Spruce Valley Boarding has become my pup's second home! He goes once a week for daycare and every…read morevisit reminds me why I trust them so much. The staff are warm, attentive and clearly love what they do, as my pup runs in excited every single time. His socialization and overall confidence has grown since he started going. Getting to interact with different dogs and people in a positive, structured environment has made a difference and it shows in his behavior at home and out in the world. I love that they are active on social media and share video stories throughout the day so I can check in and see him having a great time. It gives me peace of mind. We are so glad we found Spruce Valley boarding. They treat my dog like family and I'm grateful to have a trusting facility nearby for him.

Refused my dog at the last minute…read more Bordetella vaccine was missing which has never been an issue at other kennels. Had offered to go for the "socialize" cession, that they did not go for. Vaccine issue would have been spotted ! I would have had time to find a 'B' plan. Refused to refund deposit.

Wonderful place for our furry friends. my 2 small dogs boarded at the kennel for 12 days, the…read moredogs had never been left anywhere without me, they did very well. I was happy with the care given. The staff go above and beyond are Friendly and kind, I will be leaving my dogs whenever i need someone to care for them. Thank you

I have to give these guys a big 5 out of 5. They look after our large breed dog that isn't the best…read morewith most other dogs. The staff are very good with our pet and we can go relax knowing our pet is happy and well looked after. They are professional and can tel they take pride in their business. They even provide a safe shuttle ride home for a small fee which is very nice when you come home from vacation. Highly recommend!

I have them coming to my place and cleaning up the poop situation!…read more They were here for about 40 minutes doing a yard clean up from the winter mess of freeze and thawing! They did such an amazing job you can even tell I have a dog! I now have them coming weekly to clean up my yard. Prices are fantastic as well! Would recommend them to everyone.

Fantastic, efficient service. We were able to quickly schedule a time for a spring clean up. Price…read morewas great, lower than what I was quoted at by competitors. Would for sure contact them again.

Still the best vet around and totally worth the drive…read more They book you with the same vet each time if available, are attentive, friendly, and reasonable. And a great place to adopt cats/kittens. They give you a 7 day trial with deposit to make sure the animal is just right for your family. We recently adopted 2 kittens and a cat from them and the follow up was superb.

They were amazing with my new rescue. He is 160 pound senior who was very scared. They took their…read moretime made him feel comfortable they didn't try to push unneeded tests they truly are vets who love pets. It was extremely clear they did it because they loved what they do not because it was just a job!

My dog was left unsupervised and was attacked by a group of other dogs. I had to pick her up from…read morethe vet with several stitches and open wounds... And the owner didn't offer a penny towards her $1300 vet bills. I will never risk leaving by dog at a daycare who doesn't take safety seriously again.

waggy tails, dog grooming. First time I've taken my dog for grooming. Not impressed was hoping I…read morefound the right groomer and would stay with them. Not. My pup was done in less than 2 hrs and he looked like it when picking up. When paying was not asked about the 10% discount for first time clients. I missed out on that. The grooming prices were reasonable. I just have to tidy up some missed clipping, and washed face/eyes. Aaahh will keep looking for a good groomer...

After several months waiting to be notified that our pet's ashes were ready to be picked up, I…read morecalled. At that time I was advised that a text message was sent weeks ago. That message was sent to our home phone. No texting service. So after that was discussed, I asked for the address to pick up my pets remains. I was told they would "drop you a pin". Sure, go ahead and do that to a phone that does not have texting capabilities. Common sense seems to be non existent.

So the time came for our 19 year old fur baby to cross over to the other side. She had drastically…read moregone down hill in the last two days. We knew it was coming but it progressed so fast in the end. So most places couldn't get her in for a few days, and our usual vet who we noticed has been raising prices on everything including food for quite some time so I wasn't really shocked that taking her to our usual vet was going to cost us almost $600. I feel like they almost take advantage of you because you're stuck between a rock and a hard place. Because we trusted the veterinarian and he was familiar with our cat we went there for the euthanasia which was $260. Because we wanted her ashes back, that was another $200. I think there was even a charge for the cardboard box the ashes get put in. You want a clipping of hair, limit of two, that's another $20. After having her put down we went to Guardian Pet Cremation Services. These guys were all class. Nice and quiet when you walk in, very calm soothing atmosphere. All in it was $120 for her cremation and to get her ashes back. We had brought scissors to cut off a lock of hair and the lady gave us electric clippers and a fancy little jar to put them in at no cost. When we picked up her cremains they were packaged neatly with a bow and a little decorative tag with our cats name. Included was an envelope with her certificate of cremation and a sympathy card. Just goes to show a little goes a long way. I hope I won't need their services for awhile but when the time comes, I will definitely go there again. I can't thank them enough for their kindness and compassion they showed me and my family.

Profit over integrity…read more The reception staff are lovely and one of the vets I have met genuinely seems to have well being of my pet as a priority. That being said, I have completely lost confidence in the integrity of this clinic. In my experience, my presence is seen as an opportunity to exploit my pets well being to fabricate as many reasons as possible to extract money from me. Thankfully my pet is very healthy and has only minor issues but even those were blown out of proportion and cost hundreds upon hundreds of dollars each for treatments that did not work. Both times, I resorted to talking to other pet owners who informed me of over the counter treatments that cost under $10 and worked with a few days. Sadly this seems to be characteristic in the companion animal veterinarian industry so good luck finding somewhere better.

Brought my cat in for a health exam. Booking him in was really simple and the lady I talked to on…read morethe phone was incredibly helpful. We arrived for our appointment and were taken in right away. Super friendly staff all around. All our needs were met and they were kind and knowledgeable. They took great care of my cat and he enjoyed the visit too. The environment was very clean and open. They had cleaned the room prior to our appointment which was great. We were there for about an hour and got exactly what we needed.

One person working ..one person in front of me doing who knows wat I asked if there was any one…read moreelse to help and she said no and apologized..not her fault but there were umerous people wking there and no one else could help? I left after 20 mins .still not helped

They have many animals that are excited to love you and possibly get a forever home…read more Staff are great, very helpful. I'd highly recommend getting your cat or dog fixed. They spend a lot of time rescuing stray cats, ensuring they get fixed and have their shots. I had my small dog in getting fixed by their vet, she did very well and stayed the day there.