Le did some troubleshooting with my security cameras. He is extremely communicative and…read moreknowledgeable. Would highly recommend.

Tao is a wonderful person to work with. He was very propmt. I needed a couple of ethernet drops to…read moreboth floors. Tao came by to take a look and gave me a reasonable quote. You can tell from talking to him how knowledgeable and experienced he is. He did a fantastic job running the wires through both crawlspace and attic. He also made sure that all the jacks were functioning properly and sealed off every opening. Highly recommended! No need to look anywhere else if you are looking for networking solutions.

I have worked with South Valley Internet as one their partners and suppliers for over a year now…read moreprofessionally, and I am impressed by the level of personal care and service that they strive to give their customers and suppliers alike. I have worked with, and gotten to know, the owners of SVI over this past year very well as they worked to expand their network and provide faster speeds to their customers, and their focus always is on providing their customers with the best experience and best customer service which I admire. Even though as a sales rep who covers a lot of territory, I have worked closely with the team at SVI, and have been in their offices, and have seen how their entire staff is very friendly and responsive. I have also heard their staff answer customer service calls and their customer care is empathetic and professional. I do Yelp reviews mostly on restaurants. I have been a Yelp reviewer for many years now. When I am passionate about someplace I have been...good or bad...I want to share my experience. I come onto Yelp to look for recommendations myself, and feel I should do the same. In my experience, most people that complain (most...not all) might have had one bad meal, or looking for something to be comped if they complain, come onto Yelp and give a bad review hoping to get something for free. RARELY do you see happy customers come onto Yelp to take the time to share positive experiences, so yes...most technology companies will get the complainers coming onto Yelp to...complain. When was the last time YOU came onto Yelp to just talk about how good your TV or internet service was? So lets be real...most of the "other than 5 star" reviews here are mostly likely disgruntled customers who are looking for something free or had one bad experience. I personally would much rather give my business to a local business that cares about it's clients, than another big-box cable company where I am just another number. I am very particular about who I recommend, but I believe South Valley Internet is focused on providing the best customer experience, and the fastest internet speed for its customers, and is determined to provide the best customer satisfaction and loyal customers as possible. I highly recommend South Valley Internet.

The pods they recommended are great for speed and to get good internet into a room in my house that…read morecould never get it for whatver reason. I'm still happy with their fix !

My laptop lost sound. A shout out to Jim and Donna. They took a personal interest and really helped…read moreme. Call first... it isn't a walk in business.

My computer was filled with viruses. Miller network cleaned it up, making my laptop safe to use.read more

Knowledgeable capable, and took care of the job I was very…read morepleased with the results and everything is up and working now as a result of their expertise

We found Abisai here on yelp while looking for a new low voltage company to install WIFI in our new…read morehome and property in the Santa Cruz mountains. We just moved here from Los Angeles after losing our home in the Altadena fires and didn't have any local resources. I had an amazing low voltage company in LA that I trusted for years, so I was hoping that we could find someone here that we could trust in the same capacity. After meeting with him and then working with him on the WIFI job, we are so happy and grateful for finding him! He is so professional, kind, communicative, knowledgable, and reliable. He is very thorough and detail oriented and his prices are very fair as well. We are now hiring him to do a full camera install on the property, and will be hiring him for any future low voltage needs. I can't say enough positive words about his work ethic, and after going through so much stress this year with losing everything, working with him has been such an easy and calm experience.

I had a warranty replacement shipped to this location and came to the store to get my phone back…read moreonline. I was greeted by Xavier (Zay) who was super friendly. Zay helped me do the necessary steps to change from one phone to another. He is super knowledgeable and while there was something going on yesterday either with the satellite or the phone I was changing, he stuck it out with the best attitude ever! I think I ended up being in the store for four hours due to some glitches and also my desire to be sure everything was transferred before walking out that door. I ended up being there until the store closed and finished last minute. His attitude never changed. I've worked in and out of sales over the years and I'm pretty good at spotting someone who is sincere about their customer service and someone who is not. Zay has an incredible level of patience and he is very honest. I appreciate people who are honest especially in this day and age. I have to return to the store to finish some things now that I'm back online and I will look for him as the person to help me. He is a great conversationalist, has a calm demeanor walking through glitches and is a great representative for TMobile. I've dealt with ATT and Verizon in past years and would never return to either company. Both have poor business ethics. The thing about TMobile is they are very good to their customers and they give excellent service. I've also noticed they hire people who are solid. I appreciate that as a consumer. Even when things had a few glitches today, I still walked out a happy customer and maintain that this company has the best service I've seen from any company out there. Thanks Zay for helping me walk out the changes today. You are good at your job and you are a stellar person!

This place is ok when employees know what there doing. First time went and the guy was great like…read moreit and went second time and the girls didn't have a clue what there where doing

I Wire has done a great job for my residental property. I live in the valley and I Wire had the…read morebest rate, knowledge and comprehension of what I (the customer) wanted. I Wire took the time to listen and customize my security camera needs around a 2 story house. Also answered and answers any questions or trouble shooting I needed. When it comes to customer service, professionalism, and price. I Wire does the job done right.

From the owner: iWire Networks primary business is the deployment of fiber optic and copper cable infrastucture…read morewhich incorporates complete phone systems, computer network design, and IT support. iWire Networks is commited to providing our customers with quality service, trained cabling professionals and project managers who maintain strict adherence to all OSHA, Local, State, Federal, and customer safety policies/procedures. iWire's client response department is available 24 hours, 365 days a year, to respond effectively to your maintenance needs.

Amazing team, great service and accuracy is top notch. Travis is honest with his estimates.read more

It's really hard to find competent help these days in the wiring/internet business. Travis came out…read moreto look at a building wiring issue and confirmed my suspicion that some ethernet cabling was completed busted. He presented a few options to fix - we went with the most gold-plated option to make sure the issue doesn't recur. The wiring job was completed in about 3 hours from start to finish and works perfectly. Great job and highly recommended.

I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!