First time here, pleasantly surprised! Food was good - my husband really enjoyed his steak. Drinks were great (old fashioned made correctly with round ice) and what a selection of whiskey - excellent! They were able to put on the hockey game we were looking for and were welcome to change the channel unlike some other bars who are annoyed when you ask. Mgr came over to check in on us and make sure everything was ok. Thank you - we will definitely be back! read more

As those who follow my reviews, you know I always try and be fair and balanced in my reviews.... Today, I had the pleasure in having the most beautiful twins in Naples taking care of me. THAT'S 10 stars alone... Morgan & Madison are a GREAT team as they are basically the same soul The ambiance: Rather quiet as there were not too many guests today for lunch at 3pm. My experience started out pretty annoying as the guy to my right was commenting on which one gained weight and asking them how much each lady weighed. I don't know which Bizzaroworld he came from, but thankfully he soon left before I finished my 1st drink. The one star decrease is due to the oversalting of food. I understand salt will entice some to drink, but my lunch was not edible due to all the sodium! It has been mentioned in the past, but maybe it is a Corporate thing to sell more drinks? I DID try one of their new espresso martinis with Screwball liquor added. 1st but not the last time I'll add this to my future Espresso Martinis read more

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I am so modern. Twin Peaks only offers a QR menu, which I used for the first time, unless you ask for a menu. I felt good about myself for being so modern and self-reliant. , and it We had a top-notch server. She hustled the whole time of our visit, never let our soft drinks run dry, and made sure our order was to our satisfaction. I ordered the Cobb Salad with chicken. It was a great interpretation of the Cobb salad was excellent. This location has opened relatively recently. I liked the modern vibe of the inside portion of the establishment. The air conditioner was set to freeze to death. If the weather was good, I would eat outside. The number of customers needed to be increased to keep the place open. I hope more people start coming to Twin Peaks. read more

Twin Peaks - QR menu - New American Near Me - Naples, Florida

To start off, hostess was rude, wouldn't look me in the eye but she seated my party of 3 (2 men and me a woman). The server, Tatum, came to the table and she didn't bother asking me for my order she just asked the men, one of which is my husband. Came back a couple of times and again, just asked my husband if he was OK. At this point she isn't even looking at the other man in my party, never asked him if he wanted another drink. We had to flag down another server to get him that drink. The place was dead so it wasn't an issue that 'oh they are busy so cut her some slack' no no, again the place was dead. I doubt that place will be there for much longer especially if that is how they treat female customers. You know, woman do have money and can be generous tippers when the service is good. I will always tip 25%-30% with good service, Tatum did NOT get 25% from my table. When I get a taste for that ice cold Dirty Blonde, I'll go up to the location on Alico Rd. read more

My wife and I went to TP Naples for wings and a couple of cold beers on our way back home after dropping off family at RSW. We really like the wings there and the "outdoor" bar area (inside is kept really cool). On this visit the auto blinds/shades were pulled down which made the area more closed in. After we sat down at the bar, we noticed cigar smoke. We turned around and about 10 feet away is this guy having beers with friends smoking a cigar. I had no idea that smoking was permitted at TP as on other visits no one was smoking. I'm guessing the "outside" or not so outside area must be designated for smoking as the man puffed away while those around him tried to eat. I get having a good cigar at a cigar bar or on the golf course but I would never even think of lighting up in a restaurant, designated area or not. Our wings were great the beer was cold but the service was slow as there was only one bartender serving the bar and many surrounding tables. We can deal with the slow service as we understand staffing is always an issue in the hospitality industry but the cigar smoke was over the top. A couple who came in after us, sat at the bar for a few minutes and then left. It wasn't slow service that sent them away as the shift changed to two bartenders by then. I'm certain it was the cigar smoke directly behind them. Being in SWFL, we love to sit outside whenever possible but we will be more attentive to avoiding places that allow smoking anywhere on premise. read more

If you are into watching sports and drinking cold beer it's hard to find a better location. It's a large chain so the food offerings are pretty standard, but they do them well. If crop tops aren't your thing you might look elsewhere but the crowd is quite diverse with men and women and frankly in this day and age the servers attire doesn't even raise many eyebrows. read more

I dropped in for lunch here at the new location at Costland Center Mall. Love the way the restaurant is laid out. Very friendly front door hostesses. My waitress Haylee was remarkable. I ordered the Billionaire Bacon Burger, OMG delicious When I'm in Naples and hungry , it's on my list of places to eat. read more

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Me and one other gentleman sitting in one section of the bar. Asked if I could get a game on one of the TVs. Bar tender says no, they are all preprogrammed. Had to pay $4.00 for an iced tea and take up a four-top table to watch the game. Been to Twin Peaks in San Antonio, Dayton and Cincinnati Ohio, and Naples, Fl is the first one I've found with this policy, if the request is reasonable. BTW, for some reason the Giants/Eagles are on several TVs in every section. read more

The service was good and it was quick. I got some boneless wings that were spicy and were pretty expensive but good.

