Very friendly service. Always turns orders around quickly and on time. Highly recommendread more

Very deceptive marketing practices. This establishment advertises discounts which they do not…read morehonor. They sent me a coupon for $4.69 for the price of laundering a shirt. They ended up charging me $9.99 for this shirt. When I spoke to one of their employees, John, about applying the coupon, he said that my shirt did not qualify for the discount because "it is too small" to press using their machine and was therefore treated like a "blouse" or "speciality shirt". Further, he pointed out that the "discount" applied to 3 or more shirts. When I took a third look at the coupon, the writing "with three or more" was so small, it would take a magnifying glass to notice. This is truly "fine print" and very deceptive. John would not listen to any feedback about being clear about the types of items that qualify for a discount. I found him to be very rude and condescending towards me. I also do not appreciate that they automatically charge my credit card before I have had an opportunity to review the bill. Lastly, two pairs of jeans that I had also sent for drycleaning came back faded. The receipt does not show how they cleaned these jeans, and it appears that they laundered them instead of drycleaning. The overall service quality, lack of clear communication and expectation setting is way below average for this business. I will be shopping for a new drycleaner.

Worst experience ever! We paid almost $1,300 for the valances (pictured here). We obviously can't…read moreuse them as they are hideous and have exposed staples, are crooked, dip in the middle and are rippled. Stephen was late in getting the valances done and asked for another day because he was having "an issue" and had to "fix it". We were disappointed when we picked them up. He offered no refunds and said we asked for crooked curtains with staples and said we AGREED TO PAY EVEN IF THEY DIDN'T TURN OUT. Who would agree to that? Nobody!

They're great tailors! I got my wedding dress done there, and it fit like a glove on our special…read moreday. I'd highly recommend them

We used American Rug Laundry to clean our area rugs based off of their reviews on multiple social…read moremedia sites. I feel they did a good job. We opted for their $20 pick up/drop off service and it went fairly well. They picked up our rugs when they said they would and they were quick and nice. I would have felt more comfortable if they would have invoiced/tagged my rugs in my house, before taking them out to the truck. I added two extra rugs last minute that were not on my original invoice so I would have liked to have had the comfort of knowing all my rugs were properly accounted for and have a copy of that information. That being said, a few days later I did receive a very thorough email documenting each of my rugs. They included invoice numbers, QR codes, and several detailed photos of each rug and this gave me the confidence that I didn't feel during the pick-up. In fact I will go as far as saying that this documentation was extremely professional and I was very impressed with it. The rugs were then returned after the cleaning and drying process and each one was properly tagged and nicely wrapped in heavy paper for protection. Upon opening and inspecting them I felt that all but one were cleaned to my liking. All but one smelled neutral (no strong scent) and they looked and felt clean on both sides. It was very noticeable that they had been cleaned well. I was satisfied. And the one small rug that I wasn't satisfied with (it still smelled to me of pet urine -we bought it used at a low price knowing the condition) but I give kudos to the company because they took it back to re-clean it at no cost, (although they claimed I was smelling the latex from the backing and not urine in which I disagree, as this was the only rug that didn't smell neutral and still had the same circular stains on the back, unlike my other four rugs which smelled neutral and those markings were no longer visible). I can't complain though because they offered to re-clean it at no cost and they were very professional about it. Based on these things I will definitely try them again when I need their services. One more addition... I used them during one of their 40%off each rug promotions and there were no gimmicks or "fine print " and it was because of this promotion that I could afford having all my rugs cleaned at once. I don't think I would have use them with without the promotion as the prices would have been too steep.

I used to live a few blocks from here and American Rug Laundry has always been the best place to…read moreclean your rugs. Now that I don't live nearby I don't receive their coupon deals so I wish they would post them online. We cleaned a very dirty cotton rug that we use for our foray. It is white with a chevron pattern and was grey when I brought it in. They cleaned it amazingly to a slightly off white. Back to the foray and it is getting dirty again. When it is time I will bring it back and have them work their magic again. My mom used to have oriental rugs cleaned here and they really did magic on those.

