I started using Megawave approximately a year ago and would recommend it. Clean, convienent…read morelocation, friendly staff. Just recently, I was able to kill two birds with one stone with a great parking spot to boot during this years Raspberry Parade. It was ideal to do my laundry and watch the parade. Too hot, no problem, the laundry mat was cool inside. I would say and this is not reflexive on Megawave but customers should be more considerate and not leave their laundry in machines unattended for hours. That can be irritating when it is a busy day. Overall experience has been great.

Mid dryer load and the machine stopped working because the lint needs to be cleared. No staff here…read more I go to the desk and there is a number listed on a paper taped to the counter. I call. It's to a church that sponsors this location. Why is the only contact posted in a laundromat to a church. It makes absolutely no sense. Utterly useless. Jesus was of no help

The place was really bright and clean! I went late at night and felt very safe. Would consider…read moregoing for future needs.

I tried calling a few times before going my first time during the day, but no one answered. No one…read moreavailable to help when I arrived at 7p weekday. Racism alive here as ai asked another person so for help. They acted like I was invisible accept a slight glance my way. I'm a white 51 year old woman simply who asked for help of a young dark man. Being friendly didn't matter. The app didn't work, so now I have $10 on the app I may use someday at another location. The machine did not disperse the soap into my laundry. Some Asian women were very helpful and I saved another Asian woman who was about to use the machine I did after I was done. I offered my concern. I filled out card to have them be aware of machine concern. We'll see if they check the box the box to put cards in. If so, I will have another $10 on the app that I hope will work somewhere someday. I only went their to use a large commercial washer for my mattress topper. I believe the washer would have done an amazing job if it dispensed my soap. Very clean location! They need to replace paper towels at the sink!

Awesome!! Very clean compared to other laundromats I've been to. One of the machines wasn't working…read moreproperly, it kept shutting off while drying, and the guy manning the store came over to trouble shoot with no luck so he gave us a different machine to use at no cost. Other patrons keep to themselves, children are looked after and not running around, good area with food places super close too!

The service in this laundry continues to deteriorate and may be the last time we are here. We will…read morewait until the new laundry opens in Crystal. Too many machines are out of order. Too many machines take credit cards only. Even the two change machines are not working. I just suggested to another customer he walk the block to the TCF to get change to do laundry. One of the change machines has been out of order for at least three weeks the last time we were here. There is water all over the floor near one of the washers; this has been a constant problem for years. There is no soap in the Ladies room and no paper towel in the Men's room. This used to be the laundry we preferred because of the $1 discount on most machines on Monday and Wednesday. From now on we will drive the extra few miles for a more reliable laundry.

I went to a laundry mat near my house before this one. The one near my house did not have an ATM or…read moretake any car payments. So I looked on Yelp and found this laundry mat that said it takes card payments. It was a relief for me because I didn't have to drive to the bank to take out money. When I got there, I tried 4 different washing machines and all 4 did not work... I decided to just take cash out the ATM which charged me $3. I don't see a point of having machines that take card payments when they don't work. Other than that the place was clean and they have one bathroom for people to use.

Laundromat is fine, but I was verbally attacked by a woman while I was checking my laundry. She…read moretold me I was lost and didn't know what I was doing. She was doing her laundry and was very hostile and belligerent. I will not come here again. I don't come to do laundry to be verbally assaulted

First time coming here, planned to wash my clothes and the washer #24, ate my coins and broke, had…read moreto switch to #25. All them softer beads spilled all over the floor.... Wat a mess, do ya'll have a broom for the customer in this situation?

This place is great. My cloths come out the cleanest and smell great I've had in years. Place is…read morevery clean, well maintained and friendly staff.

No attendant - the entire time I was there today (Sunday, which I'd imagine is a popular day for…read morelaundry), there was a sign where the attendant should be saying they were on a 30 minute break -- for over an hour and a half. Many machines broken, no instructions for how to change temp of washing machines, unclear how much the charge was if using debit card, full of broken machines. There must be a better place.

it had been quite awhile since i had come here and was pleased with the improvements in the entire…read moreexperience. patrick was such a help, he went above and beyond to ensure that my service was complete. the place was so much cleaner, and less stressful in general. i was so pleased i had to make sure to review this since i know that this place has gotten a bad rap in the past. thanks so much for your kindness and care! much valued and appreciated.

Spacious for a laundromat. Clean, lots of large folding tables lined up to provide tons of surface…read morearea with shelving underneath to make space that much more accessible to guests. So long as you don't have strong preference for standalone folding space away from other guests, you're good. There's more than enough room to spread out otherwise, so you're still good either way. In fact, the only thing that I'd see deterring guests is its popularity with the Middle Eastern community. Don't be racist, and you'll be dandy. Simple enough. Not sure whether the largest washers in this laundromat match up to our even surpass the ones at nearby Suds, which had operating issues the owner had no intention of fixing, according to an employee who himself got fed up with attempting to feed $9 into the coin slot that jammed up with every single quarter. Had left the last place with damp items after the attendant was impatient to close after assuring I'd be given time to dry everything considering the fiasco that led to the late start to the wash. But the machines here work, the space is very clean, the overall feel and function were thoughtfully designed, and the technology modern: No more coin jamming! Overall win.

Love this place. Very clean, staff is very helpful when problems arise, and the prices seem…read morereasonable. Once my washer broke and the attendant quickly switched me over to a new machine and had backup of my detergent I use. Another time, another attendant "reset" my washer I had loaded up with quarters and it worked fine afterwards. Go early or late if you want to avoid crowds....

Awesome coin laundry! Yesterday, I needed to go to a coin laundry since the one at my condo was…read moredown. I looked on Yelp on where I could go that would take credit cards, since I don't log around cash and even if I did, the cost of a load of laundry these days costs $3.00 or more which would mean a lot of quarters! The laundromat at my condo thankfully switched to the use of credit card a year ago, and I can't imagine going back to coins. New Hope Coin Laundry uses digital payments with Laundroworks and DexterPay. Just load the app or use a laundry card. Very easy! Awesome. Thank you, New Hope Coin Laundry!

The machines themselves are clean from what I saw, the place was messy, newspapers and leftover…read morefood left by the customers. Sad to see how people treat places provided to them for their basic needs. There was a man digging out of the trash in front for food to eat, I found that unsettling and sad. I wouldn't blame the company as I arrived at 10pm on a Friday night, but it is worth noting my experience.