Exceptional service, fixed my son's play station in 2 days and gave great advice for preventative…read moremaintenance.

Fixed my son's iPad quickly and for a very reasonable price. I would absolutely go back if the need…read morearises.

Super helpful, nice, patient, and fair service! They really pulled through in an emergencyread more

I have never bought anything here. The owner (Vahid) has spent hours with me trying to access…read moreUltraMobil. Amazing customer service. I highly recommend this place. They have refurbished phones, screen plastic. Go here.

This business is awesome! We've had some horrible experiences with another local business, but we…read morereally needed our son's ipad repaired. He has autism and he can't go without his ipad for more than a day. He had cracked his screen so badly there were big pieces of it missing. I found Udroppedit! online and we dropped it off around 10am and they had it totally repaired in a little over an hour ! When my husband went to pick it up, it looked and worked like a brand new ipad ! They fixed all the mistakes DannyPC had made. But to top it all off, they repaired it for free as a Christmas gift to our son ! This Xmas was really tight for us, and they don't know how much they helped our family ! They will have all my business from now on ! They also have excellent customer service and great smelling candles ! A true blessing !

Fixed iPad mini for 130 dollars. Broke in three days time. But instead of a crack like the…read moreoriginal glass it dropped off the coffee table. (Small kids) and It shattered out a corner of the glass (going everywhere) rendering the tablet useless. I purchased a new iPad mini 4 and this time opted for the Apple care. Never again waste my money on cheap Chinese replacement glass. Disappointed with uDropped it out of Wilbraham ma.

I'll tell you why this fixture of a store is an absolute gem in Western Mass. This should be tagged…read morewith being a cell phone case + screen repair shop. They have a LOT of technology items and phone cases for everything you can think of. Moreover, I get my "screensavers" or glass-tempered screen protectors from here. I pay for the woman to apply them, because I fail to put them on myself without getting bubbles or without them being un-even. She is a PRO and has been doing this for many YEARS. As for the items, you pay for what you get for as there are many are novelty items and dollar store quality, but you can find a lot of use for their technology and phone related items for a fraction of the price at another store- whether for makeshift jobs or very temporary use. It's a unique store of its kind for Western Massachusetts.

After replacing the screen on my devices three times, and realizing specific shapes of water-tight…read moreadhesives were re-applied, it dawned on me. Cracked Solution is like the Android™ Genius™ Bar, but in your local mall patio. I've had to exhaustively research repairing screens, since even as an adept computer repair person, cell phones are a class of their own. Beyond soldiering, the cell phone industry is a complex pipeline of suppliers, manufacturers, and vendors. The price they repaired my screen for was much less expensive than competitors' offers online for the same service: a factory-original screen and replacement within your device. I was not willing to save $40 and possibly lose a week with my phone. I was not willing to find a factory-original screen, disassemble my device, and move anything if I needed to. And, I was not able to consider shopping around for more than just screens, but waterproof adhesives that match my unit or shaping a generic to do the same. The familiar tech (Jas.) who has fixed my phones many times when scheduled, will fix it within a few hours, or one hour in my case. Did you get all that? No? Then take your phone to these people and they'll deal with it. Samsung is one of the vendors, unlike Apple™, that can offer direct purchases of original replacements (OEM?) for their devices. (Plus, Samsung has Samsung So-Fi, which made anti-Racist commitments all throughout the 2020s.) I only brought my phone for repairs before because I had phone insurance that covered it. Having had quality service two times before the third really helped ring it in: how are they managing the complex smartphone supply chain???? But they are, and making repairs. I'm assuming they'd do more than Android as well. (PS: Trademarks of Google and Apple used without affiliation nor permission, I'm an amateur reviewer who is grumpy with the massive phone ecosystem at the moment. How about Cracked Solution helps sell against that?? :)

I thought I would have to have the port replaced on my old I-Phone SE at best or buy a new phone at…read moreworst, but Jasmine just cleaned out the port with tweezers! Then she replaced the screen protector on my phone and my husband's as well. I feel like I have a brand new phone! Magic! For an unbelievably low price. Thank you, Jasmine!

They asked if i installed an operating system and I told them yes, windows 10. They then without…read moreasking installed windows 11 and asked for money.

I dropped off 2 macbook airs on July 27th. I just finally picked up the last one today, September…read more18th. It is absurd how long it took to fix both of the laptops and I say "fix" very sparingly. One of them is much slower and the camera no longer works and the other is incredibly slow and will not load anything. If I wasn't already so fed up with the place I would bring them back to get fixed again but enough damage was already done. I was very understanding at first but they went ahead and ordered different parts for each laptop just because they felt like it. Nobody contacted me to see if I was okay with what was ordered and what part was going into which laptop. I was never kept updated, I was always the one calling them asking for updates and almost every time I called "the person who works on them isn't here so I don't have an update". It was some of the worst customer service I have ever dealt with. They didn't care about whether or not I was pleased with my experience. I will not go back to this place for anything. 2 months later, a lot of money, & both of my macs are not anywhere near fixed the way they should be. I am not one to post reviews but I mentioned how unsatisfied I was and, again, they did not care in the slightest. I did not bring my laptops there to pay all of this money to get then back in even worse conditions than they were before. Unacceptable and I do not recommend this place.

I asked to change the plastic cover protecting my cell phone screen, and after they had done it,…read morethey charged me $50! For something that costs $5 in Amazon. They should list the prices or at least warn costumers. Horrible

I just had the worst customer service experience! My daughter had her iPad screen replaced and an…read moreexpensive screen protector put on here about 4 months ago. I bring it in today because she needs a new screen protector. Well turns out there is a huge crack UNDER the screen protector. The one that is advertised to not break even with being hit by a hammer etc. false advertisement for sure. So not only did THEIR screen protector break, but THEIR screen as well. This is not the first screen protector I've had to fix with them either, my husbands began lifting only a short time after putting it on. They proceed to tell me they are going to give me the screen protector for $15 then. NO. I'm not giving you any more of my money. So he says he will give me the screen protector for free. Well sure now we have a covered screen but the cracks underneath are there. They refused to stick by their product. Even compared it to hitting a piñata. It could break or not. So I speak to the owner and he says he can replace the screen but for $80. Are you out of your mind ?! I'm not giving you another dime of my money. They will not be getting any service from me anymore ever. I urge everyone to watch out or steer clear of this retailer.

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

Everyone knows that dreaded *smash!* as their phone hits the ground. "Here we go again...time for…read moreanother new phone." Or so I thought. An hour later I am writing this review from what looks like a brand new iPhone thanks to Green Earth Computers. This was the first time I have ever had an experience repairing my phone or computer that didn't leave me frustrated, totally broke and without my device for days (or weeks). The customer service and prices at this place cannot be beat. Derek, the technician on duty, was very knowledgeable and friendly. I am very impressed and will be sure to return for all of my (inevitable) computer and phone repairs. Technology will never be my friend but at least I can count on these guys to make sure it's not a total nightmare!

didnt return phone calls or Yelp requests!I went to the shop during business hours and it was…read moreclosed! How hard is it to update your information?!