For the past four years, Little Pals has been so much more than a school to us; it's felt like…read morefamily. That's how we've always been treated, and it's how we'll always think of the incredible group of people here. The care and attention both of our children have received has been nothing short of exemplary. They've truly thrived at Little Pals, and we can already see how the foundation this school provided has played a big role in their success beyond preschool. It's a big thing to send your firstborn off to school. Harder still when that happens at the tail end of a pandemic like it did for us. Is this the right school academically? Will my child adapt socially? Will they thrive? Little Pals checked all the boxes and then some. They made our children feel safe, comfortable, and genuinely cared for, while also setting high academic standards. And they did an outstanding job with us parents too! Calming our nerves (especially this parent), and making everything feel right immediately. We've never doubted our choice for an instant. Our children leave Little Pals with a solid academic foundation: recognizing and writing letters and numbers, early sight words, counting to 100, and reading beginner books with confidence. Their handwriting improved tremendously; they developed strong problem solving skills and a genuine love of learning. They still talk about songs, lessons, and moments from class. It's incredible to see how far ahead they've been - both academically and socially - compared to where I remember being at that age. Communication is excellent. In addition to parent/teacher conferences and detailed reports, the teachers were always available to chat. I never felt rushed, and I can be quite talkative! There are field trips, an open house, Christmas concerts, and family night, all of which made us feel connected to the school and involved in our children's early education. There are always activities and plenty of pictures. Our kids made friends - and we made friends too! We've experienced just about every aspect of Little Pals, from the toddler room to aftercare for our first grader. Our kids attended summer camp here, and even brought their cousins along! That's how much we trust and value this place. I truly cannot say enough good things about this school. Little Pals has given our children not only a loving and nurturing environment, but a true head start in life--academically, emotionally, and socially. Thank you Little Pals, for everything!

The place has nice staff but some of the girls there do not have much experience with children …read more They have left my kids diapers dirty and they get a diaper rash . The place is also not sanitary . My children were constantly getting sick and would send them home for the smallest things while I am at work as well as close for a flurry of snow not reliable

My son has been attending since he was just a few weeks old, and from the very beginning, I have…read morenever once worried about leaving him in their care. That peace of mind as a parent is truly priceless as I work all day long. The staff are caring, warm, and inclusive to all children. They've created a safe environment where my son has been able to grow and build connections with staff and kids. My son looks forward to seeing his teachers each day in his class and all of his friends. He is happy to go, comes home smiling, and has formed strong bonds with both staff and friends. We appreciate all of the updates we receive and enjoy seeing daily pictures of what he did throughout the day.

Leaving my three-month-old baby in someone else's care for the first time, especially when…read morereturning to work so soon postpartum, was one of the hardest things I've ever had to do. From the very beginning, the staff at Prime Time made that transition so much easier for me. They showed such genuine kindness and patience with both me and my baby. As a new mom, I had a lot of worries--especially when she was having trouble eating at first. Instead of brushing off my concerns, they were incredibly attentive and reassuring. They kept a close eye on her, communicated with me throughout the day, and worked with me to make sure she was comfortable and getting what she needed. Their level of care and understanding meant the world to me during a time when I was already feeling emotional about being away from her. Knowing that she was with people who were nurturing, patient, and truly cared about her well-being gave me so much peace of mind while I was at work. They created a warm, supportive environment not just for the babies, but for the parents too. I'm so grateful for the love and attention they gave my daughter during such an important stage of her life. Any parent would be lucky to have their child in the care of such compassionate and dedicated caregivers. Thank you Eva, Sheyla, Brytanii, and everyone at Prime Time!! We will miss you guys!

I'm sharing my personal experience with this daycare so other parents can make an informed…read moredecision. We enrolled under what was clearly labeled a 10-month contract. I was informed at the time that this type of contract is typically offered to teachers; however, the director offered it to us as a courtesy when we were preparing to leave, due to the school's 12-month schedule and lack of a guaranteed September spot if a child is withdrawn for July and August. I was clear with the director that I am not a teacher, and the contract was still offered and signed. Based on vocal and written communication, my understanding was that this agreement allowed my child to be out for July and August while maintaining her enrollment for September. Recently, we were unexpectedly asked to confirm our intentions for the next school year. When I referenced the 10-month contract, I was told someone would follow up with me, which did not happen. I then emailed for clarification. The owner responded by stating that I had misunderstood the agreement, despite the contract and email I had in writing from her outlining what the 10 month contract is. When I said I would need to consult a lawyer if the agreement was not honored, I was told the owner does not deal with "litigious people," and my child was removed from the program in the middle of the school day. Separately, my child reported being hit by another student on multiple occasions. When these concerns were brought to the owner, I was told that my child was lying. There was also an incident where staff commented negatively on my child's lunch, telling her that yogurt was unhealthy, which I found inappropriate. This review reflects my direct experience only. I encourage parents to ask detailed questions, get all agreements in writing, and carefully consider how concerns and disputes are handled before enrolling.

