What impressed me most about the Legacy Willow Bend is the staff and the sense of community. Team…read moremembers are attentive, compassionate, and clearly dedicated to making residents feel supported and valued. Residents themselves are engaged, friendly, and proud to call this community home, which speaks volumes about the culture. I would highly recommend The Legacy Willow Bend to anyone exploring senior living options in the area.

There is a reason this community has been caring for seniors since 1953 and has maintained such a…read morefabulous reputation. This community offers all levels of care in a beautiful environment that allows its residents to live free of the burden of home maintenance. The staff is warm and always say hello when in the hallways or walking the building. The care in their healthcare center is top notch; this community has a five-star rating by Medicare! Grateful this is in our backyard; it truly is the best in the DFW area.

Believe me we've tried! There are a few amazing people who work at Mapleshade and in no way do I…read morewant to tarnish the wonderful job those few do to go above and beyond. However, if you can not advocate for your loved one everyday this is not the place for them. I'vd had countless phone calls, text and email conversations to get things right and they don't change. What does change is the staff they have a horrific turnover and can not keep a Director, Asst Director or care staff. I am constantly having to complain about the cleanliness of my mom's room, taking out her trash (incontenant supplies) no one answering her emergency pendant and medication list errors. If I were you I'd look past the stunning atmosphere and think about the care your loved one needs.

This community is unlike any other in the DFW area. The Village at Mapleshade offers a boutique…read morelifestyle where residents are truly thought of and treated as family members. The staff cares about each resident and it's apparent that they love their jobs. I would recommend this community to anyone who needs a little assistance with activities of daily living but wants to still live with independence and dignity. Great community!

On the recommendation of a friend, our family contacted Mindy to help navigate the process of…read moremoving our parents to a senior living community. We would like to pay this strong recommendation forward. Mindy helped us in so many ways. Not only did she steer us through the process and offer her invaluable expertise and resources, but Mindy was incredibly supportive, generous with her time, patient with our seemingly endless questions, and showed a genuine kindness for which we are so grateful. This process is very involved and can be overwhelming. Working with Mindy made it so much easier. If your family is considering moving loved ones to a senior living community, we strongly recommend that your first step should be to contact Mindy and Senior Living Specialists Philly. Thank you, Mindy....You are a RockStar!!!!

I can't say enough great things about Paul and his co-worker Shelly Rudiger. Paul's name came up as…read morea tremendous resource in the 3 out of 4 UTSW online support group meetings. There is no fee for people and families to use their service. Shelly helped us to find an assisted living for my father in Tarrant County and a year later, she helped us secure an Independent living facility for my Mom in Dallas County. She saved us time because she knew which facilities fit our parameters for each parent. She set up appointments and saved us thousands of dollars by being able to negotiate a lower price than what we were quoted by the facility my Mom chose. To top it off, our phone calls, texts and emails were promptly responded to over the course of a year. Don't delay. Give Paul a call today!

I've been here about a month and I love this place. The…read morestaff here is amazing , always available and helpful . It's beautiful here. Everybody is very courteous and it's a very pleasant environment

The level of activity, care and charm are excellent. Social activities planned. Top notch…read more Beautiful friendly. Welcoming.

Still two stars. My mom is finally out after a little over a year. This place is great for people…read morein their 60s 70s and 80s. But you do see a lot of people that are not doing very well walking around with their walkers and their motor scooters.This place is for somebody that wants to get out be social and make friends. Their food is awful. When I say awful, I mean worse than elementary school cafeteria. No flavor. No seasoning. So bland. They called roasted things that were just literally boiled in water things. At least they only charge $75 a month for food, but that's all it was worth. Also, I got a message from somebody on next-door that said they used to work at the Highland Springs cafeteria and that their health Inspection never passed. I can believe it because on the top of the counter I saw the things that had been there over a year and a half my mother was there that had never been wiped off or cleaned. Really disgusting and I'm glad she's out.

