I was skeptical after reading the reviews but had no other option during the pandemic. I took my…read morechances and called in for a ride and I had A class experience. Later I got to know that the business was bought over and is now under new management. I will definitely ride with them again. They have amazing fleet and comfortable wheel chair etc..

Worst company ever! The driver pushed my son in his wheelchair up the ramp then walked away to tend…read moreto his dog and my son fell down the ramp and was trapped under his wheelchair. He left before the ambulance got there. Then the compant refused to file a grievance againist the driver.

I felt cared for and was listened to. The nurse practitioner spent a lot of time with my health…read morehistory and concerns. Scheduling was quick and easy. Definitely making them my new provider.

I went to see two doctors at this clinic. Dr Williamson agreed to prescribe suboxone for me. I've…read morebeen on! opiates for 30 years +. I just got off of them in Dec of 2025. I've been in withdrawl since! Very sick!! Dr Williamson agreed to give me suboxone if I signed a contract with her. I signed it. The next day I find out she is not going to prescribe suboxone for me she's too afraid, ridiculous. I would like to know why they make drugs for pain and withdrawal but the D E A has doctors so afraid to prescribe any opiates it's ridiculous. I'm 67 years old and I shouldn't have to suffer this way when there are medications to help!! I would not refer this clinic to anyone!!!

The first impression of this place is how clean and up-to-date it is along with the very friendly…read morefront desk staff. I realize urgent care visits can be very hit and miss but my strategy was to book an online appointment. Arrived 10 minutes early before they open and I was the first patient seen. The provider was very knowledgeable on how to prescribe for my situation and I was impressed that they found something I was not expecting. I would definitely go back to this place.

left my daughter waiting for 2 hr for something mild. there was no other people waiting and they…read morewere close at 8 and there. I would not go back or take myself there don't take anyone there . not even your

I've always gone to HealthPartners so I found the closest one to my house. When we got there,…read morecheck-in said the wait was estimated at 2+ hours, however I was seen and out within an hour. Staff was mostly very friendly and knowledgeable, from check-in to the provider who saw me. Pretty clean with a peaceful atmosphere. I'll be sure to go back to this location with any urgent care needs.

I live near another Health Partners but made my way to this location because Urgent Care waiting…read moretimes were 2-3 hours at the clinic near me. Let's just take care of this minor issue now and make the trip as the Plato Ave locations showed 15-20 minutes waiting. Here's a little trick. If you use Health Partners and want urgent care you can search quickly for "Health Partners Urgent Care Waiting Times". Presto all your answers. This was a pleasant experience as we had warm and efficient service, fairly short waiting time in the little room and out the door. Huge parking lot, so that should not be problem.

Great staff at this clinic! Responsive! I have had interactions with several staff at the clinic…read moreand they were all great!

Great experience at this Urgent Care! I dropped a dumbbell on my foot and needed to get it checked…read moreif it was broken. We went right when it opened and got in a room right away. All the staff was wonderful - I tend to be a little jokey/silly in these situations and they definitely lightened the conversation with me. Definitely helped me keep up my spirits since it was 8am. I was taken right away for X-rays, which took probably about 15-20 minutes. Within 5 minutes of being back, the doctor stopped in for results. I was very lucky to only have a bad bone bruise. The best part about the Dr. was that he gave me alternatives! I needed a surgical shoe and possibly crutches - but he recommended Birkenstocks being more worth my money if I would wear them since they're built the same as the shoe. He also recommended borrowing crutches from someone my height or checking goodwill before buying them from the hospital (since I wasn't sure if I would need them after a day). Overall, I was out by 9am and loved the staff. I always frequent this HealthPartners but this is the reason I always book doctors here!

I was having an allergic reaction and made my appointment online. I showed up at the scheduled time…read moreand I'm taken back to a room within a matter of seconds. I was so happy, up to this point. About one, maybe two minutes later, a woman named Yadira (forgive my spelling, my legs were swelling at this point and it was difficult to concentrate at all.) comes in with a note. She says that my care coordinator from HealthPartners had called and said I had to either go to United in St. Paul or an urgent care in Stillwater. I live in St. Louis park, that's completely on the opposite end of the metro, and as rush hour is about to start. I explained I couldn't be turned away, I was having an allergic reaction. Even though I am on restricted insurance, law dictates that we have to be seen in the case of an emergency. So, after leaving, I get a hold of Andrew from HP, he was just as confused as I was. He didn't call. He never even called the woman. I drove halfway to St. Paul and then I realized it wasn't safe. A moment later, my primary care doc calls and says that they cannot do that legally. They filled out a referral for that facility just to satisfy their paperwork. I went back because my doctor told me to. She said in no uncertain terms, "do not go home. You're having a reaction. You need to be seen today." I check back in and express my displeasure and disappointment. I explained the situation to them and the receptionist doubled down and said they have the right to refuse service. This is the actual note she gave me before she told me I would not be seen the first time. She lied, straight up. Not only did she lie, but she thought she was more qualified to make medical decisions than a doctor. I really can't wrap my head around this. She told me she was going to call security. I don't mean to sound like some old lady clutching their pearls, but never in my life. The handwritten note and the lie are what get me. I went to the hospital down the road which is extremely stressed on resources. My reaction could have been treated and should have been, at the urgent care level. I was trying to save myself and the health care system a lot of undue harm. Not only was it illegal what she did, but it's also just plain wrong. I realize it might not even matter, but I will absolutely be submitting a formal complaint. Who passes a note like that? I wouldn't even break up with my second grade girlfriend like that. There's a base level of respect and care that I feel all peoples are entitled to, today, that mark was missed by light years. I'm not a sue happy person by any means, I think there are so many unnecessary cases that muck up the system, but what happened here today exposed her and her employer to tremendous legal liability. It's not even about that for me though. I'm just in awe is all, I've never seen someone torch their job so vigorously. After she said she was calling security, her frown turned upside down. I'm glad I could make someone's day. In conclusion, if you're having a serious health problem that could become life threatening if not treated for a time, I would avoid this place. At the end of our exchange, the receptionist said, "They don't treat anything here anyways. They basically take their vitals and that's it," she said. As if she was trying to convince me I didn't miss out on anything. I hate this. I only like writing good reviews. I need to advocate for myself and this is part of that process.

They are so gentle and caring. A good amount of nurses took the time to answer our questions and…read moresoothe our worries. The rooms are immaculate and we felt as comfortable as possible.

My wife received home care services from Our Lady of Peace. The nurses and the physical therapists…read morewere so kind and professional. They helped us through a very difficult time. We feel very blessed to have had their care.

The staff is very professional and pleasant. They are very helpful in taking care of my needsread more