Fiderio & Sons is a super, dependable family owned business. I would be extremely likely to…read morerecommend their services. My project was to replace siding & deck boards on my home. Scott, the remodeling specialist, was my first point of contact. From the moment I met him, I knew I could rely on his calm, reassuring manner. He diligently attended to details and earned my trust and respect through his consistent professionalism in all our interactions. The team did a great job and were quick and efficient. They showed up on time, worked hard, cleaned up and completed the project quickly as scheduled. From the office staff such as Marie and Margaretanne, Paul, Scott, and I wish I could remember, the "guys" names, I could honestly say they are all aboard and united in working together as a team to provide a valuable service to their customers, no matter how large or small the job.

Highly recommend. The Fiderio team did a stellar job renovating our bathroom. Helpful design…read moreadvice, high quality workmanship and materials, friendly and professional staff who left the work area neat and tidy each day. Project completed early. A friend recommended them saying we wouldn't regret the decision and she was right.

Hired AWS for window replacement. Out of the three companies we considered, they were the most…read moreprofessional. Not the cheapest nor the most expensive, but the only company to provide an in-home demo of the actual windows we were purchasing. With such a big home improvement project, you want to feel confident that you made the right choice. Shortly after signing the paperwork, they sent someone out to measure. Then we waited quite a while for the job to be scheduled. Unfortunately, installation occurred during a weeklong heat wave. Yet the guys rarely complained, and spent four full days installing our windows. If I have any complaints, it's about their after sale customer service. The day our installation wrapped up, I noticed a slash in one of the screens, and was assured they'd order a replacement and have it sent to us. Three months later we still had no screen, so my husband and I started calling. Every call was treated as a brand new sales call and no one seemed to know anything about our replacement screen. Finally, someone came out and made us a new screen onsite. However, he re-screened it too tightly, and the frame warped. More phone calls and more confusion on their part made us feel like we were in the twilight zone. Ultimately, we took the frame to their office and they fixed it there, which was an additional inconvenience. Other than these few snafus, we're happy with the work.

A wall AC unit had to be pulled with reframing needed. I could not be more pleased with Mario's…read morework. We had 22 windows replaced and from sales through installation I am very satisfied.

Window Danny (Finestra) has the largest inventory of windows I have ever seen. The windowa are…read moregreat quality with reasonable pricing. Employees Winter and Zach are very professional, knowledgeable and honest throughout the entire purchase process. I purchased five quality made windows for a great price with no hassle or gimmicks. Ordered them on Friday, drove from NY and picked up same day. Everything was done on site. I highly recommend Window Danny/Finestra to everyone. You will not be disappointed. Winter, Zach and the young employee (sorry, didn't get your name) but you live go carts are all an asset to the company. Thank you all.

Just had Finestra install 14 windows and a slider to my deck. The process from start to finish was…read moretop notch. Danny, the owner came out and took measurements. Louis provided the estimate and set up the install. Howie, Jason, and Nico arrived on time and completed the install in 1 1/2 days. They were meticulous, detailed, and respectful to clean up all the debris inside and out. There are a lot of big window companies out there. Most are ridiculously expensive. Finestra is a local small buisiness with quality products, excellent service, at a very reasonable price. Make your replacement window service search easy and just go with Finestra Windows!

Andersen Window PAIN…read more Imagine a 12" x 12" pane of glass being heated with a high-powered sun lamp on one side. On the same side, a thermometer gun points at the glass, showing the temperature rapidly increasing. Then, the thermometer is switched to the opposing side, showing a rapidly decreasing temperature. It would seem that the glass effectively blocks the heat? Such was the sales pitch by Renewal by Andersen. Convincing as it was, the thought of getting swindled by Renewal by Andersen in Cromwell was the furthest from my mind when we agreed to have our Bay window and the adjacent dining room window replaced by them, despite the $10K plus cost for both windows installations. Although the $10K price tag was prohibitive, the idea that it would generate savings over the years by decreasing our heating and air-conditioning expenses was appealing. And so, influenced by the persuasive demonstration their salespeople had earlier made, we proceeded. You get what you pay for. Isn't that how the adage goes? And yet we didn't get what we paid for. On the day of the appointed installation, the crew supervisor knocked on our door to inform us that a terrible mistake had been made: the delivered windows were the wrong dimensions and consequently would not fit, necessitating a new order to the factory that would delay the installation for a couple more weeks. Where the error occurred, in the measuring process or at the factory, they wouldn't say, except that back in Aug 3, 2017 at 12:36 PM, I received the email below, "Thank you so much for choosing Renewal by Andersen as your partner in this project of replacing your windows/doors. We are committed to doing an extraordinary job for you. This email is confirmation of your appointment with our construction manager SW CT- Dennis Edgeworth for a Pre Install Inspection of your windows on Tuesday, 8/8/2017 at 3:00 PM. We look forward to seeing you then". Best regards, Stephanie Secino Director of Operations Did Dennis Edgeworth, the construction manager incorrectly measured the windows? On the day of the second installation attempt, I observed the crew reusing the old insulation materials on the "new" bay window which made me wonder. IS the so-called "new" bay window they installed not really new but is a reject, which Andersen is trying to get rid of, stealthily? Later that same day, my wife and I were once again subjected to another disappointing incident when one of the crew members knocked on our door that early morning asking if he could use our bathroom explaining with a sense of urgency. We never anticipated that, but it led us to wonder if the company standards Andersen Windows purportedly embrace are mere marketing hypes comparable to a magician's 3 card trick? Unsure whether it would be best to question their slipshod methods then or there, I ultimately decided that a letter to the CEO of Renewal by Andersen's parent company, Jay Lund, would be a better approach. It, disappointingly, was not. When the Fall season arrived, it became obvious to us that both windows Andersen had replaced were not effectively blocking the outside temperature from radiating inside. Unlike the sales team's demonstration, which showed a window pane demonstrating great efficiency, the cold was pouring in. Could Renewal by Andersen be that crooked? Did Jay Lund, its CEO, have any idea about the crummy work and the crummy product he was peddling? A good reputation takes a lifetime to build but a second to destroy. Surely he must know that. Seeing their television commercial this past January prompted me to renew my effort for a redress. Since that time, I have met with their representative from their Cromwell office twice and in between have received text messages from their installation department pressing me to agree to a repair, repairing what exactly and how, they were unwilling to say, despite my repeated request (3 times). Having little to no confidence in the quality of their work, it doesn't make much sense to agree to a repair job, the function and usefulness of which, the company can't even explain. It would just mean more workmen in our house, doing their "best work" in our bathroom, while doing little to improve our very expensive inferior windows. We were fooled once, and we certainly won't be fooled again, which begs the question if we were the only ones victimized by Andersen Windows company? Oni Sioson East Haven, CT. 06512

