just want to thank Mason at the gun dept, i appreciate your professionalism and awesome customer…read moreservice. I came back to purchase a rifle because of it.

I would ALWAYS prefer to buy locally, but most of the time it makes no sense. Consider this:…read more ~~~~~ I went to Sportsmen's Warehouse in Mesa several years ago to buy an assortment of primers for testing reloads for my new 44 SPL revolver. I had to stand in line for FORTY FREAKING MINUTES while those guys at the counter jabberred and jabberred like best buddies having a beer about the merits of this weapon or that one. I have SERIOUS back issues and it was shear freaking misery for me to do this. I told the guy who finally waited on me, "Hey, man. I know you don't run this place, but my wait to buy these primers was just NOT ACCEPTABLE. Perhaps you ought to have two lines? One for lookie lous and one for people who actually want to BUY SOMETHING?" I made a point of being calm and nice, even though my back was afire. I told him politely that they would NEVER see my face again at that counter. I'd rather pay the UPS hazard fee than stand in line for 45 minutes. That's a NO BRAINER. The guys who run that place HAVE NEVER THOUGHT ABOUT THEIR CUSTOMERS' EXPERIENCES. Not. Ever. That's why they s**k.

What a great experience! The show space was small but I thought I overheard that they were doing…read morework on the space. It was explained that 90+ % of their business is online. Still there was plenty cool stuff to look at. The person who helped us was AMAZING! No pressure, was exceedingly pleasant and was attentive. Man .. he can teach classes for most of the gun shops in the Phoenix area. I might not have bought here were it not for how awesome the staff member was. Had a great selection of sharp and shiny things and there were a couple of Rings that called out to me and I may have to go revisit them. Had the coolest pens and almost made me wish I wasn't retired so I could make use of them. Just a fun shop with cool stuff and in my experience .. great staff. Thank you for a great transaction and for my nifty new toy!

Wow, just doesn't cover it. From ordering, shipping, communication, and response time. Monkey Edge…read moreis phenomenal. I don't think it will be our last time purchasing from them. Thank you for such a pleasant experience.

I love this place! I used to be an REI loyalists but lately my activities are getting much more…read moretechnical and REI doesn't seem to be able to supply all the gear I need. I came here a few days ago looking for vertical ascend gear out of caves. I was greeted by Jason and he was really helpful and knowledgeable. I needed very specific gear, and Jason was very patient with me and showed me where I could find sit harnesses, chest harness, chest ascender, hand ascende, foot loops, etc. I didn't find exactly what I needed but got a good idea on the things I need to build a personalized vertical gear set for myself. And of course, while I was looking for cave gear, I wandered around looking at all the fabulous gear they have, I was like a kid in a candy store. I could spend hours in here. I started looking at hydration packs as I need to replace mine and found a very nice military edition and will come back to purchase this soon. I also saw plenty of Petzl bags, and very tempted to purchase another. They also carry so much Petzl gear, you will be in heaven here. Also, some great hiking shoes and some sleek, but we'll performing water shoes. I then wandered into kayaks and Jason even showed me the Padillac they have! I've gotten into paddleboarding and kayaking for the summer and now want one of each! This place rents them and sells them. I then went to check out some wetsuit gear, and they have a really nice selection of wetsuits, gloves, booties, etc. I really love this place and it is definitely gonna bankrupt me, but so worth it. High quality gear, more extensive selection than REI and the staff here know what they are talking about. If you need something specialized, this is the place for you. I'll be back here soon!

The Hiking Shack had a nice assortment of hiking goods - not a ton of hiking boots/shoes options…read more However, I got two pairs of shoes and I was happy with my choices! The gentleman that helped us was, interesting... he YELLED across the store for some extra help. A little unprofessional and then when he did get to my group (there were 3 of us buying shoes) he proceeded to tell us his whole life story. I did appreciate the time he took to measure our feet and have us try out multiple sizes and styles. That being said the shoe I liked didn't come in any other colors despite the display having other color options. I would love to support this store seeing that there are lots of other larger competitors like REI. But I wish they had a few more options/colors/sizes.

Big store. Lots more dog stuff than most REIs! Appreciate that. Also love the Pride Outside merch…read more Clean bathrooms. Cute mural about if it's ok to poop outside lol. Friendly staff asked us if we needed assistance.

