I flew out of Lancaster, PA Airport today. After going through TSA they found a pocket knife in my backpack I had inadvertently forgot about. TSA agent Hanna gave me the option to take it to my car or voluntarily release it to their custody. I mentioned I had a checked bag and this thoughtful guy took the time to locate my bag and put the knife in it. He could of easily told me it wasn't his problem and I'm out a decent folding knife. The important thing is they found the knife and it didn't get past security. Thanks again agent Hanna. read more

I had the pleasure of dealing with the most disrespectful, unkept and uneducated TSA "supervisor" CRYSTAL NYAMEKYE, at Newark Airport. I am not sure if TSA is struggling to find qualified and educated employees but they really need to improve on their hiring process and screenings. I travel often and have spoken with great employees working for TSA but this individual is everything short of a good representation of TSA. TSA should improve with educating employees on how not to abuse their authority. The "supervisor" employee seemed to flex her authority inappropriately and in public, lacking the professionalism that TSA stands for. read more

Because the TSA in Chicago is not staffed well, expect a minimum of 2 hours to just hey through tsa.

Too many bosses standing around. Not enough people actually screening, they had no bins and told us just throw our stuff on conveyor. No communication and then I got scolded for taking my shoes off. I fly a lot and it's always required to take off shoes. Inefficiency at its finest. Midway read more

It would be lovely if they had lessons in politeness and kindness. Oh and maybe not have 5 of them always standing around doing nothing while bags wait to be looked at. read more

TSA agent Randal M. @ PIE airport St. Pete. Was amazing w/ my mom & I on Oct 25,23. Mom needed wheelchair assistance had great assistance fr Allegiant staff. Unfortunately my mom packed her ID & C/C . Only paper wrk w/ her name on dogs info. As the dog was in his carrier bag on her lap Officer M. made this big snag an easy one. He was an angel as mom had to go through extra screening. Tho he relieved the pressure by teasing & joking w/ her. Professional, eased tensions & exceptional service! He is a true leader. I hope his younger team mates listen & learn from him as this is the way one should be treated @ security. Traveling is stressful enough. Positive customer interactions not a militant one! They don't make them like this guy anymore. I hope to see him on future trips. read more

Out of all the airports i've been to.. O'Hare TSA is the worst. These people literally get off on being rude and unnecessary brut. Like they're on a power trip 24/7. Its just bizarre. If you can avoid TSA at O'Hare, read more

I fly pretty often and dealing with TSA can sometimes be good and other times bad. Just returned from an overnight in ATL due to a flight change. I've been had to go through security in ATL and found that getting your personal items scanned was a little different from other airports. It was around 6am on a Monday morning and I wasn't clear on their bin procedure and ended up getting a nasty shout out from a female TSA employee. Needless to say, I wanted to give her a piece of my mind. Traveling is a stressful endeavor and we don't need these people to make matters worse. I get that they are trying to be sure nothing slips between the cracks, but at least be civil and polite. Sheesh read more

As a transportation worker I am required to have TWIC card, as a US merchant mariner I go through an extensive background search from homeland security aka the Coast Guard. The TWIC is just a way to extort money from us $125, already under the watchful eye of uncle sam. TSA doesn't recognize the MMD as a proof of citizenship, it says right on my document citizenship: USA, also it is required to be a US citizen to be a US merchant mariner. It took 6 weeks to get my TWIC this time when it should take 10 days, this organization is not performing to a reasonable expectation. When traveling and going through TSA checkpoints, I notice the workers are rude and short with the public, not sure what this is about but I have heard that their wages are low. My review for TSA gets a big thumbs down, glad this was probably my last renewal for TWIC. read more

I've flown for 35 years - 2 million miles on American. The TSA agents in Charlotte NC (many off them) bark out orders and act like prison guards. Full of themselves and love the power trip. Remember, we, the passengers and tax payers, pay your salaries. Get over yourselves and don't be afraid to offer a please or a thank you once in a while. Nobody's impressed with your aggressive, egotistical expression of militant authority. Whoever is in charge should step up and lead these people properly. read more

