I bought my car in already knowing the issue but another diagnostic was what I was expecting. Great…read morejob on the diagnostic and great job on the repairs. Their parts are covered under warranty. A bit pricey but definitely worth every penny

Quality work. Completed on time. Gave videos of the repair. Kept me informed of the progress.read more

Murray's has been my go to for almost 20 years now. Gary and his team are dependable, reasonably…read morepriced, and a great family run business. This latest service was for new tires and wheels on my son's truck and they worked through all the details with him. He is very happy!

They are a life saver! I been meaning to right a review about this business they helped me out with…read moremy Toyota avalon when my tire rod broke all of a sudden riding down I 40. I didn't have all the funds at the time to take care of the service, but because I use to previously come to for service consistently...they gave me a discount and I was able to get my vehicle repaired with the cash I had on me I am still thankful til this day..you deserve more than 5 stars!

We had a great experience with Charles and his Alloy Wheel business. A wheel bent and we went to…read morediscount tire with the donut to get help. The option was to buy a new SUV wheel and rim for $500 or fix the wheel for a little over $100. Charles met us onsite at Discount Tire and fixed the wheel. He was prompt, courteous and professional. We then learned we still needed a new tire due to the damage and the shop helped us out with a great deal. I have always relied on Discount Tire for tire and wheel needs and will continue to do do. Thank you, Charles, for fixing the wheel and getting us back on the road again safely.

Had the Cary, NC company come out to my home for a wheel repair on 4/16/2024, my wife thought it…read morewas weird that the man left without notice and letting her inspect the repair or let her know he was leaving. After leaving my home for work 4/17/2024 I noticed the wheel was missing a lug and after investigating I noticed that the wheel stud was snapped off. I immediately called Gerber collision who had this company sub-contracted for the repair and explained the situation and they contacted the wheel company. While awaiting a response, I went through my camera footage and found the video of the repair guy working on the wheel. The owner of the wheel company then called me before I was able to evaluate the footage but I let him know they were the last to touch the wheel and I had camera footage I would be looking through. The owner did not seem concerned and backed up his guy's statements that he didn't break anything and told me I needed to call Gerber collision back. After reviewing video footage, I have the moment the tech over torqued the lug and snapped the wheel stud. He then pulled the lug out and just sat it freely back into place to make it look repaired. He then sounded like he was on the phone talking to someone, packed his tools up and left without talking to my wife or letting us know he damaged the wheel. I would not recommend this company, they are liars and after sending a text with video proof to the owner he has yet to respond. There is no integrity or honesty with their work. It's safe to say that they feel they can con someone if the opportunity is there, they will take it. He had no problem assuming we would not think he damaged it and we would be liable for repairs. Luckily I have the video footage to back up the damage claims and Gerber is taking care of this companies damage.

I don't think they are actively trying to defraud customers, but I also don't think they are…read moretop-notch on technical competence. Further, their prices are wildly inflated. We experienced an engine malfunction with my daughter's car, which sounded like a misfire. I checked reviews for nearby garages, and Village Motor Works seemed to be pretty good, so my daughter took it here. They diagnosed the primary issue as a stretched and jumped timing chain, with secondary impacts to the coils and plugs. I dealt with two service advisors--one was nice and helpful, but the other was rather rude and dismissive. Unfortunately, my primary service advisor was the rude one. Maybe he was having a bad day, or maybe he had a lot going on. I don't know, but I called up to discuss the diagnosis, and he was extremely dismissive. I tried to get him to walk me through how they arrived at their verdict, and he just repeatedly stated with absolute certainty that it was a timing chain issue. He quoted me $3,679 to replace the timing chain (typical is around $2,400-$2,800) plus $2,400 for plugs and coils (should be no more than about $1,200-$1,700). Given the misfires, I completely understand the rationale for replacing the plugs, but one could argue replacement of any/all coils is unnecessary. I tried to talk through some ways to get the job pared back, but he was unyielding. $6,000+ or get your car off my lot. So I did. I had it towed elsewhere, and the second garage correctly diagnosed the problem as a misfire caused by a single failed coil. I was back on the road for a little over $1,300, and that included a second diagnostic fee and a tow. In summary, I do not think they dreamed up the timing issue to extort money out of me (which is why I am not leaving a one-star rating), but I do think their tech misdiagnosed the core issue. I could even live with that, but then they were rude to boot. Two stars.

People should know the real issue here isn't the front desk staff or the mechanics it's the owner,…read moreMark M. The employees are treated with disrespect, spoken to unprofessionally, and are exposed to a toxic work environment. There are also concerns from workers about not being properly paid for and since he is the sole owner, he think he can cut your pay without a valid reason other than a pathetic one. The lack of professionalism and respect seems to affect both staff and customers alike. Check reviews yourself. In times like these, people deserve to be treated fairly and with dignity. If you choose to support this business, you're supporting a flawed system and be aware that the environment here does not appear to have the employees or customers' best interests in mind, only profit.

These guys were great. I got a new tire through Discount Tire who referred me to them. I went in…read morefor an alignment after getting the tire put on. Bryan, and I believe Chris (who checked my car out) checked my suspension and steering before doing the alignment and explained how that would affect my car down the line. They found another one of my tires also had a worn belt and recommended replacing them. After checking out their website and talking with them, these guys seem like honest, reliable and very knowledgeable mechanics. Some of the other reviews I saw seemed to be upset about their experiences but I found them to be very good and finding the root cause of my car's problems and recommending the right fix so that it would drive safely and reliably for a long time. Give these guys a look if you're with looking for for an alignment or other work in the area. Ask them questions about what they find and I'll bet you'll get a detailed and thorough explanation. Thanks Bryan!

Personable, reliable, fair and mom and pop. Reminds me of better days in customer service and…read morelocal business conviviality.

The Best in North Carolina! arrived a little early and tech…read morewas already outside waiting for me! Entire staff was knowledgeable and kept me informed Total wait time less than 15 minutes for 4 new tires( helps to order online) what a highly motivated group of individuals! Thanks Again

Purchased a set of 4 new tires here last year for a fraction of the cost at my dealership. They…read moreonly had 3 of the ones I wanted, but upgraded me to a much nicer set for the same price. Came back with a flat and they repaired it in under an hour at no charge. Everyone here is friendly and they are very well-staffed. Also, the text updates about the service are great. Highly recommend and will be back when my tires need replacing!

I went to Chapel Hill Tire because my car was leaking transmission fluid. I walked into a clean and…read moreshiny location, which turned out to be the first red flag. instead of looking at just the transmission, they charged me for a "full diagnostic," and then told me that the simple leak fix was going to run an exorbitantly high fee. I went to the another shop, one recommended to me for their integrity, who stated they would look for free and fix whatever they found. Turns out, there was no leak in the first place, and that the dripping had other explanations not requiring any expensive intervention. Chapel Hill Tire has lost my trust. Do not give these fearmongerers and scammers your business. Their shiny new interior is paid for by your dollars, once they scare you into paying for things you don't need. If anything, get a second opinion and a quote from another place.

I wouldn't go to this location. They overcharged me for a tire replacement and alignment. I never…read morereceived the receipt breakdown for the services rendered so I can't even really dispute. Incredibly dishonest service.