he would not do ANYTHING to resolve our issue…read moreunless I promised in a NEW CONTRACT that I would leave him a scathingly BAD review. HE and his entire Company deserves a bad review they LIED about how quick they could do windows. THEN informed us after the contract was signed they COULD NOT do windows for a year. Worse of all when you look at the "good" reviews you start to see that employees of the company write reviews for the company itself. STAY AWAY FROM THIS COMPANY.

Started our search for a window replacement company through Home Advisor. Received a call from NOW…read moreRemodeling - Universal Windows Direct looking to provide a quote for our project. Scheduled apt. and met with contractor (~an hour). Was advised that due to the size/scope of our project, he would need the manager to come out. Scheduled and met for another ~ hour. Was quoted $90k (top tier) and $80k mid. and told they would need to confirm with the manufacturer that they could paint the interior black. Rcd call that they could! Was excited about that, so I called to get a modified quote for windows already measured and estimated (just reduced the immediate scope of the job). Scheduled and met for yet another hour. Was provided a quote...in writing. Received a call later that afternoon from the salesman telling me that the quote was inaccurate and he would need to rework the numbers as he forgot to select the right color for the interior window frame. Estimated the cost to be another $4000-$7000!!!! Advised him that was the same ballpark as the quote from their competitor and that he should figure out how to honor what he quoted me knowing all along the color of the windows (inside and out). The color can't be that much more. Received a text within the hour that they were working with the manufacturer, but it "looks good". Fast forward 30 hrs and "we're sorry, but we just can't do the job and make anything". To their credit, the manager responded to my follow-up message and did his best to explain what happened and that they would loose money at the quote provided. They would do if for cost, if they could, but they were already above our other quote. During my conversation with him, I finally got a final quote which was $16,000 over the written quote his salesman provided during the 3rd visit. At the figures listed, one can imagine that our windows are specialty, I'll give them that. If you have a standard home with standard windows (not over-sized or specialty), may be worth the quote. Otherwise, save yourself the time...

We were looking for a smaller operation to replace some windows on our rental. We got estimates…read morefrom a couple and decided on Jewsbury. We were not disappointed. They are no doubt disappointed with me because I totally forgot to pay them the second half of the amount but I am correcting that right now! It's my mistake but they did the work and the windows look great and the work done in a timely manner; I think it was 2 weeks.

Greetings ALL! My window install was completed by 3 professional, courteous and respectful men…read more Chris, Mike and Anthony (family) poured their hearts into the install. It was a hot day and these men pressed on! Non-stop! I had to make them take a break with food I prepared. They EARNED that! These professionals were/are approachable, understanding and want to earn your business. I was overwhelmed with the results. A straight up "Wow-Factor". These windows are like looking at HD TV! Incredible! I fully intend to rehire this team to door my patio doors and other tasks. Just a superb effort. I HIGHLY recommend them. I know that they would leave no stone un-turned on a project. So, if there is a negative post - it's not the full story. This company is responsible and accountable. WELL DONE!!

Henry, Miguel, and Damien did an awesome job! Appreciated their professionalism and attention to…read moredetail. Highly recommend!

Recently had windows replaced by Renewal by Anderson. Couldn't help but feel taken advantage of…read morewhen what I ordered was not what was installed. More expensive windows (active/ passive) was installed. He knew I wanted traditional windows installed to keep the original Look of the house. was never given or emailed an itemized list of what was ordered to know that's what was ordered. He also wouldn't answer the question, "What would the order have cost with traditional windows". He offered a $600.00 refund, which I is better than nothing; even months later, I can't help but feel taken advanthe of. Yes, I have cool active/ passive windows but it's the principle.. that's not what I ordered. I have no way to know what the cost would have been or that what I ordered was actually ordered. Buyers be ware..

From start to finish Modern Glass Company was a pleasure to work with. Mike Peterson was…read moreprofessional, attentive, and supported our Milgard window selection. He went above and beyond to help us out, followed through with order, and communicated throughout the entire process.

I couldn't be happier with this company. Extremely professional in every way. Excellent pricing…read more The installers were friendly, on time, and cleaned up their work areas. Would definitely use them again.

