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TSA PreCheck - Terminal 2

3.3 (56 reviews)
Closed 8:00 am - 4:30 pm

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TSA TERMINAL 2 Line Regular passengers
Taura G.

Horrible experience with a newer and younger agent this morning. On the busiest travel day of the year, at 5am, we arrived early, tagged and checked our bags, and turned them into the bag drop at the American Airlines counter. The AA Agent checked our IDs, boarding passes, and verified TSA Pre-Check Status on our boarding passes. Now it is time for my new adult daughter to go through TSA Pre-Check. The young agent had the NERVE and POWER HUNGRY urge to gesture to her and proceed to tell her that she needed her last name changed on her boarding pass. My daughter, like all of us, has a hyphenated last name. So I guess he is in charge of TSA Pre-Check Status, Identities, and AA Advantage accounts now....because this young agent FLEXED on us tough like we didn't PAY for TSA Pre-Check Service and security clearance checks to verify that we were "Known" and Safe Travelers..Including all the legal documents that are required to be submitted and approved, verification fingerprints taken, and real-time application process photos taken JUST TO GET CLEARED. My daughter presented her CA REAL ID (which also includes a SERIOUS VERIFICATION PROCESS with LEGAL documents just to attain from CA, and all 50 USA states) and a supplemental college ID with her same verified lived and legal name on both. This TSA Agent did not care. She came back through the line defeated and we went to the AA Specialty Assistance Counter. At the Specialty Assistance counter for American Airlines, we met Christina, who was a very kind agent. She did not understand why the agent needed us to change my daughters last name, and she also said that if we change it in the system, it could affect her trip all the way across the country. By this time, boarding for our flight was 40 mins away, so Christina started to call several people who were her supervisors to get help on how to change the last name of my daughters boarding pass and AA reservation. The problem is that she had to resecure the seat that we paid for as well as re-verify the checked bags that we paid for at the same time. She made the change to my daughters last name, and we proceeded to go to the other TSA agent, who we know because we see her all the time when we check in for the flight. She saw us and let us go through, and everything was fine. She even was confused about my daughter's last name on the AA boarding pass suddenly not being hyphenated...to match her IDs. My daughter grabbed a bite to eat on the plane at a convenience deli in the terminal, since our plans to get breakfast were taken away with the hassle at TSA Pre-Check. Now the problem was, when my daughter got to the airplane gate, the gate agent for American Airlines was now confused since her boarding pass no longer matched the airline manifest for passengers names. Once he was able to see her ID AGAIN, and verify her name AGAIN, which you should not have to do with the gate, he allowed her to board. That was when we found out that her seat was not saved with the REQUIRED BY ONE JERK TSA PRE-CHECK Agent, change in her boarding pass and AA reservation name. She was able to get the seat, that I PAID UPGRADE FEES FOR, once the gate agent and flight attendants verified. And after all that she got to her destination across the country, and her bags were not there, because the change in the reservation and boarding pass of her last name did not match the manifest as well as her luggage tags, so they did not follow her from when we first checked in it at 5am...this day was a nightmare. And, now it is 2 AM on the East Coast and my daughter still does not have her luggage. TSA pre-check is a paid clearance and customers go through a rigorous security clearance process to attain this status. THERE IS NO REASON that a junior TSA Pre-Check Agent should be at Terminal 2 on the busiest day of the travel year and DECIDING that passengers change their names on their boarding passes nor reservations. It is not only demeaning, dehumanizing, and insulting, but it is ABSOLUTELY UNNECESSARY. IN THIS COUNTRY, we have Legal names, lived names, and they are vetted in the RIGOROUS LEGAL DOCUMENTS PROCESS OF ATTAINING A REAL ID AND TSA PRE-CHECK STATUS...both of which that cost a heavy fee (Real ID is about $46 and TSA PRE-CHECK costs $85). I AM ABSOLUTELY disappointed, displeased, and upset that my HARD EARNED Tax dollars is paying this man's salary. I will also be following up with a formal complaint to TSA. They may or may not read this to posture up on their response. Be cautious when you are using TSA Pre-Check, as what you pay for, and SCREEN RIGOROUSLY FOR, is not what you get. We have CLEAR and pay a PRETTY penny for it as well, but they don't have that for the Terminal 2 gates we were boarding on.

