I got insurance through Kevin Mccarthy- Allstate auto insurance. I found Kevin to be very…read morenon-responsive to my needs and calls (awful about call backs!). I had a car accident a few months ago- my car was totaled by a motorcycle ion a wet road, and Allstate just dropped me! I guess I was costing them too much. No tickets, ever, but an accident that I am still being treated for, mainly neck pain and headaches. All Kevin sent me was info on E-Health! Thanks a lot! No reasons why I got dropped, and no "sorry"; just a useless bit of info I can get from any agent. Which won't be Kevin, and if you've had any issues with Allstate, please share it online! You are most certainly NOT "in good hands". The hands that take your cash, but drop you if you cost too much. It makes me angry and pretty disturbed by our sorry insurance system.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Providing Brookhaven Residents Allstate Auto/Life/Home/Business/Retirement Insurance coverage and options for over 10 years. I have extensive commercial background and understand the needs of local small businesses.

I needed to rent a truck to finish helping my friend move. I saw this place hundreds of times and…read morenoticed they offered U-Haul rentals and other services to the community. So we went in to enquirer about the rentals. We went on a Saturday, but needed the truck Sunday. The owner, Bill Reynolds, was wonderful. He explained everything about the rental to us as well as reserved the truck for us free of charge. When we came to pick it up we joked some more and he walked us outside to the truck. Bill had a staff of about 4 working, but he as the owner made it is business to take us to the truck and record the information! It was a pleasure to have met Bill. Bill's store offer tax service, car insurance, and truck rentals. If you need anything in this capacity I suggest giving Reynolds & Reynolds a try.

I started looking into ways to save money on my car and house insurance. Kaitlyn reached out after…read moreI filled in some information online. She was super helpful and followed up when needed. Very good experience!

Exelente servicio muy amable la seńorita me atendió y me esplico muy bien mis preguntas una buena…read moresolución Gracias bendiciones

Why would you get insurance anywhere else?…read more Sean is always so helpful and looks out for the best interest of his customers. He's honest and isn't just trying to make a buck. I've seen other places just trying to sell you things to make more money. I have multiple policy's and switched to Sean when he opened. Check him out and see for yourself. The office is nice and clean. It always has just the right amount of decorations. The office staff does a nice job keeping the office festive. Randi is always there to help you. She is knowledgeable and always trying to help you save money. Keep up the good work Allstate.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Shirley, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Customer service is extremely rude. This is not the way a broker works. They are not doing their…read morejob right and take out their anger on innocent customers just trying to get coverage. Giving out false information and taking advantage. DO NOT GO HERE!!!!! THEY ARE SCAMMING YOU!!!!!

This company is NOT accredited by the Better Business Bureau (BBB). I believe they are just a front…read morefor a loan company called Capital Payment Plan. I went for insurance and without even asking me if I had the money to cover the premium Hillary at Lighthouse signed me up for a loan with Capital Payment Plan. She couldn't even tell me who my insurance carrier was because she put me in an "assigned risk" category so she could offer me a cheaper rate. If you look on their desks they have foot tall piles of invoices for Capital Payment Plan and they also have mugs and desk decorations with that logo as well. When I tried to cancel she told me it was done but it wasn't and they kept billing me. It took 3 months of calls and emails to fix it. They are taking advantage of innocent people who just aren't aware of how insurance brokers should work. When I questioned Hillary about it she tried to tell me this is just "how it works ". Lighthouse insurance is a broker. Call any other broker and ask if this is "how it works". It's not. They are scamming people. I lost about $700 dealing with them.

The whole office is exceptional! They handled everything for me. My husband does not use a computer…read moreor cell phone and they were very patient and made the whole process a breeze. If they can help him, they can help anyone! Shout out to Mary Ann, I really appreciate you! Thanks again, Brooke

First off, I didn't choose to be a client of this agency, I was transferred over when my last agent…read moreleft SF. I got a letter a few weeks ago that I was losing my glass coverage due to "excessive claims." Very weird so I dove into this and found that the claims were popping up incorrectly because my Father and I have the same name. His Geico agent sent me a letter dating and proving the claims were for him and had nothing to do with me. I was also told it was told I have to wait until claims fall off after a certain amount of time which we were now outside of that window but the woman on the phone said "well I am not just going to re run the report again, try back in 6 months." Now I go start shopping policies with other agents, I can't go to SF agency because they don't allow that so I leave all together. This lovely agency tells me they will not cancel my policy without proof of new insurance because that is NY law, my new agent prepped me knowing they would try this tactic and gave me the proof that it is in fact not a law in NY. The woman on the phone said "well this agency requires this." I asked to be transferred to customer retention and the response was "we don't do transfers but I can give you the number." 1 quick customer service phone call confirmed that I do not need to show proof of new insurance in NY and that as of July 28th I will be free of this Ken Kortright agency. Unlike a good neighbor, you are not there when your clients need you. Thank you and goodbye!

Anthony was fabulous! He walked me through everything I needed to do and he saved me money! He…read moretook something I was dreading and turned it into something easy!

After working with several agents in the past, I can honestly say I've never had an experience like…read morethis. The entire team is incredibly kind, patient, and truly takes the time to help. I worked closely with Carly, and she made me feel like more than just a client--she made me feel like family. This office came highly recommended to me, and I will absolutely recommend them 100% to anyone looking for outstanding service.

Horrible person, lied several times, called me a D-bag on the phone when I asked simple questions…read moreabout my policy, AVOID!!

LAWRENCE F. HALL-what an unprofessional, nasty man! I would like to give them 0 stars because they…read moredon't even deserve 1 star. I don't know about the rest of the company, so I am just reviewing him. I hope that the rest of the staff is nicer than he was. He was so rude and disrespectful to me, my coworker and a nice elderly man we were trying to help. So inconsiderate! Your business is geared towards helping people. If you can't be professional and courteous, then maybe you should find another profession. I wouldn't send my worst enemy to you. What goes around comes around!