Worst tow experience ever. They hold my car for two days and charge me almost $500 adding cleanup and ridiculous fees for my vehicle towed there the night before. I show up to extract car and receive key without alarm and auto starter. I question the manager and he has his staff looking around for it when they knew it was deliberately stolen. I read the fine print on the receipt and it says they are not responsible for any theft that they apparently commit. I ask to speak to the guy that handled my car during the towing and was told: " he's not here". I wait for him for an hour and question him on my alarm system that was removed from my vehicle and he tells me " you don't need it anymore forget about it and move on" in a threatening loud voice. I speak to his coworker and he tells me they are state police implying they could do what they want. I left paying $500 and without my auto starter and alarm from the vehicle because according to a coworker there they are " state police" and can do whatever they want. Corruption here at its worst. read more

Excellent service. I was in a car accident and unfortunately the state trooper used a state tow truck to tow my car. Long story short i hurt my neck and back and I'm in a neck brace so getting up and dressed is a hassle. I called Tumino's Towing to tow my car from the lot to my home. The tow company came at a timely manner but like i said getting up and dressed is a lot of work so i was running behind. So they came to the lot and tried to retrieve my car but i had a balance to pay so he waited patiently until everything was paid for. Once he retrieved my car he saw that my car was totaled and he stopped and looked at me and said "Thank God your alive." That meant so much to me for him to show compassion. I really appreciate it. read more

I had the best towing company. Thier respond was very fast and professional. I had my car broke down on route one and nine nearby Newark airport driver name Angel was very professional and helpful with my vehicle. He explained to me where is my vehicle going. After making the call for service they showed up in half hour.Thank you so much angel for helping me and taking my car to the mechanic. Thank you so much angel for helping me and taking my car to the mechanic read more

After calling the Highway Authority with a flat on the Parkway, they told me they were dispatching Tumino's. I took some work out, assuming I would be there for a while, and next thing I know flashing lights are pulling up. I was back on my way in under an hour. The gentleman who changed the tire was professional and skilled. I thought the price was incredibly reasonable, and I should be getting reimbursed by AAA, since they aren't allowed to service the parkway. read more

My family and I were involved in a late night accident in the rain on the GW bridge. Starting from the time we placed the call to them for their assistance to the time Marcus (patient, professional and caring) driver arrived was a total of 15 mins. Marcus sat with us until our ride arrived and my baby was safe in the car. Tumino's went above and beyond and turned an unfortunate and scary situation into the best possible resolution. Thank you read more

Tumino's Towing did an awesome job this morning when I got a flat tire on the GS Parkway! The driver arrived within ten minutes and was able to swiftly work with my modified wheelchair van to change the tire. My van is super low to the ground and has added weight due to wheelchair equipment. The person made sure that my van was okay with the jack and helped me get back on the road in no time. THANK YOU! read more

WORST EXPERIENCE EVER!!!!!!! I thought guy on the counter was very rude. that until the next guy came over ( even worse). they charged $240 for a $120 tow. When my car got to my place I found out the the tow truck driver was another animal. storage was $45/day ( everywhere else is around $25-$30/day.Shame on you, Hudson Sheriff Department, for using this crooks for your towings. read more

I wish I remember the drivers name , I do not . He has three tattooed stars on his neck. He's incredibly nice, personable, knowledgeable! Your company came quickly and did an excellent job. As far as the horror of breaking down on the Newark bay extension part of the New Jersey Turnpike in the left lane at 4 PM, it was a very Pleasant experience !! Thank you very much !! read more

Worst of the Worst...the people at the yard on tonelle ave are assholes...rude and have no class..."Dany the manager" is an asshole that wants to act tough on the phone...a simple question was answered on a dumb way with "scenarios" by this stupid mofo...the prices are ridiculous n they scam artists..to Dany..i hope u read this review u stupid mofo....u clearly trash. read more

Response was very quick and the tow truck driver John could not have been more comforting and friendly. John made an awful, potentially tragic situation tolerable. I enjoyed my conversation with him We towed my large vehicle to a service dealer at 11pm and John made sure I got to my hotel safe. I don't know what you're paying John but it probably isn't enough. read more

First , the driver who picked me up was so helpful. Didn't get his name but he was totally awesome! Thank you. I was stranded on east jersey and miller in Elizabeth NJ. Dispatch said 30 minutes, i was picked up in 17. Then he took me to the shop to get an alternator replaced. He was so nice and so was the dispatcher. read more

tumino's towing - friendly & fast. What more do you need? After getting a flat on I-80 at midnight Tumino's was able to get to me within 15 minutes after waiting for hours from other contractors. The gentleman that came was kind and helpful and I would 100% recommend them if stuck in a similar situation. read more

Tiny was so helpful! He made getting towed so easy! Thank you Tiny! I was alone with my 6 year and she was freaking out about getting stuck in the middle of the highway. Tiny immediately arrived and made sure we got into the tow truck right away and got home safely! Amazing service! read more

I was stuck on the NJ Turnpike. Tumino's was dispatched to me. Sergio was amazing. He gave me options, let me sit in the cab as he put the car on the flatbed, was extremely caring and compassionate. They say there are angels who walk among us. Sergio was one of them. Thank you! read more

Showed up really fast, called a mechanic for us to see if mechanic could do anything today ( it's Good Friday) and took us right over and he was very friendly and helpful . We were down in jersey visiting and on our way back to ny is when we had a problem. Again driver was excellent read more

Stuck in a tough situation, the flat bed showed up within 10-15 minutes of my phone call. Driver pushed my car to a better spot and loaded my SUV with no issues. Price was a little steep -$150- from Palisades Park to Hackensack but a quality, quick response is what I received. read more

Unusual difficult haul. Trailer with a boat on it lost a wheel, tire & hub gone. Responded quickly. Very experienced, loaded trailer on truck safely and securely. Very friendly operator, compassionate and really cared about what he was doing. Very impressed with the service. read more

Fantastic tow service. They made a nightmare situation not a nightmare. Very friendly, professional and HELPFUL. Not being from the area, they made recommendations for lodging that worked out great. I cannot recommend them enough. #ThankYou #honest #customerforlife read more

Worst lying company to deal with. I called them same day of towing at 7pm they told me it was to late for me to pick up. Then when i come next day 8am policy shows its 8pm. They did this to just charge another day. Rip off company. BBB COMPLAINT coming soon read more