My experience from the start with Bells was wonderful. They are amazing with children during their…read moreacademic and social growth. If you ever leave instructions regarding anything whether it's health or restrictions, they listen and follow everything you provide. They give thorough information, guidelines and plans when it comes to the safety of the children. Communication is very quick and always looking to see how they can help. I would highly recommend this childcare facility.

Great service here. Nice staff. Clean facility. Toddler learned a lot in a short time. They send…read morepics all day long which is amazing

My 2 year old has attended Arc of Learning since she was 4 months. I know her teachers care and…read morealways treat her and now my new baby with great care and love. I'm lucky I found them!

wonderful school, caring teachers, great curriculum and an all around terrific childcare center.read more

After going through a super messy divorce, my ex wife lied to the daycare that I was responsible…read morefor the payment to the daycare. I was relentlessly contacted and bullied by the daycare and their lawyer to make payments that were being included in my child support payments. I was even left a vm mocking me by someone at the daycare. Then, there was a Father's Day donuts with dad. My ex's father (my daughter's grandfather) came, and I was never notified. Then, when I picked my daughter up for a visit, she asked me why I wasn't allowed at the daycare for her graduation? I said what are you talking about? My daughter said "Mrs. Verne said you weren't allowed there, but I was hoping you would have came to my graduation." I know whoever's reading this is going to say I should've been more involved, but this daycare believed the lies of my ex wife and participated in alienation of me and my child.

i worked HERE when Pinnacle first opened horrible yulia the director was NEVER there. she…read moreseriously thought a teacher assistant was supposed to clean and thats it ! SHE wanted me to clean the bathrooms , she was upset i was out side with the teacher ( you should always have more then one person with kids) ( that way if one has to use the restroom they all dont have to go in) SHE was verbally abusive to me . she had kids playing near a grave yard , She once took them hiking nature walk in the grave yard!!!!!!!! she would bring her infant in and tell the kids dont touch him !!! SHE copied and pasted her website seriously!!!!!! (she plagerism)SHE never worked in a preschool she doesnt know the difference between day care and pre k ( SHE had the teacher explain multi purpose education and the set up of the classrooms ( SHe does not know what an IEP is, every pre k needs one special ed teacher for evaluation she doesnt speak english well , her out gym is not safe for 3 year olds! she never studied pre k education and doesn't have the qualifications! she wanted the room to be spotless but didnt care about the mental health of staff or kids ! SHE has a 2 year old with a 6 year old . HER website says all these programs none of the exist! she never did zumbini she got rid of gymnastics and spanish teacher to expensive ( she had me watch the kids with no teacher! since she is home schooling her kids ( she did not have a program created she winged it from teachers she had no toddler program just stuck all ages in the same room ( ms Kerri had to tell her to get a changing station for toddlers ! ( she ran a home daycare she is clueless and abusive and thats why people quit!!!!!! SHE doesnt care about your childs IEP or education to be emotionally ready for kindergarten! she is only money hungry and creates cheap discounts , SHE had me watch the kids as a teacher assistant with no teacher! TO her this is just Luxurious day care horrible ! she needs a director a receptionist 3 teachers one special ed and 3 teacher assistants for different ages in separate rooms but no to expensive she has an after school program which had 9 year olds with 3 year olds it was so boring for them what torture! she yelled at me for getting electricity shot by a broken vacuum , she tapped it instead of buying a new one! she never hugged the Kids that's weird that says somthing !!!! she doesnt care for child just money !!!!!!!!! when she was the director she was there once every 3 weeks for 2 hours in her office and would get upset if chatted with her !!!!!!!!!!!!!!!! most directors are at the pre k 8 to 530 5 days a week ! ugh investigation needed in my opinion she doesnt have her masters in education , she cut my hours and gave me a one hour lunch break to save money! She wanted me to create the classroom thats the teachers job in fact when she hired me she had no students and no teacher !!!!!!!!!! she is verbally abusive and is clueless and she puts all age groups in the same room like a weirdo day care with no different curriculums set up she is a FRAUD - I will go un named the state should be involved ! your paying money for luxury day care with no educational goals being met she just wants numbers of kids then worries about staff to teacher ratios , I had to Tell her a kids with severe emotional problems needed an iep she did know what that was!!!!!!!!!!!!!!!!!!! day care and pre K are not the same horrible !!!!!!!!!! call her up and ask about her programs on the website its a lie they are there she has a bunch of kids all different ages in the same room different teachers and assistants its a day care ! pretending to be something else !!!!!!!! and her face book and instagram posts have spelling errors and how can you own pre k when you dont have a masters in education or never worked in one !? she had a home day care ugh fraud !