I had such a great experience thanks to the bartender Zoe here! Not only were the drinks perfectly crafted, but Zoe went above and beyond with their suggestions. You can really tell knows her craft and cares about making sure guests have a great time. Her friendly personality and attention to detail made the day even better. Highly recommend grabbing a seat at the bar--you won't be disappointed with Zoe! read more

Twin Peaks - Devils reserve margarita - New American Near Me - Naples, Florida

Went to Naples location today and it was the worst experience ever. Will not back at all. Our server who was also the bartender was NOT attentive at all And she was rude. if the bartender can't take tables and the bar maybe she shouldn't get any tables. Restaurant was not busy at all which I'm it's off season. She should've paid more attention to her customers and I had to go to her to pay my bill. Worst place ever read more

Wonderful Twin Peaks at Coastland Mall. Great service. Had the knotty red and knotty brunette beers and they were fantastic. They were on happy hour special. Had the mozzarella bites and avocado swiss burger as a beyond burger and it was great. It could have used more avocado smash, but was still great. Mozzarella bites were the best, hand breaded and fried. The fries which came with burger were spicy. Great environment, great service. They were missing menus and wanted you to use qr code. They did find one eventually. Good prices. Restaurant just opened. Will be back for sure. Great restaurant addition in mall for sure. read more

Brittany is a superb waitress, server, bartender. Rocky & I think the world of Brittany. ALL the staff could take lessons from Brittany's service and dedication to her job!!! Thank you soooo much Brittany!!! I hope your leadership rewards excellent employees like you!! read more

Best sports bar around on all levels. The servers are the absolute best. The management of the restaurant is extremely professional and customer oriented. I love bar food and the food is second to none. But mostly, I always have fun here and although it's a corporate franchise, local or non local, myself and those around me are treated the same, which is first class always. read more

Excellent! Food was delicious and our server was very nice !! Will definitely come back. The atmosphere was great . Bathroom was clean . Decor was nicely done . read more

Took 40 min to get our appetizer. The place was not busy and people who just walked in got full service before us. When we got a manager involved, the appetizer magically appeared after we told them we wanted to just pay for the drinks and leave. If I could rate this 0 stars I would read more

Twin Peaks-Coastland Mall Service from ladies at the bar sucked. We were never addressed after sitting unlike a couple who sat 20 minutes after us. Then finally we were asked what we would like to drink. Our beers were served with 3 day old slices of orange . Ladies don't know how to interact with folks sitting at the bar and be personable. They have no personalities. Not sure if they know how to smile. Then the ladies would stand around and talk like they were all still in middle school. Twin Peaks needs women behind the bar with boobs. Women not childish girls who think so highly of themselves. We love sports bars and this location has quite a few TVs. Didn't quite feel enough of twin peaks like in Nashville. Loved the Nashville location and will just dine there instead. Tacos were good salad okay. We won't ever go back to this location. Don't recommend going. We'll just go to Mercato, higher class than this dump! read more

Food was good as was their own brand of beer. Service by my waitress Vanessa was excellent. Great personally and appreciated her checking up on me. The ambience at the place was typical of a sports bar with more tvs than I could count. read more

Twin Peaks - Door to the restaurant. - New American Near Me - Naples, Florida

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I completely understand how this place can get three stars. The food is actually very delicious. It's the customer service that sucks! There is no reason it should take over an hour plus for any type of food in an established eatery. Issa lacked follow up and communication in regards to our food status and wait times. Kish was the lifesaver when it came to us receiving our food. Our party had to literally beg Issa for our bill multiple times. I literally heard her tell someone in our party when they asked for her bill. Do you want your bill? I can give it to you if you want it. Obviously we want the bills. We wanna close out our tab unless you want our meal to be on the house. I was so disappointed and disgusted at our experience last night. Cute concepts for a bar, however this location sucked. The military discount was a bonus as well. Really had higher hopes for this place. read more