Sama C.

For a PreCheck line this was quite packed. Not sure if it was the time of day (9:30am), or is San Diego that busy of an airport? The confusing part was the formation of the line. I wasn't sure where I was going, and then in the same line you have PreCheck and Clear. The Clear members walk on the left side of the narrow gated line, and the PreCheck walk on the right side... weird.

Gary N.

Very straight forward, but might be confusing if you were in a hurry especially flying domestically, the self check in kiosks from American Airline and Alaska are in between the TSA check in, so if you were looking to put in your confirmation number, you might use the wrong kiosk then ended up going to the front desk anyway to get your boarding pass printed, finally if you have carry on, just make sure it's included so you don't have to check those bags and pay extra, and don't forget to use the regular gate instead of the global entry one ;)

This is precheck
Anthony G.

Its crazy how long the TSA precheck lines are nowadays. Yes, they are still quicker than going thru the regular lone, but it is still getting ridiculous. No fault of the TSA officers, they are doing the best they can. Still, it should never get this bad. Maybe there needs to be more TSA precheck lines or more TSA officers. Check out the lines in my pictures and tell me things do not need to change?

Alaska
Yesenia N.

It's been a few years since I got on a flight to travel. The process for check-in was smooth and fast. Took me 5min to get through the TSA checkpoint prior to entering the terminal to board. Most of the shops are close and do not open until later on in the morning. Not many options available to buy snacks, coffee, or additional items. Overall a positive experience with great views and many charging stations and portable chargers available for purchase. My recommendation if you book an early flight eat before you board if it's a long flight like mine.

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Ok, it was a red eye, but I barely had to pause at security. All of the TSA agents were very friendly. Absolutely no issues.

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Long line but moved quickly. All the TSA agents were super nice and joked around, which made the whole experience better.

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I had the most pleasant ant experience and discussion with a Tse-Pre agent. Simply said my experience heeded was great.

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Ask the Community - TSA PreCheck - Terminal 2

On my last flight with SWA, the PreCheck symbol was not on my boarding pass. How do I correct that so I can use my TSA status tomorrow?

Because your flight is tomorrow (today since it's now 19 hours later) you can call have them manually add it. You'll have to reprint your boarding pass.… 

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Review Highlights - TSA PreCheck - Terminal 2

I dreaded the whole process thinking it was going to be pulling teeth and it was a speedy yet professional and pleasant experience.

Mentioned in 2 reviews

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San Diego International Airport - SAN

San Diego International Airport - SAN

3.4
(3.3k reviews)
0.4 mi

Terminal 1 is pretty nice, I have to say, but SAN's little one runway airspace is something that…read moreeven a new & spacious terminal can't overcome. Drop off by our Uber driver was super easy, and we just had a brief walk to find the SW check in area which has high ceilings and is very bright. There was a short line but we were quickly helped. Then we breezed through security with TSA PRE, and had a five minute walk to gate 107. Even though our flight was delayed by an hour, we still got here realllllllly early, so I had some time to explore the terminal. Firstly, the bathrooms are huge & really nice. The stalls have plenty of space for luggage & belongings so you can maneuver & use the restroom comfortably. Big plus there! Secondly, I spotted at least five water bottle refill / water fountain stations which is always appreciated. Thirdly, there are a number of eateries, coffee shops (including Better Buzz & Lofty Coffee), bars, & stores available for your dining, drinking & shopping pleasure. Near the food court, there was also live music & a sampling station for some of the fun drinks that are offered in the terminal. I had a sample of the San Diego Sunset lemonade & it was so good! There's also a huge outdoor patio with various seating arrangements where you can enjoy your food, watch the planes or just relax. It is a great space! The gate areas are fine. They have a mix of typical chair seating with plugs, standup counter space, and low couches. Due to air traffic control delays, the gate areas have been very busy and crowded. There were cleaning folks in the bathrooms, but no cleaning folks monitoring the gate areas which I think is warranted, Also, there are no lounges yet in Terminal 1, so to access a lounge, you'd have walk to Terminal 2. That's a little bit of a bummer. I'm not sure if there are plans for a lounge here, but I hope there are... This was not a terrible place to spend a few hours waiting for our flight, and there were little touches here & there like the music & drink sampling that made this experience a little more enjoyable and less taxing. Mahalo!

