I have been going to Portage Car Wash for 12 years, and over the last 3 years the service has been…read moresubpar. My visit yesterday will be my last. I always choose the Works Plus package so that the interior is cleaned and vacuumed. I had to come home and reclean it myself - including vacuuming the back seat floor boards. They did wash the front mats, but water was standing in the crevices of the mat, which also dripped on my LEATHER seats and was not wiped off. This place was previously my favorite, so I overlooked the bad quality over the last 3 years thinking it would eventually get back to where it was, but it has not happened. In fact, it has continually declined. I stayed longer than I should have, but as of today I will no longer be a customer of Portage Car Wash.

Everything, they been doing a lousy job for years. They need competition…read more We paid for a hand wash and interior cleaning. Never again.

Recently stopped here on my way to the Detroit wanting a new place to stop at. They say no shirt no…read moreshoes no service but however at this place there is a man in his bathing suit shopping around with no consequences so the standards are pretty low here. They have a great selection of food and drinks too at a fair price. Rash was here are fairly maintained. Staff is also friendly too this gas station also features easy access to the highway and has close proximity to fast food restaurants if the gas station isn't your cup of tea

When traveling from Chicago to MI, it's the first easy exit to get off. Very convenient, clean…read moreplace to fortify up for the I-94 haul into Michigan. Easy access from interstate. Multiple food options like Starbucks, Mc D, Taco-bell located near by with drive thru option. They have Google and Apple Pay option. Well lit and felt safe.

Ivan was amazing. Great detail went into which tint selection would be best for the vehicle. He was…read moreon time and did a fantastic job!

Great service. Great communication. Honest quote. Reliable. Nothing but positive things to say. And…read morethey're mobile...

I got a $7 car wash. Touchless. I was pleased that the wash didn't touch my suv. When you pull…read morein the wash, you should pull in from Wisconsin Ave. - not the side street.

I was charged twice for my car wash. I tried calling number they have listed and it was…read moredisconnected. I went back to see if there is anyone there to talk to and of course there was no one.

I don't know why I decided to go back there today. I haven't been there in at least a year. At this…read morepoint they should just shut down the self-service car wash portion. Their other equipment hardly works. It didn't work five years ago and it doesn't work now. If you put quarters in, they are generally lost. Two out of three car wash bays MIGHT work. The mat hangers don't hold mats when you wash them. The vacuum by the entrance is terrible. A guy that was washing his car next to me said that the self-service car wash bay hasn't worked next to the manager's office for quite some time (Guess what bay I was in) and the owner continues to let people put quarters in it. (There isn't even a way to get your quarters back if you start to put them in because there is no coin return.) There is a sign on the door that says that you can request a refund if you fill out a coupon with your information and the equipment doesn't work. A lady was standing there getting quarters and said not to bother because she has never seen coupons on that door and she never got a refund. Like an idiot, I tried to put money in the vending machine for window wipes. Guess what else didn't work? My wipes were stuck in the 1970's vending machine. I suppose if you go to the drive-through car wash and get the unlimited car washes it's a good deal. Other than that, not so much.

I try to take my car here when I can or when I remember…read more Their automatic washers do a real good job and it's the touch less kind so you don't have to worry about scratches or anything. They also have the ones where you do it yourself, but I'm kind of lazy so I don't do that.

After we left Merrillville and moved to Portage, I felt the need to cancel my Crew membership and…read morefind something closer. I have not had any problems with Tsunami. Their staff members are friendly and courteous and I like the cleaning package that I purchased. It's actually better than the one I had with Crew. However, I will say that I prefer the Willowcreek location over the new spot on Hwy 6. They just got a new location in Michigan City where I work, so we'll have to see how that location works out.

I personally will never use Tsunami ever again. As a sincere warning, I strongly discourage folks…read moreto not go here and/or make any payment to them with a credit card. I made a single payment for a $5 car wash, and they kept my card information (without my knowledge or consent) to charge me for a $30 per month membership that I NEVER signed up for, and I NEVER used. I never signed or agreed to a single thing other than purchasing one $5 wash one afternoon. When I asked for proof I consented to being charged or agreeing to their policy, they essentially told me I was bound to their membership policy for not noticing the charges earlier... zero accountability taken on their end. BEWARE.