TSA Pre-Check in Portland OR... First trip since last year. Tried to take advantage of my paid for Pre-Check lane in portland, near the D gates. Pre-Check lane was a bit of a haul and when I got to the end of it, it was closed down...with two lanes still occupied by agents...doing nothing. Lane turned us back to the regular lane. Went up, was whined at for not scanning the right code on my ticket. Not generally my job. Sent through the lane, required to take off shoes. I asked if this were new procedure for Pre-Check. I was told I was not Pre-Check. I told him to look at my ticket. He repeated that if I were Pre-Check I would have a blue card. Since I didn't have a blue card, I was not Pre-Check. Not sure if it was the stupidity of his easily verified bad logic or the arrogance and enjoyment he seemed to get from this that was more irritating. Call it a draw. Of course I got to be patted down for having my wallet in my pocket and also had to remove my belt. Hit the trifecta too, as they went through my bag. Making a mistake was bad. Being a bunch of asses was worse. PDX no longer on my list as a great airport and it's thanks to these jerks. read more

I gave one star because there is no option for 0 star. I travel frequently and my wife and I just experienced the rudest TSA person ( he is not even worth calling him a man). the incident happened at Terminal D on Friday, April12 24. people like him should not represent the US citizens. he does not deserve to be employed. read more

TSA opened my luggage and ten blouses are missing and they damaged one with (beach, spray?) and the blouse is ruined. read more

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TSA at Terminal 1 Southwest Gates 1 & 2 continues to set the bar as low as possible for service. If only Southwest gave you a choice of gates, I would never us 1 & 2 for this reason. TSA pre-check means nothing in terms of line management and they never open the second line to ease the backup. Today there appeared to be an abundance of staff and management in attendance yet no relief for people trying to clear security. Unlike many other airports, I frequent (Phoenix, Sacramento, Salt Lake City), the TSA gate agents at this location specifically appear to specialize in a "surly" attitude. This is unfortunate because the majority of the TSA agents at San Diego Airport and nationally execute their duties with a great attitude doing what they can to assist stressed-out and inexperienced travelers. read more

I haven't flown in a while and the overall demeanor of the TSA employees that we encountered easily explains why. Most of the TSA staff we encountered were rude and unfriendly. While I appreciate that their job may have difficult encounters making each interaction adversarial is unnecessary. read more

I rarely (if ever!) write 1-star reviews because I tend to at least see small positives in everyone and everything. However, the TSA at O'Hare gladly earns this 1-star review. I've flown all across the country and received much better service and efficiency than here in my hometown. 1. CUSTOMER INTERACTION: It doesn't hurt to say good morning to people and acknowledge their presence! I get that we're not all morning people, but as a teacher, if I decided it was okay to be cranky to my students the first two hours of every day, I would feel horrible about myself. Every other city's TSA workers say hello! SAY HELLO. 2. JOB EFFICIENCY: They spend a ridiculous amount of time chatting amongst each other instead of helping customers (ex. my BF's bag that apparently needed to be checked sat on the side line for 25+ minutes while SIX workers just talked about their night despite me screaming "excuse me" to grab their attention. When they finally rescanned it, they said it was pulled in error and let us go. Waste of time). STAY FOCUSED. From beginning to end, the TSA team at O'Hare upsets me. That's all I have to say about that. read more

My sister in law is both mentally and physically diabled. We went through the line with her in a wheelchair at the fargo airport. We were the only 2 people in line. They pulled her aside and basically felt her up. Rubbed something in a circle around her crotch. I couldn't afford to get kicked out so I could do nothing. If they had done it to me I would have cried. I sent in a complaint. I got told my complaint was incomplete because it was for the sake of someone else and I didn't have her written consent and I didn't name her. Basically someone who can barely read can be felt up by tsa and nobody can say or do anything about it. If I had been treated that way, I would have wanted to be anonymous. My guess is with nobody in line, they were bores, so they took advantage of the wheelchair or her leg braces setting something off in the scanners. The wheelchair was provided by the airport. The leg braces don't reach up to her crotch. It was disgusting. read more

Newark Airport (EWR) - they ask for your feedback with a little poll machine. However, when I pushed the button, I was harassed by a TSA agent who loudly started saying "what did you have to do? Wait 2 minutes?" When I tried to share my reason for the feedback, he yelled louder the same thing. Finally, I said, "It sounds like you really aren't interested in my feedback." And walked on. Anyway, they have a very unorganized process at this airport. I travel often and this is noticeable compared to other airports. It creates a lot of wait time. Also, the system with the bins does not guarantee that your items go through the X-ray around when you go through. Given the agent's reaction after I gave my feedback caused a 1 for this review. read more

So i am posting tbis for everyones review. Recent there was a flight from Salina Kansas to Regan DC. After the Airline lost the bags and they had to deliver them. When the bags were delivered and it was noticed that TSA went thru the bags. And when inventory was taken, was missing multiple pairs of women panties and other items. What gives these people the right to go through the bags and keep clothes and items from the luggage. They are a disgrace to the government and uniforms they wear. In underatanding that all bags are scanned. And they do break private policy and they should only open bags with the owner there. Like mention, a disgrace to the American citizens. read more

