I used this service with my friend for transportation to a medical facility. The reservation…read moreprocess was quick and easy. The driver I had, Alex, taxi #6630,was very pleasant and friendly, even reminded both of us of a good friend of ours. He arrived even before the scheduled time so I was able to make it where I needed to be in plenty of time. On the way back, he even was willing to wait for my friend and I so we could complete the necessary paperwork at the medical center. Next time I use this taxi service I will be requesting Alex again as he made the whole experience as easy as possible.

Operator was rude never will take a taxi from them..enough said ..Uber or Lyft is 100 times better…read more..

Called last-minute because of unreliable shared-riding service. Dan answered the call immediately…read moreand arrived promptly. Safe, reliable and overall great service! Recommended!

Fantastic ride service. Called Dan the day before needing a ride…read more Was having surgery and requested a 6:45am pick up. Dan was spot on arriving a few minutes early. Safe driver and comfortable ride. If you need a taxi, this is the business to call. Highly recommend!!

From the owner: Taxi service and san fernando valley read more

We had a very positive experience booking our transportation to/from LAX with Flat Rate. It's easy…read moreto book online and the pricing was fair. Both of the drivers we had were professional and communicative, and the cars were clean and comfortable. We added on the Meet and Greet service when we landed back at LAX, which was well worth it. The driver met us at baggage claim and helped us with all of our luggage. Highly recommend!

PROS: - everything can be booked online…read more - FAST responses - no hidden fees - driver arrived within 5 minutes of us walking to the passenger pick up area at LAX even when it was super crowded at midnight and we were in terminal 5 - didn't have to walk/go to the Uber pick up area at LAX - clean SUV car with PLENTY of space for car seat, checked bags, golf clubs, etc. - proper car seat installed for our toddler - kind driver, professional and very helpful We did tip our driver cash & he was not expecting it. When you are arriving at midnight with a toddler the last thing you want to do is wait for a car or have someone show up unprepared! Tips: - emailed confirming REAR facing toddler seat for xxx lb toddler - texted the driver right when we landed - texted him when we had one of our 2 bags from baggage claim & let him know the door number - then texted immediately when we got the bag so the timing lined up perfectly Will be using this company again in the future!

Conejo Valley Eco Cab are one of the last of the good taxi cabs. He was the only one that got back…read moreto me, very reasonable in pricing and would reserve a time for me. Conejo Valley are reliable and convenient. Ken had chivarly with helping disabled seniors.

I contacted Conejo Valley Eco Cab to take my 85 year old mother to Burbank Airport and everything…read morewent smoothly! My mother was happy with the service and Ken was on time and professional. He communicated with me as well, which I appreciated. I would use them again.

Phoned for a car , they tried to send me to LA taxi... no answer…read more Unable to coordinate a car, communicate or admit. They seem to be better when waiting at the airport. I wound up going Uber which seemed expensive at the moment but came in 6min. 5:19-5:56p waiting no text no queue for eta.

The taxi driver operating this vehicle was completely disrespectful to me and my family. We just…read morehad 3 people and he was yelling because he saw our group family with 7 people but we were all taking separate taxis. We explained it was just for 3 people, after he had already been yelling and asking if we had $20 as if we were not paying customers. He then agreed to take us after causing a dramatic screaming match, and he was then asked why he felt the need to be so rude and he then snapped, ripped my mother's luggage out of his taxi and threw it aggressively on the curb. I have never seen a taxi driver mistreat paying customers such as he did. You shouldn't be working in that type of business if you are unable to communicate respectfully to paying customers. I've attached a photo of the vehicle tags and number. This was at the LAX airport.

Worse taxi service, woman on customer service for this company is total garbage and should really…read moreconsider firing this rude employee. Mas pior servicio de taxi en los angeles

Been waiting an hour every time I call they say 7 minutes.. was supposed to be at work 15 minutes…read moreago.. tried calling again and she keeps hanging up on me.. horrible way to run a business

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.

We needed pick up to & from the airport. Communication was great & they were courteous, on time. We…read morewill be using them for all of our trips.

Great company! Wonderful experience. We'll definitely use them again! Highly rec!!!!!read more