I've had to take my daughter in twice and the office staff have been very helpful both times. The waiting area is clean and free of clutter. The nurses are very sweet and Dr. Kumar was kid-friendly, professional with me and very knowledgeable/thorough. I'm glad I picked this medical group for my daughter. read more

I'd give 0 starts if I could. This place is terrible. For 2 years I have gone in and asked Dr. J for a referral for an ENT for my daughter to get her checked since she couldn't breathe through her nose and had severe snoring and sleep apnea. It look 2 year until I snapped and said if she dies from her sleep apnea I was going to sure more negligence. Then and only then was he willing to send a referral for a sleep study, even though I had videos of her snoring and you could clearly hear she couldn't breathe right through her nose. But whatever, it was a step in the right direction. It took forever for me to get a referral that worked- that's a whole nother long irritating experience. But here's the kicker. It look so long for them to send it to somewhere, that by the time we could get an appointment- the referral would be expired and we were back at square one. So I took it upon myself to find someone who would take us as a self referral. Made that appointment all was well. We went to the doctors again Dr. Kahn, I think, For a physical for school. Which included a hearing test- which she didn't pass but they put it off as she couldn't focus enough to do it and brushed it off. The doctor checked her ears and everything else. Said everything was great and sent us on our way. A WEEK later, we went to the ENT- which to my surprise.. she had SO MUCH fluid in her ears and doctor mentioned she probably can't hear well which was caused by the blockage in her nose which confirmed she couldn't breathe through her nose, and confirmed the sleep apnea- without a sleep study. MAGIC. We got her set up to remove the adenoids, tonsils, and insert tubes. After the surgery he mentioned how much fluid and mucus was in her ears. Said it was probably years worth of back up. How did BOTH doctors miss that much fluid if it was that bad? Im baffled that licensed doctors missed diagnosed her like that for so long. Always trust your parental gut- don't let these people fool you there's nothing wrong. After this mess- We will be looking for a new pediatrician. Dr J. And Dr. Kahn. Please reevaluate your practices and take more time actually evaluating your patients. read more

Would give this medical group 0 stars if possible. Absolute worst doctors office imaginable. The fact that they serve families and CHILDREN. Is horrifying. The office is dirty and disorganized. The staff is lazy and incompetent. I would advise avoiding this office at all costs. Please do not bring your precious children here. They will not receive the care they deserve. read more

Terrible front desk service. Called to schedule an appointment for my child, and they left me on hold for 14 minutes. Called back and receptionist "MARIA" asked if I could be placed on hold, without me given the chance to say anything she puts me on hold. I called earlier morning and asked for an appointment, they said they had some open but when I dealt with "Maria" she already had an attitude. I asked, if it's customary to put people on hold over ten minutes? She ignored my question and refused to give me an appointment. This is common office practice for this establishment. This office thinks they could mistreat people and be disrespectful to them because of the little scheduling power they have. It's like going to a doctors office in the 1980's. Shitty people, bad front desk service, lazy doctors and staff. It's more like a social club there. Furthermore, I've been going their for couple years just because of the short drive, but this did it after so many times being mistreated there. It's not worth it! The leadership is really bad; it's the reflection of the doctors and management, because not only do they degrade you, They have a superiority complex. Ive seen the difference and unprofessionalism towards paying customers. If waiting on the phone is big for you, wait till you go to the office. They'll place u in a room, and make you wait longer, even though they have three to two clients in the office. They are very inconsiderate of people time. Please don't take your kids to this establishment, do them the favor and take them somewhere clean and with nice people. Somewhere, where they'll be treated like a human being not like a workers comp claim case trying to get your meds and you deal with shitty service. This is solely based on my experience with this establishment. read more

This place is close so it's super convenient, but the wait times here are ridiculous. Staff is super friendly and the doctors are really knowledgable, but I shouldn't have to wait an hour after my appointment time to see someone. Ok, seriously rudest staff I have ever dealt with! Doctor straight up told me to be quiet because he wanted to ask my 3 year old about her fever. Go for it buddy, can't wait for this answer. Oh, she said she's had a fever for months, no wonder she hasn't died yet. What, she doesn't know what her temperature was, that's crazy! Most three year olds are doctors by now right. Surprised I didn't ask her to just diagnose herself. read more

Turlock Pediatric Medical Group - Front desk - Doctors Near Me - Turlock, California

There is no option to give a 0 star I unfortunately had to give 1. This is the WORST place to take your child. My daughter threw up over 20 days in a row constantly Dr. Rafael Li Jiménez WOULD not do an allergy test on my daughter, I seriously took her in every other day for about a month in and out of the ER as well. They take FOREVER to call you back to the room and he takes forever to get in the room and is only in the room for 3 minutes literally. I took a note pad and pen because I had written concerns I had for my now 18 month old daughter while she was at her 18 month physical. 1. Her allergy test that he refused to do 2. She has her feet inward and trips and falls ALL day over her feet he WOULD NOT refer me to an ortho because "that is normal" 3. Her vision, he said "she doesn't need it" IM SORRY BUT I AM HER MOTHER, I am with her everyday and I see things that are not normal in a child. Throwing up 4-6 times a week is NOT normal, tripping and falling over her feet is NOT NORMAL. I will not ever take my daughter back to this place. Now the receptionist is the sweetest ever unfortunately the girls who call you back and take you in the room are rude as hell!!!! DO NOT WAIST YOUR TIME HERE HE DOES NOT CARE ABOUT THE CHILDREN. Find another place to take your kids!!!!!!! read more

If I could rate 0 stars I would! Took my son to see the pediatrician yesterday. The staff was rude and ignored me as I was standing at the desk to check in for almost 5 minutes while the spoke amongst themselves. They didn't even acknowledge my presence. Once we got back into the exam area, staff used undisinfected tools on my son, and although they wore a mask and face shield they did NOT wear gloves. The pediatrician was touching my sons face and examining his nose, ears, and mouth without gloves. He also never washed his hands, not when he walked in or before he left. I have been coming here for over a decade and now know I will be looking for another pediatric group for my children. read more

Waiting for over an hour to see a Dr with a scheduled appointment. Just a terrible experience. Will look into going somewhere else.