I had never gotten carpet or a mattress professionally cleaned before. Keith did excellent work for…read moreboth. We had him come do a queen sized mattress and carpet for our stairs, hallway, and a couple rooms. Keith picked up the phone right away when I had called and set up an appointment for the following week since we were experiencing frigid weather before. He arrived right on time, and called when he was on his way. He invoiced the amount at the beginning, so there were no surprises in fees. He was efficient and thorough and completed the job within an hour. Keith even gave some tips & tricks for maintaining our carpets on our own. I'd highly recommend 10,000 Lakes Carpet and definitely will use them again.

Had my carpets cleaned recently and have nothing but positive things to say...great service and a…read moregreat finished product. I was impressed by the attention to detail, the scheduling process, and the short amount of time it took for them to come out and get the job done. Highly recommended!

Eco Dry has cleaned couches & rugs for us quite a few times over the years. They are always prompt…read more& professional. Everything is fresh & clean when they leave, with no chemicals used. Prices are reasonable. I highly recommend Bridget & Jeremy.

This is a husband and wife team that I had hired before, and it took me a long time to find their…read morecontact information again. I'm so glad that I did! They are friendly, quick, and efficient. They use a process that doesn't soak my floors or furniture. I've used them before and I will use them again!

St Rome Cleaning services provided me with outstanding customer service. Connecting with them was…read moreeasy. The service was professional and The quality was a cut above the rest. I would recommend St. Rome cleaning services to anyone who appreciates magnificent service with a quality price as well as prompting outstanding customer service.

Saint-Romeo makes my heart so happy!!!! I requested a deep clean and when I say they deep cleaned,…read morethey cleaned air vents, the refrigerator, the oven, baseboards, organized our chaotic counters and the list goes on. The couple that cleaned our home are not only awesome people, they went above and beyond to exceed our expectations. It was amazing to come home after a long day of work to a clean house!! 10 out of 10 definitely recommend

This is for a pickup in Allen, Texas. The 2 gentlemen were very polite and professional. They…read morecame in and explained everything to me and got right to work. I would recommend this company to anyone that needs to have junk removed.

ive had this company come twice to help employ parents house. Both times, the workers were helpful,…read moreand kind. They did a good job. But everything came with an additional price tag ( I get it some things are heavy or more difficult disposal). A piece of wood, heavy $300 more, each long fluorescent light bulb $10 each. Oh, it's heavy... To empty out 30 bins in the store room, a pile of unwanted in the garage and a little bit in the woodshop. They weee here just under 2 hours, was 2,300.00. No big pieces, nothing crazy. Yikes! Then, both times, at the end of the service, they wanted me to scan the QR code and write a 5 star review, with them there, putting in their names (they were great, but the review felt forced). Then they asked for a tip and could see if you did or not. felt like the company is forcing the guys for a good review. But now I want to write a bad review, as they make the employees do this. way too expensive! Poor for value. Forced review. Not impressed.

This is my second spring using Junk masters for a project. The project last year was a teardown…read moreand removal of a old rainbow playset and this year it was removal of a variety of items from a garage/storage clean out and old furniture from our porch. Both times the responsiveness to my inquiry and estimation process were smooth, professional, and courteous. The team showed up on time, honored the estimate (based on photos I had provided), and left the areas looking better than before the job. The pricing to job completed was a good value in my opinion and I would highly recommend that to get an estimate for any residential project. Caleb was the primary point person for our quotes but the entire team was friendly.

I think these guys misrepresent their willingness to take items for donation just in order to get…read morethe job. They talk up their donations over the phone and the guys on location certainly don't correct the impression when asked. The real story only became clear as the truck packing neared completion. I regret having given them things which I feel should have had a second life rather than a trip straight to the incinerator. All that said, the guys that did the work were efficient and protected the house. And they responded super fast to my call.