Dane is the absolute best and makes my visits enjoyable, every time. This location is smaller than…read morethose in neighboring cities but the service and selection are great.

Extremely disappointing experience. I purchased a luxury watch in October, the band failed after…read morebeing worn only twice, and I returned it to the Greenwich boutique in early November. Months later, I still don't have a replacement band, haven't received any meaningful updates, and communication from both the store and corporate has essentially stopped. At this point, the issue isn't just the defective product, things happen. It's the complete lack of accountability, follow-up, and basic customer service that's most frustrating. For a brand positioned as premium, this level of after-sales support is frankly unacceptable. Still waiting for someone to take ownership and resolve what should have been a simple situation so I can wear my watch!

Unqualified help Poor hiring…read more Weak training I do not care attitude Great merchandise Expensive

I have a 27" Bric's Milano suitcase. My last plastic protective cover ripped and had to be tossed…read more I contacted Innovation Luggage in Westport, CT, where I always bought my covers when I lived in CT. Catherine stated they had none in stock (even Bric's website listed them on back order). However, she provided me with "knock your socks off" customer service; did a store search, found some, AND sent me the link to order. This was Monday. Today is Wednesday and the 3 covers I ordered are out for delivery today! Whoo Hoo! Thank you, Catherine; you e revived my faith is service and kindness!

Haven't been here in a while but came in today on a Sunday to shop for a loved one. Hope was the…read morecashier and she was great! Got my mom and I in and out. The clothes were organized and fully stocked. Really amazing sales, that makes you want to buy more than you planned on purchasing. Very nice variety of things too; sneakers, sandals, swimsuits, jeans, overall.

A nice shop to get clothing and footware for the kiddies at reasonable prices and excellent…read morecustomer service . Located in white plains on Tarrytown rd via one of many outdoor mall strips with plenty of parking..It's my cuzs daughters birthday and I let the sales gal do all the work in finding a dress , summer jacket and casual shoes for a 9 year old and I like all 3 picks . Good variety of clothing and footware for boys and girls and everything is neatly displayed and organized so you can browse with ease .Glad I came here as the targets stuff is ok but Carter's in white plains is a bit better .4. stars on my yelp meter .

This store definitely comes handy for my elderly relatives. As they get older they are unable to…read morebend down to tie their shoes so the slip in shoes helps tremendously. They had a buy 1 pair get the second pair 50% off. Prices are anywhere from $50 to $95 dollars. I am a rewards member and it carry greats perks. I purchased a pair of sneakers and slippers and my Mother in law loved them for her Birthday. Store is always clean and staff very helpful. I even came back the following week for 2 more pairs for another family member.

I had to do a somewhat complicated transaction to order shoes from another Skechers store. The…read moremanager, Vladimir, and his colleague, Lesly, were extremely helpful, very professional and so nice to deal with. Really first class people.

Everything, rented a suit for my son from the Fairfield store for a wedding. The person who…read moremeasured him got the slacks 4 inches too short. I had to drive 40 minutes 3 separate times to pick up and the fixed slacks, and twice was told they weren't in yet. The third time they said the pants were on a truck in Pennsylvania. They agreed to deliver them to a location near my home the day of the rehearsal. When they arrived they were still too short and needed to be pressed. Never again

They helped my son buy a new suit, shirt, tie and shoes in an hour. They had it tailored on the…read morespot. Amazing service and saved the day!

I was completely swept away with the superb assistance provided by an RL sales specialist named…read moreLaurie Stine. Ask for Laurie. She's lovely. Very helpful and pleasant. In no way pushy or snobbish. I have been ignored in the past at that same store but not today. I didn't plan to really shop when I initially entered the store but I saw some shoes that I HAD to have and she helped me build a beautiful outfit around the SHOES:D I ended up spending $3k and leaving extremely happy.

Recently went in for a pick-up of on-line order. Item didn't fit correctly so the staff made…read moreexcellent alternative recommendations AND they had in-stock all the recommendations in my size. The staff could not have been more knowledgeable and personable!

Bonobos is one of my brands. I like the variety of clothes they offer, the combination of quirky…read morestyles and basic essentials, and the way their clothes fit me. Bonobos is pretty much an online retailer, though they do have brick and mortar spaces called guideshops. These guideshops to not directly sell merchandise, rather they have samples on display. You are taken care of by an associate who will measure you and help you pick pieces out which will then be shipped to you. I don't really utilize the guideshops, especially since I take advantage of online sales and I usually don't like people helping me when shopping. However, I was in The Westchester and noticed that this one recently opened; my curiosity got the best of me so I decided to go in. The store was nicely set up - they had a number of this season's items on display, and the associates were super helpful. I ultimately didn't purchase anything this trip, but I definitely wouldn't be against it in the future. The selection and helpful staff definitely complement (for me at least) the Bonobos brand as a whole.

Very good experience. Finally found a suit that fit properly. I was able to get a jacket and pants…read morethat fit me comfortably. Chris did a great job of helping find what we needed. Only knock was lack of selection for me. It was limited.

Friendly, personable and highly recommend. Mark was helpful and even steamed a shirt for us right…read morebefore closing.