It is the best in my opinion. Being not crowded, all the kids and the teachers know each other. It…read moreis a growing one with good facilities. My son was there for 2 years until last week and he miss everybody there. He had a lot of fun there. As a parent I am totally satisfied and I recommend. Much worth for the money we pay.

Maybe this works for some families, but be aware of the fee structure! They showed us a nanny…read morecandidate at $35/hour and we then found they were going to be paying that individual $19-22/hour. Jovie takes a 40%+ cut of the all in rate the family pays. This felt deceitful and borderline unethical to us. Bill and Sharon are nice people and do aim to make quality matches between families and caregivers. This service is likely best suited for people looking for one off or last minute sitters, not long-term sustainable nannies.

I highly recommend Jovie! We have had such a great experience. They helped make the process of…read morefinding a sitter so easy, and really took the stress out of it for us. They are helpful and professional, and we are very happy with the Service and our Sitter!

Updated Review July 2024…read more I've removed my child from this School. My son is now 3yrs, from 7months to about 16months things remained the same as what is described above. He stepped up to another class in which he was the youngest, Mrs. Forbes (Owner/Director) asked because she needed to make room for another child. My wife and I agreed, we felt like it wasn't a big deal. Unfortunately the level a care went down tremendously. For example: Diapers not being put on properly on multiple occasions, using someone else's diapers, my son had scratches on his arm because an employee was allowed to grow their nails out and in the mist of trying to save my son from bumping his head on a sink, she grab him and left scratches on his arm ( This incident happen mid week Mrs. Forbes didn't look into the matter or contact me about the matter until 2 weeks later). My son eventually was removed from that classroom due to several meetings I had discussing the same issues over and over with Mrs.Forbes who would make excuses and referred to First Step's as the best daycare in middletown and no other place provides the type of services she does. After the countless meetings, my son was place in a class that had kids younger then him. Mrs. Forbes felt like the teacher was competent in which she was. Things got back on track, he had some regression being in a class with kids that were younger then him in which there was some behavioral issues but the teacher stuck it out and assisted in getting him potty train which we greatly appreciated. Most individuals would ask why leave those things are minor, your child is happy and well taken care of after you had several meetings. Under the suggestion of Mrs.Forbes we had our son's behavior evaluated, findings came back normal with the exception of him needing a new environment. Mrs. Forbes is condescending, her attitude is nasty, she believes the parents have some obligation to her and the way she wants things done, there is no accountability, and she forgets that she works for the parents and children. I gave a four weeks notice before I left, I ultimately pulled my son out before the agreed time because she is not a woman of her word, as far as contract and hours that were suppose to be given. Mrs. Forbes made and executive decision to give me a credit instead of honoring the last 2weeks at 12hr days. Mrs. Forbes made it seem like she was doing me a favor when gave me a credit. Mrs. Forbes didn't stand by her word, when that was brought to her attention she disregarded what was agreed on and basically ignored the agreement that was made. My wife and I were upset over agreement that was made that she didn't honor. So we called for a meeting (Monday). Mrs. Forbes has a camera as well as a mic outside her door, my wife who does not curse called her a witch because she did not honor the agreement we set. Mrs. Forbes then called me to call me unprofessional and how she had patience with my wife and I. I think i had the patience. I will never recommend her business again. Good Luck to the Guy I Seen outside trying to get a spot at Missed Steps. FYI We did get our deposit back, i believe it was out of damage control rather than sincerity.

I don't usually write reviews but I really feel like this center needs to be recognized. First…read moreSteps is always concerned about the safety of their children. The center is always kept clean and you can tell the owner really loves what she does and cares for my daughter like she's her own. It's like a home away from home for my daughter who loves it there. There was separation anxiety at first which is normal when first being introduced to a new environment, but now she really enjoys it. I can really see a change in her developmentally. I love this place. It's really a step up from all other day care's. They really put in the time and effort. I wish this place was open when I had my first first daughter!

We played Knockerball with about 12 people for a friends birthday on East River Park! The guys were…read morethere early blowing up all the balls and when we all arrived we were ready to play! They brought music and items for games and helped us to have a really great time! It is EXHAUSTING running around in those balls. I took away a star because the balls kept losing air and needed to be refilled after games. The guys said they get new balls annually, so some of them were showing age I guess. We had a really good time, and it was a fun and different activity! Definitely worthwhile checking out with these guys!

What a crazy workout. Bubble Soccer was so fun! Couldn't think of a better way to spend my 25th…read morebirthday! So many fun games to choose from. My friends and I couldn't stop laughing the whole time, rofl literally. The owner, Jorge was very nice and accommodating. Would definitely do it again!