This store is my must stop by once a week store. The selection of clothes is huge, they carry home decor and beautiful furniture. The staff seems to really enjoy their job and are very helpful. They even helped carry out two large pictures i purchased. You know you are welcome when the greet you by name when you walk in. Recommend you stop in and check them out. read more

Fist time I started consigning I started there. I was treated very rudely and didn't know how the process went and wasn't helped with how things worked. I thought I would let the first visit of rudeness slide but after that I kept going in to consign more of my brand name clothing and they didn't take anything, and was still treated very rudely by the same person. I usually am not a mean or angry customer and I don't tell people how to do their jobs because I know what its like to work in retail but this woman just always has a bad attitude and doesn't treat her customers nicely. And because of that horrible customer service that I continually receive, I am never going back to shop or consign again ! read more

This if my favorite Turn Style location (and one of my favorite stores!) I try to stop in every couple of weeks to check out the new merchandise and I am almost always guaranteed to walk out with something I end up loving. I've been stopping at some of the other locations as I've been out and about, but the Woodbury location is still my favorite because of the super sweet ladies that work there. They are so nice to me even though most of the time I try on a bunch of things and only end up buying one or two. Keep up the good work Woodbury Turn Style! read more

My first (and last) experience in Woodbury was not very good. The only greeting I received at the door as I said "Hi" first was "put your stuff over there". The clerk proceeded to ask my name and after I told her I said I had not been there before. She said, "well the store just opened and I haven't even had time to get the music on, look around for 10 minutes." When I came back to the desk a portion of the clothes were already off the hangers and in another area. I asked what was going on and she looked at me like I was stupid. I was under the impression I would be receiving a check for the items left. I was informed they changed their policy a week ago and no longer take in items for cash, only consignment. That is not what is on the website. She seemed irritated when I asked for them back. She pulled them off their hangers and hung them over a bar - did not offer to put them back in the same condition I brought them in. I had read the website and followed what they asked (clean and pressed on hangers), the clerk did not treat the items in the same manner. She did not even say anything else - maybe I expected her to apologize and bid me goodbye - said nothing as I packed up and left. read more

So long story short...I may come off as someone bitchy but this is my honest opinion and my own personal REAL experience. I've had this happen a few times and decided to push the first few times under the matte because they weren't too alarming and I liked the store and their selection. The third time, it hit me, and I made a mental note to never step foot in that specific store again. So, one day I decided to stop by and check out what they have in store and as I walk in, I smile and attempt to say "hi" but there wasn't any sort of welcome in the air and no greeting. Instead they just stare me down. I was like oh okay, whatever and I just walked on merrily to look at the jeans. As I'm browsing, this short haired lady who works there walks by and pretends as if she's "cleaning" the racks. This went on for about 10/15 min. I didn't think much of it until later. Then I realized she was making sure I wasn't going to steal anything...in my mind I was like wtf? She didn't even ask if I needed help or if I was finding everything okay. Then I went to try on clothes and as I got done nothing worked out and I put everything back nicely for them to put back. Then I went to look at furniture and I could see and feel the damn employees staring me down. Ridiculous. That raised a red flag and then...this fucking happened...I head to where the dresses are and then I see the same short haired lady walk my way and I smile and say hi and then she just gives me the bitchiest look/ glare anyone has ever given me. I don't ever get glares like that. Then I say out loud, "horrible customer service" and I storm right out the door. I don't care what anyone thinks and this shit happened. They have such poor customer service. I've observed them and they are only friendly to people they know or just to certain people. I don't want to insinuate that their racist, by maybe? Whatever. Fuck this store. read more

You may find some good bargains at Turn Style in Woodbury but I would think hard before you choose to leave any of your stuff there. I brought in a stack (most of which was taken), signed an agreement and took home a list. When I called to check if things were sold I was told that I could come in at any time and pick up the check and take things that were not sold. The same rude woman (middle age short cropped brown hair with no smile) was there when I stopped in to collect my things as when I dropped them off. Just a snip--absolutely no customer service qualifications. Now I don't expect a grand welcome but a welcome greeting along with some acknowledgement of your presence is nice for everyone. It makes a difference! I was presented with a check and told to go search for my remaining items among thousands. I was to find them according to type, size and color. When I went through the entire stock of dresses the one I was looking for was no where to be found. it was a never worn Ralph Lauren sun dress with straps (pretty easy to spot.) When I mentioned I couldn't find the dress I was sharply told in the most condescending way "We don't help people find their stuff--it's in the contract." I suggested that maybe it was sold and not recorded to which I received a dirty look instead of some suggestion of help. This person was not busy. There was also a brand new men's shirt from Nordstroms that I couldn't find. Also, one pair of capris was missing for which I was told they must have found a button missing and later donated the item. Hmmmmm. End of story--you are treated like C_ _ _ when you go to pick up your stuff and don't expect to find everything. I was reminded that all consignment stores are the same. I don't think so. Check out Fashion Avenue at 50th and France and you will find a whole different experience. The clothes are great to buy (all high end) and when you pick up your belongings if not sold they are gathered and ready on hangers when you arrive. You do need to call ahead so there is no wait. So beware if you are trying to sell your things. You could easliy end up frustrated. Let's face it! We are not trying to get rich quick doing this. It is the fun of it right? When poor customer service spoils the fun we don't return and let everyone know about it too. read more

I am a regular customer at this location but am always disappointed by the sales staffs lack of enthusiam and helpfulness to the customers that come in to the store. On October 21, 2013, after work, I purchased close to $200.00 worth of clothing and never was asked if I needed assistance with the bundles of clothing I was selecting to try on. When I asked the store manager if I could place the items in a trying room she just told me to go ahead and do that. I found some of the items had wear and asked if she would take a lesser amount and she refused to without even coming to the counter and disgussing with me. It makes me feel like I am more of a bother than a customer. I work at a large company in the area and often tell coworkers about the bargains I find at this location but those that have stopped and shopped the store tell me the same thing. They do not feel welcome in the store and say that the staff is less than friendly or helpful. read more