1. Turkish Airlines

    1. Turkish Airlines

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    Turkish Airlines

    1.8 (5 reviews)

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    2 years ago

    Helpful 22
    Thanks 6
    Love this 5
    Oh no 6

    3 years ago

    Helpful 0
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    2 years ago

    They had bad service and were too busy in conversation. My luggage was torn up and in very bad shape.

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    7 years ago

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    12 years ago

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    Virgin Atlantic

    Virgin Atlantic

    2.9(113 reviews)
    0.8 miHeathrow

    I was so happy when my daughter gifted me an upgrade to business class on my way to Europe…read more I was surprised to see that there wasn't much more leg room than economy but the seats were wider and comfy and there was only two seats to a row. During the flight I tried to go into First Class to talk to my daughter and was stopped at the curtain and told I couldn't go past the curtain even to talk to my daughter. However, she was able to come back to the "cheap" seats and brought me some fresh fruit from first class which was a nice gesture. My seat mate slept the whole 10 hrs which made for a prefect flight.

    Virgin Atlantic was created in 1984 by Richard Branson (1950-), headquartered in Crawley, West…read moreSussex, England. The maiden flight from London's Gatwick to Newark was on June 22, 1984. Today's flight VS47 is from London's Heathrow lhr T3 15:45 to New York's JFK's T4, 18:50. Aircraft: Boeing 787-9; 1, 1, 1 Seat A5, w/ the sun on my side. Duration: 06:50 Toiletries: REN Clean Skincare Service: 5/5 Foods & drinks: 4/5 Comfort of the seat: 4/5 The business section is full, but from the announcement, the economy isn't: it asks the passengers to sit where they're assigned for the balance at take off; then they can make themselves comfortable wherever. It's a day flight. We'll have a full menu shortly after taking off, and a high tea before landing. The minibar is mostly empty. The VS Lounge on the ground is far better than the Amex Centurion.

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    Virgin Atlantic
    Virgin Atlantic - Loading the plane

    Loading the plane

    Virgin Atlantic

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    Eurowings

    Eurowings

    2.3(4 reviews)
    1.0 miHeathrow

    Wish I could give 0 stars. This airlines is trash. They cancel your flight and not rebook you. We…read morealready checked in, checked in our luggage and went thru security. Then found out flight is cancelled. We wait in line to service desk. Talk about what service? The agents at London Heathrow are lazy and kept having us walk back and forth to other service desks and wait in other lines to not be helped. They also wouldn't help us with getting our luggage. They told us to go to baggage claim so we did then baggage claim told us that Eurowings is supposed to find it because it's still in transfers so we have to go to them. Eurowings then said no it's baggage claim's job. But Eurowings would not call them and tell them that. Instead they have us go back and forth when they are the two parties miscommunicating! Talk about LAZY! Too lazy to make a phone call instead of having us walk back and forth to departures and baggage claim. They need proper training for inconveniences like this because it just puts stress on the passenger when the whole situation is the airline's fault.

    DO NOT BOOK WITH EUROWINGS! This airline is worth zero stars. First of two connected flights…read morecancelled with email saying they would resolve it in 30 minutes. 4 hours later no change. One hour on customer service hold ended with a disconnection. Another hour and 30 minutes reached a representative that said he'd transfer me to a colleague to sort things out. Over an hour waiting was too much. Went to the online site to cancel and request a refund but found the site is circular and you can never get to a cancellation or refund option. Stuck in the wrong country, I finally managed to withdraw my check-in for the flight I would be able to reach due to the first cancellation. After spending another hour on their (hideously poor) online presence and not being able to request a refund anywhere, I called customer service again. After 40 minutes I reached an operator that looked things up and said he would transfer me to the booking department to sort things. That just put me back into waiting with a message that says every minute "we will connect you to the next available operator", which, of course, is just another person that will transfer you back to the waiting line. So, not only did I not get a flight to my destination, there was no recourse to even obtain a refund for their mess. DO NOT BOOK WITH EUROWINGS!

    American Airlines - First class dessert

    American Airlines

    2.1(43 reviews)
    0.7 miHeathrow

    Our overnight flight was packed with people on American Airlines going into London. The pilot flew…read moredirectly over downtown London and we had sweeping beautiful views of the city. I don't normally sit by the window, but I was glad that I did on this flight. I saw Tower Bridge, London Tower, the Eye and so much more. The American staff was friendly and got us off the plane and headed towards immigration efficiently. Luggage arrived with no issues. Terminal 3 is laid out uniquely. The center contains the food court and shops with a large seating area. Gates are assigned about an hour before flight departure. I did not see work stations set up. Restrooms are a bit crowded and there was a line.

    I just returned from London Heathrow back to O'Hare on an American Airlines Boeing 787-9. It was a…read moregood experience and I really don't have any complaints about the economy class trip. The best part was that the seating was comfortable with a 17" width (which is average) and a good 31" pitch and in a 3x3x3 configuration. The meal was a good burger dinner with a decent red wine, and I was ok with that. A cheese wrap was also provided before landing. The flight boarding was orderly, we arrived on time with no issues, and our stewardess was smiling and friendly. 4 lavatories located near the center of our section was adequate, and it seems lavatories aren't located in the rear anymore for what that's worth. Entertainment selections were extensive and good. I've had a lot worse long haul flights, so I was pretty happy.

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    American Airlines - First class drinks and snacks

    First class drinks and snacks

    American Airlines - Delayed again

    Delayed again

    American Airlines - First class to London.

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    First class to London.

    Air Canada

    Air Canada

    1.6(7 reviews)
    1.1 miHeathrow

    I wouldn't even give one star; they don't even deserve Zero. My experience with Air Canada started…read morereally bad with their customer service agent at LAX, who was extremely rude and unprofessional. We had already pre-paid for our seat and they put us in different seat anyway from LA to Barcelona, Spain. when I asked why, the manager in place at LAX was rude, aggressive, angry and was actually threatening me to not be letting me to fly because I asked her why I could not get in the seat that I had already paid for! I am back now to my home country in USA and tried to call Air Canada to get reimbursed for the money I paid for our pre-selected seats and the waiting time to speak with someone is 3 Hours. Isn't this ridiculous? This is a fraud, and I will report this Airline to authority for getting money from people for the services that are not providing. I Paid 435.00 for pre-selected seats. Air Canda is extremely bad with poor management and the worst customer service and worst food and with delay. This was the first time I choose this Airline and I will never ever fly with Air Canada again. I usually don't put reviews online, but I did put this one, so the others won't make the same mistake.

    It's now been over 4 months and still money is owed from the flight Air Canada cancelled…read more The worst airline I have ever been with. If you read this Air Canada maybe you can finally sort out the below claim. CAS-5018352-G6Q8C2 Ridiculous

    Turkish Airlines - airlines - Updated July 2026

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