After paying thousands of dollars to get all the windows in our house replaced. We tried to get our…read moreAvista rebate? Well Joe would not give us a proper reciept. We contacted Cascade window they E mailed us a reciept. Come to find out joes lied to us on all of the widows.what he installed where cheap and not insulated like we asked for? All of our windows.are.48 or higher, they where supposed to be.30 or lower to get a rebate.now we got a bunch of non insulated windows. He even gave us a fake sticker off another window. Do not use his company. And can you say court!!!

DO NOT USE THIS COMPANY!! THE OWNER IS A LIAR AND UNETHICAL! We paid over $4000 for windows in our…read morehome. He gave us a sticker stating the windows had a rating of .30. Turns out the windows are rated .49 and are NOT energy efficient. He knew good and well they were not rated well and installed them anyway. Keeps telling my husband How honest he is. NOT.1 We are taking him to court.

The Residential Home Solutions team went above and beyond replacing our siding and windows. I…read morehighly recommend them and will use them again in the future if ever the need arises.

This was our fifth time using Residential Home Solutions and, as usual, we were amazed with the…read morehigh quality of their products and superb service. Their team came as scheduled, worked quickly, and cleaned up afterwards. The final outcome was way beyond what we expected. Great service, price and value. Over the past three years, Residential Home Solutions has replaced all our residential windows, plus added four windows where there were no windows, added four larger windows in the basement, added a slider two feet wider, and added a storm door to the entry.

Sorry to see all these negative reviews as it was nothing like what we experienced. Both Damar S…read moreand Jack C were very professional, knowledgeable, and courteous! Although we didn't do business with DaBella, due to the construction of our home being concrete, they were polite and helpful in giving us some alternatives to new siding. I've also used DaBella in the past having a new shower/tub installed. They say one day, and it was done in one day!

had 13 windows replaced,within one year the all started to get mold where they open and close, a…read morebig picture window cracked twice they replaced it once I had an check it and he said the glass was too heavy for the frame,and also said that the mold was due to the seal where the window opens and closes,it looks like a brush but it will retain water, I have been trying over the last three years to get these people from Tri-Cities Spokane to honor their warranty. They came to my house and gave me a lot of crap that my roof needed at least 20 vents in it to stop the mold, my picture window is hanging out. It should've been replaced and put in properly now I have to replace that myself. These people make out they will help you, but they won't. They will just give you a load of old crap . My daughter had hers replaced. They told lies on the Internet and said they had been fixed and they have not not one of them will lock these people lie through their teeth. I have pictures recordings of these people in my home and on the phone I have more people that have had the same problems we can now go to LNI industries with our complaints, which will be very shortly within the next two weeks we have evidence from independent engineers, so hoping they are going to get what they're asking for and reimbursement to the people who have bad windows,was also told that they will be in for a big fine, I have lots of pictures of the the the with no flashing, which is a must when you're fitting I have pictures of the the leak indoors, and pictures don't I hope this review helps people and if you need help because you've been so crappy windows, please get in touch with me.

I've changed the amount stars I gave the store because they made it right, they fixed my glass, and…read moredidn't charge me a penny. kudos!!

We have old house and replaced 3 big windows through another company- we were not happy at all with…read morethe installers. They showed up late, told us the window latches were extra and were overall not professional. We went to GSI for the remaining 16 , all special order , all really expensive , but they GSI showed up with 2 trucks , 6 guys and had all the windows in , in a half day. The install went smoothly!!

The quality of the product is good. I have no issues with that...but customer service is horrible…read more They are great until after the order... no follow up...no explanations of delays...installation was horrible....again a delay after it was half done. But can't believe the installers left visible nail holes in all frames. Another expense I'll have to pay. After installation no one bothered calling to see if I was satisfied.

A while back I had new windows installed. In addition to the instant energy savings, there was a…read moresmall issue I mentioned. The tech, Mike arrived early (wearing a mask, which I appreciate) and fixed the issue in a matter of minutes. I can't recommend RHS enough. Plus, the product is an amazing value compared to others I investigated.