Scuffed the wheel on brand new truck when it slid into a metal storm drain grate and curb this past…read morewinter after the ice storm. It was purely cosmetic and quite obvious. I was actually expecting a reasonably decent job as several folks told me that it was large enough and across enough different textures that it would never look new again. I am telling y'all that this team completely and totally exceeded my expectations. It took several moments of very close inspection, and I had to put my glasses on, and I still had a difficult time identifying what was worked on. These guys are AMAZING! Additionally, it was done in less than two hours from the time I arrived. I hope I do not need them again but if I do, there is no doubt who will get the business. Thanks guys!!

High quality and excellent work. Wheels are like new now. Excellent overall service and highly…read morerecommend.

Yesterday morning I purchased for used tired from rockside. By yesterday evening I had a flat…read more I went back this morning (had to call AAA yesterday because I was stranded at work due to the flat) and they patched the hole. I left, and noted they did not recalibrate the TPS. Did that and decided to check the tire pressure myself. All four of them were at different pressures, two of which were 20psi OVER where it should be. At this point I'm pressed. We paid $185 for a tire that had a hole and needed patching. I had to call AAA, and I missed half a day of work. We go back. We're like hey, clearly whoever put these on doesn't know wtf they're doing b/c we had a hole and they're all at different pressures and they're over pressure. This sucks, we don't want your shoddy tires we want our money back. They did absolutely jack all to make it right. I drove to my mechanic to make sure the tires were now safe to drive on. They fixed the tire pressure in them, and my mechanic said that I won't die, but the tires they sold me have tread on them so bad they would NOT pass state inspection. $185 and if I had to get an inspection tomorrow I wouldn't pass? Are you for real right now? This is unreal and not right. Integrity is dead in the modern age.

Went today to get a tire I bought elsewhere mounted. I speak Spanish but most other Spanish…read morespeakers assume I do not. Attendant came up to me and asked what I needed. I told him and he went to ask the manager what he should charge. This all happened next to me and the manager said to try to get me to pay more than normal. When the attendant told me the price, I asked if they could do better. They lowered the price by 25%. During the mounting I heard the mechanic call me an expletive for asking for a discount. At this point I made it clear that I spoke Spanish and he should not be treating his customers this way. When I went to pay I had a long conversation with the store manager and he refused to take any responsibility, calling it a misunderstanding. Buyer beware, I will never return and will let everyone I know not to go there.

Came in after a brake fluid light popped up. Helped ensure fluid levels were good and cleared the…read morelight for me. Friendly staff, ty.

So happy to have found Mike & Tilden Car Care. They've done routine maintenance on both of our…read morefamily's cars, each time we make an appointment and the car is taken to the back immediately, work is finished right when they say it will be, and their prices are very fair. Also, they never recommend unneeded or unnecessary service. Also, a big plus is that they're right next to Ironworks, so I can drop off my car and walk over for lunch while they're working on the car. Great service, fair prices, nice people. What more could you ask for?

They told me 30 bucks and 30 min to plug my tire. An hour and a half later they finally finish and…read moretell me they plugged two tires since there was another I wasn't aware of. Didn't bother to show me or tell me anything before hand. Just wish the communication and transparency was better. With how many other tire shops there are around here there's likely a better option imo.

They always make sure my car is taken care of and never try to convince me to buy stuff I don't…read moreneed! A true treasure and always the first one to look after my car needs. I've been a customer for 15+ years

I bought my car in already knowing the issue but another diagnostic was what I was expecting. Great…read morejob on the diagnostic and great job on the repairs. Their parts are covered under warranty. A bit pricey but definitely worth every penny

Quality work. Completed on time. Gave videos of the repair. Kept me informed of the progress.read more

Hands down, the best. I can't believe that there are not swarms of people posting reviews on here…read more King's seems to have a long history in Raleigh. Every time I mention it, people say, "Duh. You didn't know about King's? My father sent me, and his father before him." Service is fast, friendly, and honest. We love King's and will never go anywhere else.

Regular oil change, etc., and inspection. Done quickly and professionally as always. Love these…read moreguys!

I don't think they are actively trying to defraud customers, but I also don't think they are…read moretop-notch on technical competence. Further, their prices are wildly inflated. We experienced an engine malfunction with my daughter's car, which sounded like a misfire. I checked reviews for nearby garages, and Village Motor Works seemed to be pretty good, so my daughter took it here. They diagnosed the primary issue as a stretched and jumped timing chain, with secondary impacts to the coils and plugs. I dealt with two service advisors--one was nice and helpful, but the other was rather rude and dismissive. Unfortunately, my primary service advisor was the rude one. Maybe he was having a bad day, or maybe he had a lot going on. I don't know, but I called up to discuss the diagnosis, and he was extremely dismissive. I tried to get him to walk me through how they arrived at their verdict, and he just repeatedly stated with absolute certainty that it was a timing chain issue. He quoted me $3,679 to replace the timing chain (typical is around $2,400-$2,800) plus $2,400 for plugs and coils (should be no more than about $1,200-$1,700). Given the misfires, I completely understand the rationale for replacing the plugs, but one could argue replacement of any/all coils is unnecessary. I tried to talk through some ways to get the job pared back, but he was unyielding. $6,000+ or get your car off my lot. So I did. I had it towed elsewhere, and the second garage correctly diagnosed the problem as a misfire caused by a single failed coil. I was back on the road for a little over $1,300, and that included a second diagnostic fee and a tow. In summary, I do not think they dreamed up the timing issue to extort money out of me (which is why I am not leaving a one-star rating), but I do think their tech misdiagnosed the core issue. I could even live with that, but then they were rude to boot. Two stars.

People should know the real issue here isn't the front desk staff or the mechanics it's the owner,…read moreMark M. The employees are treated with disrespect, spoken to unprofessionally, and are exposed to a toxic work environment. There are also concerns from workers about not being properly paid for and since he is the sole owner, he think he can cut your pay without a valid reason other than a pathetic one. The lack of professionalism and respect seems to affect both staff and customers alike. Check reviews yourself. In times like these, people deserve to be treated fairly and with dignity. If you choose to support this business, you're supporting a flawed system and be aware that the environment here does not appear to have the employees or customers' best interests in mind, only profit.

We have been bringing all our cars to Duty Tire on Atlantic Avenue in Raleigh for years and trust…read morethem completely. They perform exceptional work and provide very fair pricing. When dealing with Chris, you feel like he is treating you like family. We've brought him very complex problems, and they have a great method to diagnose the issues systematically. I have never felt overcharged. I highly recommend them for all your automotive needs, not just tires.

They got me in right away to fix a flat tire with a hole. As a woman I often get treated like an…read moreidiot when it comes to my car. Not so at Duty Tire. The guys were super professional. I'll be back.