a small airport but critical in its nature to regional logistics. I refer, of course, to San Diego…read moreInternational Airport, (ICAO code: KSAN). Located just 2.8 miles north-northwest of downtown San Diego, California, essentially integrated into the city's life, most of KSAN's passenger traffic is military in origin. This makes sense when you consider the fact that San Diego is the headquarters of the US Navy's Pacific Fleet, Pacific Fleet Command (USPACFLEETCOM, moving them both from Pearl Harbor in Hawaii to the West Coast of the US after WWII), and the home of Naval Amphibious Base - Coronado, the central base of the US Navy's SEAL and Basic Underwater Demolitions (BUDs) Command and central training base, and Naval Air Station - North Island. NAS - North Island is part of the larger Naval Base Coronado and is the home port of numerous Nimitz and Ford-class carriers of the US Navy. NAS North Island itself is host to a massive 23 aviation squadrons and 80 additional transient or tenant commands and activities--one of which, the Fleet Readiness Center Southwest, is San Diego's largest aerospace employer. NAS North Island also administratively operates two other airfields in the Southern California region. One is Naval Auxiliary Landing Facility (NALF) San Clemente Island, located approximately 70 miles (or 110 km) northwest of San Diego in the Channel Islands (NALF-SC works closely with California State University at the Channel Islands - CSU-CI, for scientific research in the realms of environmental studies, deep-ocean research, and wildlife preservation). The other is Naval Outlying Landing Field (NOLF) Imperial Beach. Formerly an independent naval air station, NOLF Imperial Beach is located in the city of Imperial Beach, on the U.S.-Mexico border, 10 miles (16 km) south of NAS North Island. Without a doubt, Naval Base Coronado is the largest installation of the US Navy in the world, with the possible exception of the semi-secretive Naval installation at the island of Diego Garcia in the Indian Ocean. The importance cannot be understated; NAS North Island resembles a small city in its facility content and daily operations. It has its own police and fire departments, as well as advanced military security stations. It has large factory-type buildings which comprise the Naval Aviation Depot, employing 3,300 civilians, and its own commissary, the Navy Exchange employing DoD-authorized civilians, and housing units for deployed personnel. Recreation facilities include officer, chief petty officer and enlisted clubs, movie theater, golf course, tennis courts, bowling alley, parks and beaches. Keep in mind here, NAS North Island and its parent base, Naval Base Coronado, lay within the larger San Diego area. NAS North Island's central airfield has over 230 stationed aircraft, and it is permanent homeport to three aircraft carriers: USS Abraham Lincoln, USS Carl Vinson, and USS Theodore Roosevelt. Other fleet carriers dock as needed. Additionally, the base was home to the Navy's only Deep Submergence Rescue Vehicles, Mystic (DSRV-1) and Avalon (DSRV-2). The DSRV motor vessel support ships are also homeported here. I mention all this not to give a lecture on logistical military geo-architecture, but to reinforce the point that Naval Base Coronado (and its attendant sub-base NAS North Island) alone brings in close to 87% of San Diego International Airport's monthly traffic, and, with KSAN being a close second, Naval Base Coronado employs much of the San Diego metropolitan region (as of 2024, some 64-67% of the populace of San Diego and its outlying suburbs were employed by the US Navy in some aspect). Now, the airport itself. San Diego International Airport is owned and operated by the San Diego County Regional Airport Authority. It operates in controlled airspace served by Southern California TRACON (standing for 'terminal radar approach control") which itself is a division of the US FAA, or Federal Aviation Administration, based in nearby Miramar, California (of Top Gun movie fame). Southern California TRACON is controlled Class B and Class C airspace that is controlled by that Miramar-based TRACON and controls everything up to San Luis Obispo, at which point, controls changes to "NorCal TRACON." Northern California TRACON is based in the former US Air Force base (now a small town as a result of the Base Realignment And Closure act in 1995, abbreviated as BRAC '95) of Mather, California, a suburb of the state capital of Sacramento. San Diego International Airport is regarded as one of the most dangerous airports in North America, The airport's landing approach is close to the skyscrapers of downtown San Diego, and can sometimes prove difficult to pilots due to the relatively short usable landing area, steep descent angle over the crest of Bankers Hill, a local tourist spot with high altitude, & shifting wind currents just before landing.