TSA held onto my luggage after they "cleared" my firearm was locked and secured. They then didnt bother to forward the luggage to my flight and I had to track it down and have the luggage sent to another airline to obtain it. Upon receipt of the luggage three days later the items in my bag were placed in my sons bag. I had to file a police report because of the Gun not being my possession and the chain of custody was broken. DO NOT trust any of these scumbags. read more

I just went through TSA at gate A22 Dallas Fort Worth. Everything had to go in a bin. As usual, I waited for an opening to put in my bins. After putting my second bin in the conveyor belt, the TSA woman said: "It's not all about you. wait till I take the bin". it was not a pleasant voice. I had no idea she was supposed to put the bin on, usually they make me do it. They are so rude in the TSA. I know it is a tough job but a little niceness goes a long way. 2:30 PM sat June 3 read more

This review is fot the TSA staff and facilities at Newark Airport. You are shuffled down a long narrow corridor. It was very hot and this was January 2nd. I can't imagine what people experience in the summer. TSA workers walk down the corridor yelling "Move to you left." Not asking, yelling. I felt like a prisoner. When you get to the area where you take your shoes off there is more yelling. As a citizen, who has not committed a crime...why am I being treated like a criminal? We can all be safe and Newark TSA can be respectful and treat us with dignity. Plane tickets are costly, TSA is paid with taxpayer money. There is no need to start or end a vacation being treated so poorly. I don't think I will return to this airport. read more

At KDFW, they steal from my bags and do not leave a note as to why. I have proof that TSA has stolen from my bag and I reported it to them. All they did was send a form letter to pacify me. I repeatedly sent details about the time, flight, etc, but they send another form letter asking for the same details. It's just a delay tactic. Where is management? read more

Unbelievably ridiculous. Lines are literally 500 people long on a non-holiday weekend and there's no one directing people where to go, turning a bad situation into a giant clusterfunk. Two hour wait to get through security if you're lucky. Hey you've only had 15 years to figure this shit out TSA, need a bit more time? On a positive note, I'm glad that Johnny in 4B won't be able to walk into the plane with 4oz of liquid. Your tax dollars at work. read more

TSA - Transportation Security Administration - Long lines because TSA was understaffed. Simply unacceptable; this ain't rocket science. - Public Services & Government Near Me - Chicago, Illinois

These ppl continue going trough my belongings i don't know why I messing w my hair n body oils throwing it everywhere all over my makeup n other stuff ...thats the bag thrown why this is even happening lord everytime ....lord stops doing that already how many time I gotta point this out ... read more

Went through here really fast on a Tuesday morning around 8:30am. For whatever reason I always show something on my knees, so they did a pat down and sent me on my way. Very friendly and very quick moving. read more

Worst TSA agents in the country. The agents yelled at travelers and did random search/pat down with no explanations given. I flew from ORD recently. One of the female employees was making announcement, she yelled, "put your liquid in a plastic bag...if you want a bag search, be my guest!" - It was absolutely unnecessary and was abuse of power. One of the white female employees even threatened me by saying "Let's see what is in your bag", just because she got upset that I did not say thank you to her (because she was being extremely rude to me when checking my ID). She kept harassing/threatening me even after my bags went past the scanner without setting off the detector. She even asked a male colleague to pat my husband down for no reason. I can't believe these agents think they have the authority to retaliate against travelers by performing illegitimate bag check/pat down. Ridiculous. They should all be ashamed of themselves as public servants. read more

Rude, not friendly, arrogant. Did I mention arrogant I asked a lady if I i needed to take off my watch, she replied very loudly "please don't ask me about anything I have not already mentioned" I told her she was rude, she said she was not, however the other passengers front and back of me in line told her tHe same thing. Extremely rude. Did I mention arrogant. I'm sure no one reads these posts. read more

Sardinas was my checking personal officer. We had an express connection flyer. She was EXTREMELY RUDE. She kept asking un-needed question while I'm telling her we might lose our flight. Including all the steps she'll do one by one by one by one!!!! & if I need a private place to go to be screened. THEN came her SUPERVISOR who was not any less RUDE OR EVEN MORE RUDE THAN HER. ""We can't speed security"" you're making It longer.. they should definitely SCREEN THEIR EMPLOYEES!!! read more

TSA - Transportation Security Administration - Public Services & Government Near Me - Chicago, Illinois

