The AI assistant that answers the phone and tries to transfer calls is so incredibly annoying. She…read moreasks multiple unrelated and unnecessary questions. Impossible to get an answer

Pharmacy is listed as being open 24 hours. It is not open 24 hours anymore. Near as I can tell the…read morenearest 24 hour pharmacy is in Provo at Walgreens.

It of all the Walgreens pharmacies this one seems to have the best pharmacist. He it pretty…read moreattentive and always tries to quickly solve any issue that arises. The line is hardly ever out of control, like I have seen at other locations.

It is a crowed Walgreens, but it always has whatever I need. Props to the entire photography…read morecorner. Their staff always fulfills my order quickly and they are amazing!

Would not recommend this store because this lady was following us saying if we were looking for…read moresomething and she was also keeping an eye on us she also followed us and it seemed like we were gonna rob something at this pharmacy and it made me and my kids uncomfortable and unsafe in this store.

I stopped by here last Thursday to fill up a prescription in the drive-thru, but unfortunately they…read morewere understaffed and needed me to come in to drop off the prescription papers. I couldn't physically come in and I told that that to the gentleman trying to help me. He kindly explained that they are short staffed and only had one person who could fill the prescription, so it would be easier if I came in. Since I couldn't walk in and the wait was over an hour, I decided to go elsewhere. I'm giving CVS a 5-star rating due to the kindness of the gentleman. He was patient and kind while I asked him a few questions. Not once did he make me feel like a burden.

Always happy to help, great selections and the deli has great meals already prepared. Some of the…read morestaff have been here forever and that's a great thing

Sometimes we just want some variety from the standard Smith's, Walmart, Harmon's etc. t hi is…read morestore never has disappointed us. Produce is beautifully displayed and fresh. Bakery has some cute cakes and pastries, the hot case has a few options for a quick lunch or snack. The cashiers are always chatty and nice.

I have been filling my prescriptions and my entire family's prescriptions here for over 15 years…read more The staff are amazing friendly knowledgeable and have compassion Always helpful BONUS they have penny candy the kinds when I was a kid! Also have cute gifts and cards. Love looking at while waiting for my order. Great place inside! Don't judge by the looks .

The ONLY place I'l take prescriptions to. My insurance company "encourages" us to use the mail…read moreplan. No way!! Joe and his team are outstanding. Too bad Yelp only allows 5 stars. I can't say enough good about these guys.

They take foreeeeeeeeeeeever! Called pharmacy before coming to male sure they saw it when doctor…read moreemailed prescription over. Gentleman on phone pulled it up, said he saw it, and it would be ready in 15 min. I went right over and stood in line for 20 min, and then got told it wasn't ready yet. Waited another 45 min to an hour before they got it ready. Waaaay too long. Was just a simple antibiotic for strep throat.

The pharmacy is always excellent! But there is one female technician who mumbles on the phone, and…read moresounds like she's really being put out to answer question, not to mention she told me all of my medications were ready for pickup. So when I went to pick them up, NONE were ready. And I could only get one filled right then as they were out of stock on another, and waiting for doctors approval on a third. . Waste of time and gas.

They have turned what should be a fast convenient, stress free way to pick up prescriptions, into…read morean over an hour wait and Completely stressed to my limit because they will now Not allow me to pay out of pocket for the pills the insurance doesn't cover. They told me i could take what the insurance covers or pay for the entire prescription without insurance, which is $111.00!!! I even called ahead to make sure the prescriptions were ready so I wouldn't have to wait! WHY DIDN'T THEY TELL ME WHEN I CALLED!! Whoever bought the original owners out does Not care about the people and trying to help them save money, they only see $$$$ signs for themselves! My husband and I have been going here for over 30 years and its no longer the friendly, chat with your pharmacist who knows you personally. I am finding a new pharmacy and will continue telling everyone I know to not waste their time or money at Gibson's Pharmacy.

