I am absolutely livid at what happened today. When I purchased this order for my trip I was under…read morethe understanding that this WAS the parking charges I would incur for using this prepaid service. However when I went to leave the airport today it cost me an additional $296.00 for parking and they told me this was just a RESERVATION that I paid $124.80 for. HOW is that legal????? There were so MANY spots available, why on EARTH would I pay you $124.80 to let me park in a spot that I would later pay an additional $296.00 for??? I will be doing a review making sure NO ONE falls for this BS in the future.

I had the pleasure of dealing with the most disrespectful, unkept and uneducated TSA "supervisor"…read moreCRYSTAL NYAMEKYE, at Newark Airport. I am not sure if TSA is struggling to find qualified and educated employees but they really need to improve on their hiring process and screenings. I travel often and have spoken with great employees working for TSA but this individual is everything short of a good representation of TSA. TSA should improve with educating employees on how not to abuse their authority. The "supervisor" employee seemed to flex her authority inappropriately and in public, lacking the professionalism that TSA stands for.

Because the TSA in Chicago is not staffed well, expect a minimum of 2 hours to just hey through tsa.read more

Horrible service, tells you "wrong numer for immigration services" and hangs up on you, even though…read moreit is in the name.

I called over the phone i saw online and the lady said that i am calling a wrong number and that…read morethey have nothing to do with immigration while their name js US citizenship and immigration services

Are you planning on flying your dog, cat or other accepted animal to another country?…read more My first bit of advice: DO ALL YOUR RESEARCH AND PREP well in advance. WELL IN ADVANCE my friends. I've literally been working on this for a few months and it feels like a full-time job. But I love her, so there you go. Depending on where you are going the laws differ, but I am going to the UK...so it's monumentally crazy and insane. But not impossible. You can do it on a short time line...but its stressful even with a long one, so to each their own. But I am bringing her with us. Tillie is going to be British! She loves the Queen. And thus, I visited the USDA office for Illinois. Make an appointment in advance. They are nice on the phone. Luckily for us Chicagoland people this is quite conveniently located in Des Plaines, just off I-90 and near O'Hare airport. It's very near the Rivers Casino just west of the highway in a complex with white buildings. You'll drive back into the lot where a few more buildings are...then park your car (free) and walk around to the second (back) entrance. You'll go through security, and be checked in. What you'll need to get their good old stamp of approval for your pet to fly: *health certificate (from your veterinarian) with the below items: *current Rabies vaccination cerificate. *dogs: treated for tape worm no more than 5 days before flight and not more than 1 day before - vet signature. *current Rabies vaccination certificate. *proof of microchip inserted BEFORE most recent rabies vaccination. *sticker from microchip. You bring them all of these things (and as you can see, this is all a huge feat in itself!) and pay them $38 and you'll get all of your documents stamped so your furry friend can fly the friendly skies. *cashier's check or credit (all forms) accepted. (no cash). This completes your documentation for the US side (for the most part) but you surely need to visit this office if you are going out of the country with your pet...so there you have it, hope this helped a bit!

Make an appointment. Do not just show up- you will have to sign in and go through security…read more Get your paperwork all in order with your regular vet and you have this office sign and stamp it. The people were incredibly friendly in what was a very stressful situation for me. They clarified a few of my questions over the phone so I was sure I was showing up with the right papers and even accommodated me with an earlier appointment time the day of my flight out.

My 1st visit was during COVID. Yes, they were open and operating…read more Interviewing Guy was respectful and shocked I had every document that I anticipated needing because they don't tell you to bring anything relating to charges, arrest, tickets or expungement so aave yourself the headache and just go get your court certified copies. Renewal approaching and I swung by this office while waiting for luggage to ask some questions. I'm grateful for the renewal without an additional interview but mad props to Chicago having so many options for locations and scheduling times.

This location is only open Monday to Friday from 8:15 am to 3:30 pm. They are closed on the…read moreweekends and major holidays. We scheduled our interview at 10:30 am on a Wed. This is by appointment only. I'm going to make this easier for people since we had a bit of difficulty finding it. When you go to O' Hare International airport, make sure you are at terminal 5. If you're driving, it's on the lowest level. You don't have to park in parking lot D, you can park inside the garage closest to the arrivals entrance (that's where you'll enter). You take the stairs down and take a left. You'll see a McDonald's and the global entry sign just a little past that. At Carousel 12, turn right and walk all the way until you enter the door. You'll need to check in at the window before entering the waiting room. The actual interview process takes like 5 mins or less. You take a picture, fingerprints (both hands), and answer a couple questions. The staff were nice and no one was ever rude. PS, exiting terminal 5 is a lot more confusing than entering. $3 for the parking ticket.

Terrible costumer service. Nobody answered and nobody call you back. Stay on hold more than hour…read moreand then just hang up.

I'm very angry that the person I spoke to Debbie hung up the phone on me I'm trying to get some…read morehelp for 6 weeks she was rude and not helpful at all Getting the run around, had interview then denied Then I got letter that I'm approved but no money deposited yet.I'm a U.S. Citizen and I need some help and this person was unprofessional and very disrespectful.

Stole my packages and takes no accountability. I sold $500 worth of trading cards on eBay and…read moreprinted out mailers myself and dropped them off at the Rosemont post office. I received notification that both buyers requested refunds because their packages never arrived. The USPS worker must not have scanned them because there is no updated tracking information online. Thieves work here.

I like this post office. It is usually manned by one scale. She has her off days, but all in all…read moreshe does a good job. Of course I'm comparing this to the post office at Lawrence and Harlem. Whoa doggies, stay away from that one!

Franklin Park post office is the worst in the area. We never…read moreget our mail on time or if at all. When you go into the office you wait along time for someone to come out from the back or they yell from the back "I'm at lunch. Not my problem. Come and do your job. I try not to go there because of the unprofessionalism. They are rude and not friendly at all.

Unfortunately, we have had checks stolen at this post office and after a couple of years of not…read moreusing this post office, I tried mailing checks again and have had several vendors complain about not receiving checks. So sad that this is what our postal service has come to. Will never go there again.