Just watched ten of your agents stand around while a woman who needed to get her bag searched missed her flight. Despite repeated pleas on her behalf to have someone help her. Your entire organization is nothing more than a burden on the American people. read more

The TSA workers in the DFW airport gate D were so friendly and went above and beyond to help us when we were in need. They had friendly faces and kind words. read more

This is probably the worst TSA agents ever - six of them are standing around doing nothing. Then a six months baby crying waiting for a tsa agent to compete testing the formula - took about 20 mins and this is on thanksgiving when nothing going on. And the worst part on all of this is that you have a crying baby waiting to be fed while agents are laughing and doing nothing read more

It's been nothing but bullshit this morning at 04:45am. Let's talk about how each line has their own agent, yet the agent servicing the line next to us is cutting people thru from other lines into his. I'm right handed so I go to the scanner and he abruptly tells me to stop and move away behind his counter, and to proceed in front of him. WTF is that all about? I've been flying since I was 6 years old alone, & have done this longer than he's probably had this job! So I give him a death stare and asks me for my passport. Just because I look Mexican doesn't mean I'm not American. So then I give him my ID and he's like "no habla inglés?", are you fucking kidding me! I answered back in English and told him Not to assume shit and he was black, so I told him there's a lot of hate going around these days in America and he shouldn't support that kind of behavior. He didn't say anything after that, complete asshole . I'm a veteran and I've served my country well for 14 years, I don't owe anyone shit and I've earned every fucking freedom and right I have to tell anyone off, especially that shitty TSA agent. read more

I'm a very quiet individual. I do my best to say please and thank you. I have flown many times. But the TSAs at this airport were so rude. She mumbled and misspoke,but got angry at me when I didn't understand! I am a young woman in her early 20s traveling alone. I understand that not everyone needs to be friendly. But don't treat me like an idiot. read more

Been to a lot of airports and this (Fort Lauderdale airport) may be the worse TSA service we've ever been through. Understand the need for security but the aloofness, rudeness and laziness here was over the top. A bunch of workers standing around while making travelers wait to check bags because they didn't know the difference between an iPad and a laptop. 6 people ahead of us and it took half an hour to get through If you're traveling in this airport make sure to give yourself extra time for this. read more

TSA officeres were being complete jerks to me and my family . My dad is a veteran and has a knee brace and metal implant,they took him and patted him down then they said they might take him to Room . Their treatment of my father was not okay whatsoever . They also made us get our stuff so fast . My dad's headphones were literally taken from him . We almost left it there cus the rest of us had to grab our stuff so they could pat down my father and I had a full blown panic attack when he was gonna be taken to a room I was screaming shaking and crying . There was only one compassionate TSA agent during this whole thing . The TSA agents called another agent over who then proceeded to ask what was going on . My sister ask them i what they were doing they ignored her . And the agent that came over to us said we should remain calm when Im having a panic attack that makes it way worse I couldn't stop crying and screaming , a trauma envoking experience ,I will not be flying again may time soon after this trip and my experiences . Dad did also call 74 hours ahead of time and told TSA about his medical needs including the knee brace and implant so this whole situation was very stressful and not one I would go through again ever read more

Really nasty. Four agents hanging around in the restroom chit chatting and texting. I left and unexpectedly returned 25 minutes later to look for something I thought I left by mistake. All four still there chatting and texting. Terrible. read more

One of the TSA's from Chicago O'hare told my girlfriend point blank, "Hey You have a nice ass." She was too scared to admit it in front of all that security until after we were in the terminal. Are you kidding me, dude? You're supposed to make us feel "safe" ? read more

I fly on a weekly basis for work. I encounter multiple TSA agents all over the country, most are nice and I appreciate the effort they put forth to regulate security measures. Will Rogers Airport has the rudest I have ever encountered that threatens passengers as far as I'm concerned. "Officer" Wyatt stated, "People, there are two lines, form them or I'll come form them for you!" More efficient background checks should be made for TSA to check for mental stability to see if someone illicits behavior as a disturbed child that wants to be in a place of power. What if this man worked in patient care? He would be abusive. TSA, please set some guidelines, a some of these agents are going to take it too far and end in a law suit due to an angry passenger having a bad day. Where I come from it is not necessary to be rude to people because you hate your job. read more

ERW (Newark) airport has the worst TSA in the country, it's almost as if everyone working is on their first day of work ever. It took my wife and I over an hour to get through security with no more than 40 people ahead of us. They need to either get more of these below passing grade employees to run each security station or stop scheduling so many flights at this airport. read more