Everything went better than I planned.. The dealer had told…read moreme that I had to get brake pads changed.. when I went to chapel hill tire, they told me that I had some more time before I could change brake pads and saved me money. The quote they gave would be honored at their other locations as well.. That was really great of them. I will definitely go here again

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

Travis and Carter(?) Both were super kind, able to get me in asap for a state inspection and very…read morequickly the mechanic found a massive leak from my coolant tank. I mean it was empty of coolant when I came in and was completely busted up. Of course they added some stuff that was not as necessary to the list of things needing to be fixed but were honest about what could wait considering I'm on a strict budget and need to save for bigger jobs. General inspection is $30 but that's average for the area of NE Raleigh (I called a few places but decided on this place because when Travis answered the phone he was easy to hear and very polite) Id be back for future help with my car but hoping it isn't any time soon I did wait a fair while but I assume the coolant tank was what made the wait longer that the expected 40m at first

Great, great great body work Keep me up-to-date with the service. Everything was communicated on my…read moreneeds to be taken place. Recommend going back and satisfied customer.

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

Personable, reliable, fair and mom and pop. Reminds me of better days in customer service and…read morelocal business conviviality.

Our daughter just moved to Raleigh and had serious brake issues. After calling several shops, we…read morefound Brown's -- and we're so glad we did! Brian and Scott were kind, honest, and made sure her car was repaired the same day. They even called before starting the work to confirm pricing. As parents, that peace of mind means everything. We'll never take her car anywhere else!

Creech has been doing work on our vehicles for many years. The latest work on our Dodge Ram and…read moreTesla was excellent. We got them back on the road and they are running great! As always, work done professionally, quick turnaround and reasonable pricing. We will be back when we need your service. Thank you!

The service at Creech was excellent as always. They are timely, efficient, and professional. Also,…read morethey never try to up sell you. They give you the facts about the prices and products of each repair in advance so you can make the best decision for your vehicule and budget. They're awesome!

Most convient oil change EVER! I paid $100 for a full synthetic oil change which is slightly…read morecheaper than shops in the area. The best part was he came to my work and was done in 30 minutes. Highly recommend!

Immediate response and fast repair/replacement of door hinge. Price was reasonable. I did,…read morehowever, supply the new part myself. I would use them again for repair work. Everything now working as it should.

I would not recommend this mechanic company to anyone. I trusted Josh and Justin to install a new…read morerear end and driveshaft in my truck, and they assured me everything would be done right and I'd be "ready to ride." That couldn't be further from the truth. They called me around 2 AM saying the job was complete and asked me to send the remaining balance. Just minutes later, my driver reported that the truck was shaking extremely bad. When I called them back, they told my driver to meet them about 10 miles away--only to then say there was nothing they could do. Since then, I have been calling them all morning with no answer. On top of that, my toolbox was stolen off my truck while it was in their possession. This entire experience has been unprofessional, dishonest, and unacceptable. I paid $4,000 for work that was clearly not done correctly, and now I'm left dealing with additional damage and missing property. If they do not communicate with me ASAP, I will be filing a civil suit and taking this matter to court. Do yourself a favor and take your business elsewhere.

Justin responded to my request within 10-15 minutes and from that point forward, went above and…read morebeyond in every way. My daughters car wasnt running well and she took it to a local shop. We got the estimate and it was ridiculous. I know how to work on cars for the most part, but since Im in Maryland I was kind of stuck either paying the ridiculous prices or going to fix it myself 6 hours away. Justin agreed to do the work for an extremely reasonable and fair price, and did it the same day. I ordered the part from the local auto store and he picked it up and put it in withing an hour or so. He sent me videos of what he was doing as well as constant updates along the way. There is NO REASON to find anyone else to work on this car for me anymore, as I know he knows what hes doing and is reliable and reasonably priced. Very Satisfied

Best shop in town. I…read morefirst came to Village Motor Works when it was still spelled motorwerks and owned by Bill and Pam. Back then I had a VW, and they treated me well. So when I returned in July '17, I was surprised to find the place had changed hands and undergone one heck of a facelift. Since July I've had the pleasure of dealing with Bryan and Elizabeth several times because I've recently purchased two new-to-me vehicles that have needed some work. Bryan is the best kind of mechanic. He not only knows his stuff, he'll show you what's wrong, and explains how he plans to fix the problem before diving in. I've received nothing but exceptional customer service from him and Elizabeth each and every time I've passed through their door. It's always nice to find a great mechanic, and if you're looking for someone who exemplifies honesty while offering great service for a reasonable cost, you've found your shop. I won't be taking my vehicles anywhere else so long as they're in business.

Ended up switching shops because of an oil change gone wrong resulting in oil leaking all over my…read moredriveway. Other than that our experience has been fine over the years, and the location is really convenient, but when we switched to an alternative fuel vehicle I decided it was time for a new service location.