Stephanie was amazing, had a drink idea for my husband and we both love it! The cheese bites were delicious, everything was hot and fresh! Stephanie was super attentive, sweet, and sexy! Wonderful service and we will be coming again. read more

Zoe was amazing! Gorgeous appearance, very attentive. Very personable and made me feel special. read more

Twin Peaks - New American Near Me - Naples, Florida

If you want good service and friendly staff you have to drive to the ft Myers location.... Naples has terrible staff and the management lets it happen. Save the aggravation and drive to Ft Myers read more

The day before I left Naples to go back home to New York, I had several family and friends with me at Twin Peaks. Maria took our orders and she was very sweet and we didn't have to wait long for our food and drinks to arrive. I thanked her personally for her efforts to make my day a memorable one. read more

The manager with the visible tracks and facial blemishes was extremely rude and unprofessional tonight. We were waitlisted for a table, notified it was ready and taken to one. She then came over, walked through and past three men in our party to come directly to me and my friend who are both women and started clapping and yelling at us. She was very aggressive and seemed like she wanted to fight honestly. It was truly unprofessional. She was yelling at us that there is a waitlist for tables and this one is reserved for that. We told her yes we know and that we were brought to it because we were the ones waitlisted. She should've known this because she walked past us and saw us multiple times in the 30 minutes we were waiting for a table. She wasn't listening to us however and just kept yelling, wouldn't look us in the eyes and was resting on top the table to block people from sitting. She said "you can go now!" And would not listen. After about two minutes she finally understood us and made the person in our party with the reservation go back up front to confirm againnnn that we had the reservation to be at that table. She never apologized and was rude to the waitress as well. She needs to be retrained because she is giving customers a vibe that she wants to fight. Disgusting behavior. Thankful for the kind and helpful waitresses and sorry that is one of their bosses. read more

After being seated we waited 30 minutes and no one would wait on us we mentioned it to the manager and he ignored us. The place wasn't even busy. When we left people that were seated the same time as us were getting there food. read more

Today we took a half day so we came in for lunch. I cannot even believe how good the mom's pot roast is! I'm typically not a meat and potatoes girl but, they don't have a whole lot on the menu that really pertains to mine tastebuds. This dish is omnes amazing! It reminds me of being at home on a Sunday afternoonafter church and my mom cooks a nice pot roast. It's even better than hers! Sorry mom lol. I would highly recommend coming and at least giving the Mom's pot roast to try. read more

I had the smokestack burger it was delicious. my server was Nikki/nicole, she was amazing and very attentive, she engaged a lot with my friends and I. The place was big and beautiful. read more

Been there twice now, service is either "ok" or NON-existent depending on your server. Alot of the forced smile and fake overly friendly "hey honey" from some staff. Its funny to listen to many of them scuffing their feet on the floor dragging the oversized and ill fitting artic tundra boots they have to wear. Its even goofier because its south FL. Waiting 20+ mins just to order lunch doesn't work. $21 for a dozen mediocre wings, NOPE. Hooters wings and sauces are better and there are many local places with much better wings than Hooters . Plus, by the time our wings got to the table they had been sitting some where long enough to be considered cold. Plus they showed up with fresh hot fries that had not been ordered. Burger was good but overcooked, by a lot, but sauce covered for it. In all the place is very, very loud and has like 50+ TV's all tuned to 3 maybe 4 Different things. All of which seemed standard network broadcasting. Speakers playing loud yet indicernable music. The weirdest thing is on our most recent visit there, a manger sat at the table next to us with a prospective new employee for an interview/onboarding. It was a little creepy listening to his corporate spiel to this girl. He didn't say anything inappropriate but it was still borderline creepy the way he went about it. For what it is, its expensive, very noisy, Russian roulette for service, and the food is mediocre at absolute best. Current crowd seems to be a big mix but heavy on that really douchey contractor that you don't want to work for or fired from your job and also a whiff of Florida ghetto. Its a mix that leads to a parking lot shooting there in the next months. read more

You are a sports bar right? On football Sunday, you need to have all the games on all of the TVs. When games switched from the 1 o'clock to 4:25 games, only 1 game was on. We asked the bartenders who seemed oblivious several times to put the games on. Finally we spotted the manager and he took care of it. 3-4 bartenders behind the small "outdoor" bar and they all were nonattentive, had to be flagged down for a beer refill. We had been to the Fort Myers Twin Peaks location earlier in the week and were impressed. They were three times as busy and service was spot on. Naples location needs improvement. read more

The worst experience I've had The wait staff cannot handle a summer crowd Happy Hour everyone on staff disappears from 5:45 on then appears @6:00 Complete incompetence manager read more

Appetizers are terrible. Food was terrible. Not even the service the cooks in the kitchen suck.