They can't do simple tasks such as faxing or answering phones. They never called back after I left a voicemail. Those things are the simplest and easiest things to do and sometimes important especially in the medical field. read more

We had not yet found a pediatrician for our daughter since moving to Turlock. When she got injured at school, we called their office on a whim, and got an appointment that same day. I am so glad we found this place! The staff and doctor were amazing. We did have to wait a while before being seen, but that is usually expected in a medical office. Our daughter received excellent care, and that is what matters. The doctor has been in practice for 40 years and knows what he's doing. If you are looking for someone you can trust, I highly recommend Dr. Goel at Turlock Pediatrics. read more

This was the worst pediatric office I have ever seen. I should have turned around the minute I walked in. No toys for the kids, just a T.V. above reception. No one greeted us when we walked in. The environment is very cold. The examination room is sad... Handles missing from cabinets. Nothing fun or friendly about the room. Nurses are quick but kinda friendly. The doctor we saw was horrible. She just said the same lines that she probably says to every family. Didn't get to know my son and his needs. Very generic visit. Bottom line we will not be back. Find a better place for the care of your kids. read more

I've taken my daughter here three times, each time she has seen 3 different doctors. Each pediatrician was rough and spoke to me in a patronizing manner. Please parents do your research and find a doctor that truly cares about your little ones health. read more

I had my daughter at EMC and this office is right down the street. Dr. Isho came to see my baby at the hospital a few times and was very friendly and gentle with my daughter. At the clinic, the office staff is very friendly and always treat my husband and I with great professionalism and always make us feel at ease. Being new parents we always have a variety of questions and the doctor is always good about giving us the answers we need. read more

Waiting for more than one hour with a schedule appointment, this is ridiculous. Too many doctors here, even though your scheduled appointment is with the best experienced doctor, but someone else shows up. What's going on at this office. As a new patient we were not happy at all. read more

Okay so the waiting room is empty just a tv above. The rooms themselves are disheveled to say the least. I love the staff love our doctor but u have to find the one u like... Dr.baes is amazing! Dr. Baluyot is kind and good with kids that are nervous. I dont care much for Dr. Goehl he is too serious and my kids are both scared of him so we dont see him routinely however i will say when i need a second opinion or consult about surgery he is the one we go to. The staff up front are kind but the nurses in the brown building are so awesome we love going there. The yellow building gets packed and crowded. Referals are quickly done and the after hours phone service is very professional and they call back quickly. read more

Not happy with our experience here. I was on hold for over 15 mins both times I made appointments. Waited for over an hour for both appointments. Even though the waiting room was empty. The Dr didn't seem to know how to treat my 6 month old daughter's condition. He ended up prescribing her 6 different daily medications. Which weren't helping. I felt uneasy about the experience. I ended taking her to urgent care for a second opinion. The urgent care dr prescribed her an antibiotic (only) her condition drastically improved over night. read more

So unhappy with this office. You never see the same doctor. They never even bothered to look over my son's chart before entering the room during a visit, and often referred to him as a she, or got his name wrong. There were a couple of times he needed to be referred to specialists for different things and they never processed the referrals without me having to call them and remind them and make sure they were doing it. When results from the specialists were sent back to the doctor's office, no one ever called to follow up. I would call, the secretaries would say they would leave a message for the doctor and they'd call me the next day. No one ever called. The last straw was the last time results from a specialist were sent to the office. I waited a few days (gave them a chance to contact me), when no one called, I called. The secretary told me someone would call me the next day. A week went by. No one called. I'm not going to sit around and wait, or spend my lunch breaks harassing secretaries just to get my son's doctor to read test results and give medical advice. I realize I can't expect the pediatrician to care for my child like I do, but I do expect them to get to know my child well enough to evaluate their health and growth. I also expect them to follow up timely with results from tests they ordered or results from specialists visits they referred me to. I can't believe I stayed with this office for nearly two years (birth until almost his second birthday). If I could give it zero stars I would. I have only been with a new pediatrician for a short time, but already the difference is night and day, especially when it comes to response time to my questions and inquiries and referrals. read more

Something is going on with the phone I call the number for you and get the Turlock Salvation Army. You may want to check that.

I took my child for a well check up here. Like others have said in their reviews I should have turned around and walked out of the office. I had a feeling judging by how the phone call to set up the appointment went that I was in for a rough time. I had to tell the girl around 5 times my kid's name and birthday. Not to mention that when they called to confirm they gave the wrong name on the phone. I would have brush over all of this, if the doctor was great, but sadly that was not the case. It was the worst doctor visit we have ever had. Too bad this place would have been convenient but it just not worth it. Looks like we are going to Modesto for appointments. read more

I have been a patient since I was a child. Now my child is a patient here. Great customer service every time. All my questions are answered in great detail by the doctors! Very wonderful team of medical assistants as well, also very caring! read more

I have been taking my daughter here for 3 years. If it weren't for Dr. Baes we would be going somewhere else. He is great and to the point, does very well with my daughter. However, his office staff has the worst customer service skills. Whether it's on the phone or in person they lack friendliness. It's a huge disappointment. read more