Since October 3, 2021 I have been awaiting a return phone calls after numerous phone calls to this…read morelocation and corporate in the regional office in Rhode Island. not one person except sales person has had the decency to return my phone calls not corporate not regional and even less from this facility and therefore after experiencing deplorable attention to a situation where I am purchasing or was purchasing a $15,000 door now they want to play the game I'm totally ignoring any phone calls and for any voicemails I have left with over 10 phone calls. Door was ordered June 26 and was told it would be installed within 90 days. on day 97 I called to be told and I said wife the answer was I don't know it just says we don't have it yet but the person stated they were unable to find out. I asked for a supervisor and I was told the supervisor will tell me exactly what she has just told me and they have failed to pick up the phone every single time I have called. The salesman has always reached out back to me but can only do so much. this company is unable to deliver the door the door and unable to install it and as of this point continues to provide indefinite information. Due to the deplorable customer service this entire company has provided in finding a resolution or even a proper appropriate justification for not having contacted me before I reached out to them then makes me weary of what to expect in the event of an issue with my door. I have clearly told customer service salesman corporate etc and that I do not wish to continue my relationship with this company and therefore requested the funds be returned to me immediately. I will update in further datails my continuos fiasco as it continues. They may have had good reviews before but apparently somebody has fallen off the wagon and the customer service and or product is absolutely disgusting! feel free if you have any questions But don't fall prey to the hype,!

Thank you to Joe and Ava and the crew for taking an overwhelming 30 window project and guiding me…read morethrough it in a professional manner. The end result was an excellent transformation. Thank you.

We had heard amazing things about JC Tonnotti so decided to go with them for a couple window…read morereplacements and for a bay window installation, best decision we made. They were very respectful of our home and placed drop cloths anywhere they would be working and along their walking paths. After the job was complete, they vacuumed and cleaned up any mess. We were home during the entire process and overheard the employees constantly making sure that everything was aligned perfectly. I highly recommend this company if looking for quality work and great service. The gentleman that initially came for the quote and final measurements was extremely knowledgeable and answered questions in great detail. The truck driver who delivered our windows the day before installation couldn't help but to sing their praises. Great experience beginning to end. Nothing but professionalism beginning to end....*8 months later and we do not regret our decision in choosing JC Tonnotti!

Just had 16 windows installed by this company and it was a good experience all around. Low pressure…read moresales visit, ability to structure the deal with more or less options, full cost breakdown. Installer Leon was great to work with, and he really puts effort and pride into the work he does. Solid install. Every one I spoke to during the process was professional and easy to work with. Definitely put them on your quote list if you're in the market.

I had all the windows in my house replaced. After getting different quotes from other companies…read morethis one was the best pricing and had the best reviews. They were always very responsive and accommodating with anything I needed. The install went great, and we are very happy with our new windows! Thank you Greg, Lenny, and Leon for all your help!

We had a patio door and an awning window installed in 2023. The guy that installed these did an…read moreawesome job including cleaning afterwards. So we decided to order more windows. Then in March, 2024, We had 11 windows installed. So far we are happy with the windows but not happy with how this different crew of 3, left a sloppy job. By the time they left it was dark. The next day, I noticed numerous handprints on the window panes. The worst part was finding black slightly greasy fingerprints on the outside window framing. That really took some scrubbing to get it off. They need to make a better selection in contracting these jobs out. Very disappointing on the 2nd crew.

Window World did an amazing job on our house. Our original very old windows were beyond repairing,…read moreand we had new replacements installed. The crew were ultra-professional: worked hard, stayed late, cleaned up every stage, communicated with us, all in all, a stellar job. I would hire them again any time. From the original salesperson to the scheduler to the on-site crew, the entire process was a breeze.