One of the things that motivates me to review on Yelp is being able to highlight amazing small…read morebusinesses in the area, and Gibson's is one of those small businesses that I have nothing but pure pleasure bring to the world's attention. Gibson's is an independent pharmacy located in a strip mall across from Fashion Place. Walking inside, you're greeted with an open, clean, and comfortable space that feels cozy and welcoming. If soda bars were still in vogue for pharmacies, one wouldn't feel out of place here. The staff is friendly with excellent customer service skills. Anyone who reads my reviews regularly knows that my primary focus is on customer service; everything else is secondary. The pharmacists genuinely seem to care about the people who walk in that door with a compassion that is often missing in larger pharmacies. To those who need the pharmacy once every year or so may not care so much where they get their medications. I know that it didn't matter to me until a few years ago when my life changed unexpectedly through no fault of my own. I was healthy and took great care of myself; chronic conditions through injury or illness never crossed my mind, nor did have any clue that it was possible for one person to be sensitive to so many different types of medications, fillers, brands, and even have issues with absorbing certain vitamins. Dealing with such a thing has been more frustrating, embarrassing, and draining than I have the ability to express. This is important for my review because the staff have been very patient and caring as I bring these special needs with me through my transfer to their business. Chris and Char have especially impressed me with their kindness in making sure I'm taken care of. In a world where people (especially the elderly, chronically sick, and those dealing with chronic pain from injuries) are processed through a conveyor belt-like situation--just another money making product for pharmaceutical companies--this is not only refreshing, but brings real feelings of gratitude that could never adequately be explained in words to someone who has never been in that situation. Gibson's does their best to keep prices low for their customers. I was surprised the first time I picked up a medication just how much cheaper it was than my last pharmacy. Of course, every prescription will be different, but that was my experience. Another plus is that Gibson's is a compounding pharmacy, which means they can hand make prescriptions without certain fillers/dyes/etc., create a liquid version of a medication, and take care of bio-identical hormones for better absorption. Other things to note: a very comfortable waiting area for patients, adequate parking and spaces close to the door, and conveniently close to the freeway. They also deliver (for FREE), do immunizations, can test for flu/strep, consult for medicare open enrollment, and offer a medication sync program to help patients get all their medications filled on the same day of the month (which I know that I am personally interested in!). There is a trade-off when you support an independent pharmacy. It isn't 'conveniently' located inside of a grocery store or a big-box retailer where one can do a 'one stop shop', and you don't get 'loyalty points' for whatever store it might be in. They also have less over the counter items to choose from than a big corporate pharmacy might, though they still have a nice little selection. Some other things to keep in mind are that they are not open late into the night and are closed Sundays. Pharmacies do not all have the same distributors, so if you have special pharmaceutical needs, this is something you would want to check first. Lastly, and this is more of a general consideration in changing pharmacies: there are middle-men called Pharmacy Benefit Managers (PBM for short--I recommend reading up on this) connected with your insurance that have a large influence on what brands and prices you get. If you change pharmacies, you may get a different brand with the lower price. Some people don't care, while others are more particular, but it's worth mentioning on any pharmacy review. Humans are creatures of habit, and we will stick with something we know even if there is something that could be better. That was me. I wish I would have done this sooner. Besides everything else I've written about here, I love that I'm supporting a small, local business; which, in turn, supports the community, and keeps prices low in general through competition. As you can see, I'm very happy with my decision to move my business to Gibson's. My experience in the 'Medical Industrial Complex' has made me realize how important it is to seek care outside of that chugging machine, if possible. When you support an independent pharmacy, your business actually means something to them and you're not just a number. Why not see the difference yourself?

I used to love this pharmacy and it's staff. They were always willing to go the extra mile to…read moreensure your experience was pleasant. I understand they are understaffed, but that in no way should reflect on my experience. I have a prescription that I fill every month and have active refills. They 'NEVER' have it in stock. Most recently, I called to fill a controlled substance and asked to fill it today, the person on the pharmacy's end of the line's answer was, yes in 30-40 minutes. I sent my bf to pick them up to find that they cn't be filled until tomorrow, which is fine had you not told me I could pick them up today. The pharmacist states I should have enough to last.... SO NOT THE POINT!!! I have my meds lady, but i wanted a refill. She says next time to ask to speak with a pharmacist to ensure the info I'm getting is correct ?!?!?! WTH???? No! If I can't trust your staff, I can't trust you. JOSH*** so sorry to come at you wrong. But you people need to get your act straight. I've had a long working relationship with this group of people, but it has gone to crap and I will be changing pharmacies. The first rule of customer service... take accountability for your side and acknowledge your custoemr and do what you can to make it right. My experience has not been a priority at this pharmacy for way too long!!!

I have been a customer of smiths for decades-- not anymore! The prices went way up and the quality…read moreof everything else went way down! They have phased out club soda!! The employees don't seem to know anything about where things are. Packing crates have to be edged around because no one seems to want to stock the shelves! It's just sad! I can't afford to shop there anymore and have thrown away the savers discount card. It is tragic to see this happen. But if I can find the same items for a cheaper price at a different store- I am going. Bubbye Smiths

This Smith's Pharmacy location is impressively bad. They cancel prescription refills without any…read morenotification or explanation. If it's an insurance issue, fine. But having prescriptions quietly disappear from your account with zero communication is unacceptable. Calling to ask what happened is an adventure in itself. Expect dismissive, rude behavior from pharmacists who seem irritated that you dare to even ask. Somehow, that same attitude extends to doctors as well. When my physician called on my behalf, she was treated with the same condescension, including suggestions that they knew my treatment plan better than she did. The kicker? When I finally transferred my prescriptions, the new pharmacist knew exactly which pharmacy I was leaving... and exactly why. This isn't a one-off mistake. It is a pattern. Do yourself a favor and take your prescriptions elsewhere.

I Requested a specific balloon for my kid and the florist gal went above and beyond to get it in…read moreand call me so I could come by. She is always so kind to us! Olivia is always a super cheerful gal at the checkout area! Thanks for hiring such friendly folks. Also the remodel is looking so good!