Thank you for the great job you completed. Everything turned out perfectly. Customer service was always there when I had a question. The job was completed on time and at a great cost. read more

First, I would like to say that Leslie Tutson is one of the most professional people I have had the pleasure of working with and is great at what he does. He worked with with me to get an estimate quickly, but told me upfront that if I decided to have the work done, that there would be a 2 1/2 week wait since they were backed up on jobs, which was fine with me. Once we finally got the contract portion worked out, they gave me a date they could do the install, and fortunately, as time got closer, they were able to move it up ahead of schedule by a few days. I want to break this review down into 2 parts: 1) Fencing - I was very adamant about the fence being done properly since the side fence that was installed by another company, came out looking awful. Leslie agreed that the previous company didn't do a very good job and assured me that their work would be much better. In one word: QUALITY. I was surprised when only one guy showed up to do the fence. By the end of the 3rd and final day, I was absolutely BLOWN AWAY by the results. One guy came out here and from start to finish, dug the holes, set the posts, and constructed a very level and professional looking fence. We opted to go with runners at the bottom and capping off the entire fence, and having it capped off was by far the best decision made. A little bit of extra money really took the fence the extra mile and made it stand out WAY ABOVE our neighbors fences. The cedar has a very nice hue and natural look to it which makes it perfect to look at when we look out on our back patio. Once again, I just can't stress enough how awesome the guy is who did our fence! From this point forward, I will ALWAYS call these guys to handle any and all fencing needs. 2) Sprinkler System - So, I wanted to have a sprinkler system that I could customize and have it done the way that I wanted and not the way that some of these companies will try to tell you that is has to be. I spoke with Leslie and told him that I wanted the sprinkler controller mounted on the inside of my home beside my thermostat, and not mounted in the garage like all of the other companies told me that I would have to do. I offered to buy the sprinkler controller that I wanted (Rain Machine HD-12) and mount it myself, I just needed the wiring. Everyone else I spoke with were hesitant to do this, or flat out told me no. Leslie said, okay, we can do that. Sure enough, I ordered the controller from Amazon, and he brought me a 100' spool of wire that I could run from my garage, through the attic, and down the wall to my controller. Everything worked out perfectly with that. Now, for the cons of the Sprinkler System. The 2 guys who did the system were not the guys who worked on the fence. These two guys were not nearly of the same quality as the fence guy. The fence guy was very professional, and always made sure to keep his work area clean. These guys left a ton of trash around my yard everyday for all 3 days they were here. When the system was finally installed, I was very excited to begin using it. I set the schedule on the controller for the following day, ready to see what it could do. I woke up the day after it was installed, about 40 minutes prior to the start of the sprinkler schedule, and to my surprise, I had almost no water pressure in the house. I went outside and saw the water meter going crazy, then heard the sound that I didn't want to hear. Water was flowing EVERYWHERE out of one of the sections of pipe. I immediately turned off the valve and called the company number at 5:30 that morning. Leslie called me back within 5-10 minutes after I left my voicemail, which was about 4 hours before they even opened. He told me they'd be out there in a couple of hours and get everything taken care of. Sure enough, they were here exactly when he said they would be. They found that the pipe had busted due to too much primer when installed, but honestly, I chalk it up to poor workmanship. That exact same pipe was the one that one of the guys was having trouble with when he installed it, and had to have the other guy run around to try and fix the problem. So, if I had to guess, he probably knew when he put it in the first time, that something was wrong with it, and unfortunately, it busted less than 24 hours later. After I got home that day, I took a closer look at the sprinkler system. I was a little disappointed in the quality of it. The 2 guys did sub-par work in my opinion. Most of the sprinkler heads are slanted when operational, they didn't bother taking their time to ensure the rubber hoses for the plants were cut to the same length, or even faced in the right direction for watering the plants. Some are sticking out 1" and others up to 1 foot. All in all, I would rate the customer service and the fencing a 10/10, but the sprinkler system, stay away from Adrion, and use someone else. Once again, Leslie Tutson and the fence gentleman are the two reasons I am happy I chose this company! read more

Wasted 3-4 weeks with these people trying to get an estimate for an irrigation system. They don't respond to emails or voicemails, on a rare occasion they answer the phone; and when they do they have no information for you. When they finally gave me a day/time to come do the estimate they were a no show. I finally decided to take my business elsewhere. Advanced Landscapes responded to my email within 2 hours and did an estimate same day. Don't waste your time with Tutson's unless you have nothing but time. read more

When we moved to Temple, I called multiple irrigation companies to get our non-working system back on line. TUTSON was the only company considerate enough to return our calls. Leslie Tutson came the next day. Having never had an irrigation system before, he explained in detail how they worked, the various problems with mine, what was needed to correct them, the cost, and recommended the proper care and maintainence required to keep it functioning correctly. This is the kind of service ALL companies should strive for. A year and half later, we sold the house on Stagecoach Trail and moved to a larger second home off Midway Drive. Again, we found a nonworking sprinkler system. Guess who we called? Leslie responded promptly, as usual, assessed the system and had it working again. A lot of work was required, rewiring needed, and a replacement of the control panel. All at an astoundingly low cost. Just like the first system, this one works beautifully now. Seven months later the system flat stopping working. None of the stations or sprinkler heads would work. Called Leslie, who was working on a big job in Lampasas, took time to come the next day. It took him only minutes to find a corroded wire in a far corner of the yard. The entire system was up and running in less than 10 minutes after he arrived. Did not charge for the repair work. Tutson's is a family owned business. As such, honesty, dedication, pride, and hard work are hallmarks of this company. read more

Everything started off great with Tutson's. I had them reroute a sprinkler line in my backyard. They were able to come out and give me a free quote on the work within a few days of calling which was much better than many other companies. Their quote was lower than I expected so I jumped at getting them started on the work. I should have known something was amiss when I came home to check on the progress and there was just one guy using a pick and shovel to dig out the new trench for the line. Tutson's completed the work, but when I checked out the line I noticed that a couple feet of the line was buried only by the inch of sod that was removed for the hole. Over the next month as the ground settled, the pipe emerged from the ground. I have called Tutson's numerous times, emailed them, and filed a better business Bureau complaint I order to try to fix the problem, but to no avail. Generally my calls aren't answered, but in the off chance I haven't called in a few weeks, I believe they forget my number and answer. Once I have them on my phone they give me the run around that someone will be by to fix it, but it's been 5 months and still nothing. I highly recommend you avoid this company! They may be cheaper, but you get what you pay for: horrible customer service after completion and work that doesn't meet code or is completed substandard. read more