Michael was very punctual when he came to give the estimate. Very nice guy. The installer, Chris,…read moredid an excellent job of installing the carpet. Very satisfied with the job from start to finish. We wouldn't hesitate to recommend Arizona Floor Fashions.

Michael was very communicative and came out to the house on time…read moreTo give us a quote. He even called when he was a few minutes late to let us know. I appreciate his quick response and enthusiasm for the job and the products he sells.

I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

I highly recommend this small local business for your carpet needs. Completely professional and…read morecourteous with everything. I needed my carpet restretched back to my tile as the tack nails were poking out and cutting knees, fingers & toes on my kids. They advised against transfer plates due to the risk of tripping and installed a latex that helps keep the carpet sealed to the tile. I was able to test all of my doorways to my satisfaction before they left and if I need anything they will put me as priority which makes me feel valued as a customer. James all around cares and does awesome work with his assistant Eric. Both very stand up guys and I highly recommend as their pricing is also unbeatable!

Remodeling 3 bedroom home and needed someone who could do the carpentry work fast and easy. I got a…read morerecommendation to reach out to this company. Wow was I impressed and satisfied with a job well done and within the time frame I needed it to be completed. I wanted something durable and economical, the owner made recommendations and boom, I had a beautiful success story. I found them to be very professional, fair and honest. I would recommend them to anyone looking to remodel or upgrade their home! They have my vote! I will definitely call AZ Carpet Repair to do my carpentry work for any and all projects!

I was very happy with the service for the purchase and installation. Unfortunately there are two…read morevery disappointing issues that cause me to write this review and strongly suggest to look elsewhere for your carpeting needs. 1. The installation was not done correctly. They did not stretch the carpet enough which resulted in ripples forming in 6 out of 8 rooms (see attached photos). We had an extremely busy couple of years so we didn't call for repair until just recently. But I can't get them on the phone, nor have they returned my calls (4 calls total). I did not ask for it to be restretched under warranty because it's my fault that we waited so long; in other words I did. It give them a reason to avoid my calls. I ended up using Tucson Carpet Repair for that and they did a great job; so far. 2. They assured us that the carpet we chose was perfect for a family of 5 with two dogs. But within two years it was worn down excessively in the high traffic areas.

The sales service was very good as was the selection of carpets. The prices are fair. The…read moreinstallation was well done. However, we had an ajoining small hallway where they removed carpet and we're instructed to leave the concrete floor exposed. They did that, but failed to take up the tech strips on the cement and didn't finish the edge of carpet that had been cut off at the closet door. It took numerous phone calls and messages left that were ignored before they finally returned to finish the job.

The crew was exceptional and their attention to detail was outstanding. They went above and beyond…read moreat least a dozen times to finesse/fix things with our old house so it wouldn't distract from their craftsmanship and product. I'll definitely call them again when we are ready for phase 2. Tom's knowledge and experience were spot on.

Calling D & D Flooring was the best decision we made to replace the dated carpet, tile & vinyl in…read moreour home. Tom's input on product chosen was greatly appreciated. He explained the differences for homes in Arizona as we just recently moved from Pennsylvania. Pricing was reasonable, the time frame to complete was spot on and the unknown obstacles were overcome with ease. He & his crew were great to work with and the "fit & finish" was excellent ! Thank you D & D for being a great small business serving the Tucson area.

Diego was THE BEST! The work he did was TOP Notch! Sadly, the company management was awful. They…read moreinstalled four weeks after planned, Paul was rude and unapologetic for the continuous delays. Once finally installed after going back to Floor and Decor to complain about the continuous delays... over Christmas, Diego got the job done! Diego installed our entire house alone aside from two days of having help. The worst and saddest part was Leticia hounding me for final payment beginning the day after the install was completed. They were four weeks late, I was four days late completing the second install payment because my mother had a stroke! I HIGHLY recommend Diego, but his managers need to learn some social graces.

Beautiful work...Beyond my expectations. Diego was professional & an amazing at laying tile. We had…read moreour front entryway done and a border on our back porch, I can't wait to have my family over to see Floor One's work! It's art! We chose our tiles at Floor & Decor & found Floor One's office right inside! Patty was amazing and informative. THANK YOU Floor One. A job well done! Carol A very satisfied customer

The owner never showed up,as promised, the day the tile was removed…read more I saw one of the employees rummaging in my pantry and eating my food. * Chip in my husband's vintage desk * Closet door not removed which caused them not to close properly, even after your adjustments * Scratches on both handles of the refrigerator, This is a new appliance * The removal of the bottom of window frame thought to be molding by your employees * Closet door not removed which caused them not to close properly, even after your adjustments * Closet door not removed is frayed on the bottom. You advised sanding which is not possible because there is nothing left of the corner to sand * They moved my bed without my knowledge and did not replace it * All baseboards were not removed * Toilet hardware leaks. There was no leak prior to removal * Toilet left in the garage. Not disposed of * Scratch on my range. This is a fairly new appliance * Range not put back without bracket, as mentioned above * Kitchen veneer fell off and not put back. Was told did not know where it came from * Taping and draping not removed from 3 skylights * Front porch left with tile fragments * No dusting provided The owner offered to have his workers come back and repair the damage they caused. I declined. I did not want them in my home. The owner and I settled and I paid him. However, as the day passed I found more damage. I sent him photos via text messages. I received no response. I sent him a certified letter requesting further compensation to cover the cost of repairs. The letter was received on October 24, 2022. I waited a week and followed up with another text. Again, no response. I regret ever hiring Harrison and Harrison. The owner is friendly and persuasive but lacks integrity.

Excellent Service and communication from Leon. Harrison & Harrison Quotes were very detailed which…read morewe appreciated. We also appreciated their flexibility in meting our schedules last minute request and urgency. Our floor looks phenomenal and spectacular! Me and my other half are very pleased with the way it looks as well as his detailed explanation of how, why and what. On top of this they are very friendly , clean and professional. I can highly recommend this company with confidence and plan to use their services for future work. Thanks Leon !

On August 20 I came into your store just to get one tile for my coffee pot. These two ladies…read moregreeted me and one lady said let her go in the back and see what she could find. She came out with his beautiful 12 in.² tile black-and-white. I loved it. It looks great in my home. She gave it to me. I want this company to know how kind she was to me and I am a firm believer in companies are only as good as their staff. I hope this woman whatever her name is has the most wonderful karma come back to her

When things go wrong, they go really wrong! I ordered tile…read morefrom them. I was informed that the tile I ordered was 0.86 square feet. So I ordered more. After waiting a week, I went to pick up the tile and they had less than I ordered. They tried to tell me it was 1SF, which they had told me it wasn't. They made no attempt to rush the new tile, so apology, just rude behavior as they processed the return. The true measure of a business is not how they perform when things go right, but how they perform when there is a problem. They failed!