Such a depressing place. The lighting is weird, so low level and icky yellow. then if you sit by the outdoor space bar, you feel like the trucks, and cars zooming by are going to run you over is loud. The bar tender could not make a cosmo, it was pure acid. Did not wipe the bar counter. My husband went and brought paper towels from bathroom and wiped the bar down. The pinot Grigio is about the cheapest they can get. The bar tender was busy chatting up and flirting with a bunch of drunk dudes smoking big old cigars with gold chains acting like they were rollers. ‍ the food was pretty horrid. I ordered fish it was dry. my husband steak was super tough. it is basically a sausage party in this place. the grandpa at the corner of the bar ogling the girls made it feel like a cheap strip club. too many other restaurants in Naples. won't ever be going back. read more

Very nice building. Food is mediocre but what's really bad is the service. Looks like most reviews say the service is bad but the bartenders and managers just don't get it and don't have a clue. SO disorganized!! After several months of thinking the place would improve I give up and won't go back. Don't waste your time and money!! read more

Carol is awesome. Genuine person. Beautiful inside and out. We will definitely return and sit in her station. Thank you.

Absolutely horrible service today. Couldn't comment on the food - we never got any. Waited 45 minutes for appetizers but never arrived. Server didn't even notice our food never came. Her excuse that it was her 2nd day. Her trainer was too busy at the table behind us. She was table side at that table for the entire time we were there. After requesting our check from yet another server we were given a different tables check. I asked for our check and the fries that were never delivered still on the check. They removed the fries. The other server who gave us our incorrect check tried to save our visit by offering a "free whatever" for our next visit and a manager visit as we were walking out. I can deal with bad service or even a busy restaurants what is horrible is the incompetence and lack of customer service. read more

Madison and Kayla were so attentive and friendly, overall great service and i will for sure be coming back! The food was delicious get the cheese burgers all of them are great! read more

When in today to watch the foot game and the server said she was going to get the game on there . We came in 45 mins before the game even started because we were going there in a group and then the server came back to the table to say it will take a few minutes because the manager is changing a lot of TVs at ones and he going to do just give it time, then 20 minutes late she can back to the table and told us she can't put that game up because the manger overrides what game that's was going to play there because a different customer came up to him and asked him himself to put his game on so we walked out. But before we got up and left We called the manager over and he said there wasn't no more TVs available that he can change and we were thinking to ourselves there is one game on that's playing on 6 TVs why not he was like say the tv was already asked for. We would come there all the time and now we are going to bring our business somewhere else and our group we were going to make that our game place every game not anymore. Even the service agree that we were there way before anyone else asking and we have every right to be upset to not to be able to watch one game when there are so many tv. What a shame that a manager wouldn't even put one game on so we could watch it read more

My 12 year old pet hamster died. Just left divorce court. I wanted to cheer myself up and remembered happy hour just started. So I head down to my local Twin Peaks. Sat at the bar and was greeted by a beautiful smile by the name of Jeannene. She was nothing short of spectacular the way she served my dirty blonde was unforgettable. I can still see that foam running down my 22oz glass mug. I'll definitely be back. Let's just say id definitely put her in my MySpace top ten! read more

Meh. Food was not great. Chicken wings were coated in cornmeal and dry. Lobster roll was OK. Worst part was having to remind waitress of needing untinsles, napkins, a refill and box for wings we were going to salvage at home. Not anticipating going back. Good thing beer was cold. read more

the staff was sluggish. had to ask for flatware. no salt, pepper or parm cheese with my flatbread. try to ask for a beverage to any body that we may or may not get a hold of. 3 servers leaning on the bar all looking at phones or contributing to each other's personal conversation, not paying attention to patrons. flatbread was good tho. I actually trained hospitality. This would have been a no go. Not at all. read more