I just wanted to say that Ahmed at the Chandler, AZ REI provided great assistance today! I needed…read moreto purchase new shoes to accommodate a foot injury and he was patient, enthusiastic and gave great advice. I felt like I mattered as a customer and a person! His knowledge was extensive and he listened carefully to my concerns and needs and offered options that suited me. Thank you Ahmed. DRL

I absolutely LOVE LowerGear!! We were backpacking in Havasupai Falls and got the 2 person…read morebackpacking package for a 7 day rental and it was everything we needed and the price was very reasonable! The backpacking package we got came with 2 backpacks, 2 sleeping bags, 2 sleeping pads, 2 water bladders, a water filter, stove, 2 pairs of hiking poles, 2 head lamps, and a pot and it was perfect. The only additional things we got separately were backpacking chairs and a pillow but you can get those from them as well. The staff were super nice and made this whole rental process super easy with picking up and dropping off. The 2 person backpacking package is such a great deal and we truly couldn't have done it without them for our first backpacking trip. Thank you LowerGear!!

We were very pleased with our experience using LowerGear. We were staying in Scottsdale and wanted…read morea baby carrier pack to do a few local hikes in the area with our 20mon old. We rented an Osprey Poco w. sun shade for 3 days during our trip. Both pick up and drop off were super quick and efficient. The pack was in great shape and allowed us to take our son hiking in the National Park. Great options for outdoor rentals. Highly recommend!

Very strange experience trying to buy a boat. The salesman are obviously not on commission. And…read moredon't really care if a boat is sold or not. Also, if you want to pay cash, they act like it's almost a sin. Once we got past that and a week later, we had a boat that was presented to us very clean along with instructions on motor maintenance and boat maintenance.

I don't shop at Bass Pro shops often, but I do enjoy walking around them. The stores are huge and…read morethey carry lots of outdoor gear. Bass Pro and Cabela's are sporting good retailers that sell outdoor equipment for camping, hunting, fishing and other outdoor reactional activities. I am a big outdoor enthusiast and live next door to this Bass Pro Shop in Mesa. Most of my outdoor activities include camping, running, skiing and kayaking. Bass Pro Shops have been around for many years and recently acquired Cabela's. This Bass Pro Shop is called Outdoor World and has an aquarium, shooting gallery and animal displays. It adds to the fun of walking around these stores and gives you that feel that you are outside. The prices aren't anything special. But I like that you can find a lot of outdoor apparel and gear all in one stop. Bass Pro Shops supports conservation efforts throughout the U.S. The Islamorada Fish Company Restaurant that was here closed a few years ago.

Amazing customer service. Bryce was great and answered all my question. I Will be back.read more

Chad and Brody were awesome! Both went the extra mile, expedited a build on a tripod for me just to…read moreovernight so I could get it before my hunt, AND they followed up to let me know they got it shipped same day! How do you beat customer service like that?!?! And I've only ever heard great things about their products so excited to put them to work.

Awesome range bag that is truly unique! Had an exchange of…read morea bag and the owner Sandi was so quick to respond to my email and had no problem exchange my bag. Companies rarely reply same day, let alone 30 minutes after an email was sent, on a Saturday...I'm impressed! Customer service seems to be disappearing lately and awesome customer, I thought, was nonexistent. Thank you for proving me wrong.

From the owner: Gun accessories designed by a woman shooter for women shooters. Our products are all USA Made and…read moredesigned with the needs of women. Check out our NORB (No Ordinary Range Bag), a innovative range bag that is tuff as nails without looking like a range bag. Perfect for office or even as your every day carry. www.OffHandGear.com

Amazing customer service, staff is friendly and they stand by their product. Was amazed on how…read morefriendly and easy it was to exchange a product. I recommend this place to anyone looking for affordable and good quality gear. Veteran owned, so you know the gear has to live up to a standard.

You pay for what you get with this product. I had one of my bags tear and I sent it in for…read morewarranty. Until this day I haven't received a response from them.

I've been here several times for different things. I've…read moregotten things from attire, to kayaking gear, to a bike for my girl's son for Christmas. The service is almost always good and the guy that built the bike when I bought it was really cool, helpful, and informative. I can't say the prices are always great, but what place has that? I will say they always have deals and good sales and so the pricing is pretty good. They have a large selection and the place is really big so there's usually many of each item in stock. I would recommend them for, at least, an option when you're shopping for sporting goods.

I can't figure why no dicks sporting goods show up on Yelp…read more Staff weren't helpful nor personable. Sale teams are in the front left and water bottles are in the very front a different layout than the rest of Dicks in the valley for sure.