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Bye bye Doc & grandpup, thanks for everything
Bye bye Doc & grandpup, thanks for everything
Inside
Inside
T1 sitting area

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T1 sitting area
CBX Cross Border Xpress

CBX Cross Border Xpress

3.0
(662 reviews)
18.3 mi
24/7 Availability
Committed to satisfaction

My wife and I were looking for a cheaper way to fly to Cancun and we're so glad we found out about…read moreCBX. Not only was it a way to drastically cut our expenses (domestic flights from within Mexico are obviously way cheaper than international flights from LA), but it was such a calm, streamlined, easy operation. We got to the parking lot early for our 7am flight out of Tijuana, walked to the check in terminal & that's where we encountered our one and only 'hiccup.' Because we had 3 children with us, the Viva desk check-in said we needed to speak to a representative but we were told the only one on duty at that time was in the restroom. Luckily the stand alone kiosk on the other side of the area worked out fine. All of this was more of a Viva issue than a CBX one. We breezed through the bridge over the boarder & customs took no time at all. It was one of the quickest customs experiences I've ever had. We got dumped out right at the bag check area & were on for our trip. Coming home was just as easy. We got our bags and followed the well marked signs to CBX to walk over the boarder & do customs. Customs took a tad bit longer than going to Mexico, but that's more of a US thing than CBX. We still got through in was less time than expected, even when arriving on a Friday afternoon before a holiday weekend when I would normally expect huge crowds of people trying to get in to the country. In all, we saved hundreds of dollars even after paying for CBX & parking on location. We will always be using them from here on out for any family trips to Mexico.

I have flown out of the Tijuana airport a few times in my life, the most recent time being last…read moreweek. It was the first time I went to that airport since CBX had been constructed. Hubby and I were headed to Puerto Escondido, which is very expensive and very time-consuming to fly to from the airport in San Diego. However, flight prices and times were much more reasonable from Tijuana. Thanks to CBX, we didn't need to find anyone to cross the border and drive us directly to the airport, especially as our flight departed at 5:40 AM. It was nice to have an easy drop off on this side of the border. Anyway, we were dropped off on the US side, and had pre-purchased CBX tickets online for $50 per person, round trip. I felt that the price was very fair for the staffing and amenities along the way. We had already reserved a rideshare to drive us to CBX, but I saw the secure parking lots and realized that parking there is also a valid, safe option. It appeared that some of the secured parking cost about $30 per day, making it a good option depending how may days you would like to park your car. Anyway, when we entered, there were people guiding us, as it wasn't too crowded at that early hour. You scan your CBX ticket, your boarding pass, and your passport. Then you are able to walk through the barriers. There are escalators and elevators to get to the bridge, and signs stating that there is assistance available for people with disabilities. The bridge was clean and air-conditioned. We walked through customs just prior to entering the Tijuana airport. When I had learned about CBX, I was reluctant. A friend of mine told me that she had walked much further in various airports. It is true. The walk is short and easy Upon coming back to the states, we learned that there were several taco and other food trucks on the US side of CBX, as well as Starbucks and a well-known mall pretzel company. All in all, I am grateful to have a way to access the TJ airoprt in a very easy and affordable way. I plan to continue to use CBX for more affordable flights south of the border.

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CBX Cross Border Xpress
The CBX Terminal located in San Diego, California connects through an enclosed bridge to the Tijuana International Airport
The CBX Terminal located in San Diego, California connects through an enclosed bridge to the Tijuana International Airport
CBX Cross Border Xpress

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Aeropuerto Internacional de Tijuana

Aeropuerto Internacional de Tijuana

3.2
(153 reviews)
18.6 mi

This airport is a small one and can get a bit crowded at times, but overall, it's a well…read moremaintained, easily laid out airport that I was truly impressed by. The security area is in a huge vaulted area so it doesn't feel cramped at all. If anything, it feels warm & inviting due to all of the glass windows. Our trip through it was quick due to it being early in the morning, but I would imagine it would be a nice place to have to stand in a line while waiting to clear the detectors/bag x-rays. Once inside, things are clearly labeled and easily laid out. There are plenty of places to grab some food should you be hungry, but they're mostly chain places. For the kids they even have a few Lego vending machines (as of July 2026) should you want to give them activity to pass time in the airport or the flight itself. I wanted to speak as much Spanish as possible but I found most employees there spoke great English so I wouldn't worry about there being a language barrier that could prevent you from moving about & getting to where you need to be. I also want to say that on our return trip back, by the time we got off the plane, went to the restroom, and got to baggage claim, our bags were not only there, they had been taken off the belt by an employee & put off to the side together with everyone in our party. It was one of the fastest bag retrievals I've ever had in my decades of flying. I was sho happily shocked. If I had one complaint it would be that I wish they had some more restrooms/that they weren't tucked away on other floors or in the corners. We were a family with 3 small kids and having to walk long distances just to use the restroom felt a bit laborious at times. Needless to say, I will have no qualms flying out of, in to, or through the Tijuana airport. It was absolutely pleasant.

This is a beautiful airport. Clean, spacious, easy to make your way around. Tons and tons of food…read moreselections. My only complaint is that it's kind of hot. I've been seeing a lot of people from Europe saying how wonderful it is that we have air conditioning here in the United States. Is Mexico a place where they just don't have much air conditioning? That's sick. First no guns now no air conditioning.

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Where? Oh. Should be interesting.
Where? Oh. Should be interesting.
Aeropuerto Internacional de Tijuana
Crossing from one country to another.

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Crossing from one country to another.
Alaska Airlines

Alaska Airlines

2.5
(469 reviews)
0.0 mi

Overall a positive experience with Alaska Airlines from San Diego to Boston: the new airplane with…read moremore comfortable seats, a better place to prop your screen, more seat-back plug in options to charge your phone or computer, yummier snacks to purchase on board (the Mediterranean tapas box was pretty good for $10-pita chips, hummus, olives, dried mango, piece of chocolate). The staff on board the plane were friendly and helpful. However, my one major critique was that they only had one staff for general curbside check-in and luggage drop off. Despite using the kiosk to print out our tags ourselves, we still had to wait in a long line to have them weigh our luggage and check our IDs, easily remedied by having at least one more staff. The first class staff did call us over once she was through with her line but I really thought a second economy staff was needed, especially since half the passengers were waiting to check in until they reached the front of the line, old school style, so that the guy had to print out their tags for them and their boarding passes... Thank goodness for TSA precheck which made the security portion of the morning go super fast. In any case my overall impression of Alaska Airlines was improved by the efficiency and comfort of the flight itself.

Frankly, I'm kind of surprised Alaska only has 2 stars on Yelp! Shocked really! Their comfortable…read moreseats, roomy legroom, and attentive in-flight service are just a few reasons why I love flying Alaska- especially when traveling to my favorite place in the world, Hawaii! My last trip was memorable for sure! I suffered a terrible fall and tore my meniscus on the last day of our trip. It was quite the experience! The next day we took a red eye back to San Diego. My wife checked us in and explained that I was going to need a wheel chair. Not only did they provide me with a wheelchair, but they also assisted me and my family with our luggage. With the help of Alaska, they guided us through TSA and directed us to the main gate. They also upgraded my family to business class while upgrading me to first class. From start to finish the process was seamless! Thanks to Alaska Airlines and their superb customer service! I will forever be indebted to them!

Photos
Ready for takeoff!
Ready for takeoff!
Cool graphic on tail
Cool graphic on tail
Almost to Lihue

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Almost to Lihue

TSA PreCheck - Terminal 2 - airports - Updated July 2026

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