Came here while visiting my grandparents, and needless to say, it was a wonderful experience all…read moretoo the man named Umar Syed! At Reunion Grill, to be exact. It was our first time, and he was very friendly and understanding, especially because my grandparents are hard of hearing and he was very patient with them. I hope he gets the recognition he deserves! (:

This senior complex used to be much better than it is now. My senior mom has been there since 2013…read morewhen they had a transportation bus for grocery shopping, monthly birthday celebrations, various social activities, and office staff that seemed to care about the residents. Ever since COVID the staff has changed, they're gone more than they're there, you can't ever reach them, the transport bus is gone, no more social activities, rent increases every year, the grounds aren't being maintained very well, residents don't feel safe. When boxes are delivered to the office for residents, the office takes up to a week before letting the resident know it's there, even when it's FLOWERS! Mom got a box of flowers that sat there from Fri to Tue and they were dead.

My father lived at Sunrise for just over a year. The administration and staff of Sunrise were…read morewonderful. Their care, and attention to their residents is amazing. Our father had Alzheimer's and spent a year on the memory care floor. This of course, was a difficult time for him and our family. Sunrise staff cared for him, just as we would. Thank you Sunrise Plano for making his end of life as good as it could have been. We will never forget you.

This is in regards to the posting from a couple of days ago regarding Sunrise of Hillcrest at 635…read moreand Hillcrest. This has to be a boguss posting because I have recommended this community to dozens of people and know the Susan this person was commenting on. Susan respects ALL people and would never says the "n word" and would never refer to gay people as "you people". Never. It is a shame that a disgruntled employee or anyone else who has an issue with someone, would post an untruth about someone this way. Susan has the respect of her residents, their families, her employees, as well as, healthcare vendors in the community. There is no one that I would trust more to take care of my Dad or any other person I care about than Susan and her staff at Sunrise of Hillcrest. ~Rev. Angela Campbell

There is a lot of suspicious activity at East, West, and Pioneer Place apartment campuses (Plano…read moreCommunity Homes). At times East campus is very quiet and clean but other times it is horrifying, creepy, and very unpleasant. There is a lot of rampant fear and paranoia that the senile elderly residents might burn down their kitchens and clothes dryers too. It's frightening to feel that a four alarm fire could break out at any second. The greedy managers expects for their part time employees to handle fires alone in order to save money. That sounds like a very dangerous plan. Is that plan even appropriate, effective, ethical, and safe? Furthermore, it's very suspicious that the majority of the residents at East as well as the other apartment campuses at Plano Community Homes are narcissistic Asian immigrants who do not speak or know a word of English yet act arrogantly entitled to section 8 housing. How did so many Asian immigrants who do not speak or know a word of English obtain section 8 housing? That is extremely suspicious activity. Furthermore, there is a pattern of belligerent residents fear mongering by dishonestly shouting and screaming "fire" or "flood" when there aren't such problems in sight. Sometimes there is so much noise that comes from the unruly residents, their families, and their guests who are prone to getting into arguments and bickering loudly without restraint. Also there are outbursts of harassment, disorderly conduct, disturbing the peace, and many angry complaints voiced by unruly residents due to malfunctioning dryers, washing machines, elevators, and other random issues. Shouldn't the stingy managers purchase dryers, washing machines, and elevators that are more efficient and effective? The managers and a few of the trainers they hired are very questionable, boorish, and strange too. Are they even qualified to be where they are at? Do the managers know how to enforce the rules? Are the managers well informed about labor laws and ethics? It doesn't seem that way. Some trouble-maker residents are constantly displeased with the customer service from newly hired staff and are scaring off part-time staff with bullying, harassment, fear mongering, and filing false complaints. Why does the leadership and the direct supervisors allow harassment, disorderly conduct, and suspicious activity to happen? Is the leadership qualified to even be in their positions? Is the leadership even qualified to make appropriate decisions? Does the leadership know how to train, manage, communicate, and protect their staff effectively? There seems to be patterns of staged incidents and rampant emotional abuse directed at new clerks who work for the establishment. How does the leadership and trainers resolve those problems effectively? It seems that the passive-aggressive leadership and direct supervisors do not want to enforce the rules regarding resident behavior therefore allowing some of the most belligerent residents and their guests to get away with bullying, disorderly conduct, disturbing the peace, filing false complaints, moral turpitude, and making a lot of inappropriate noise. It seems that the apartments are operating with a skeleton crew and there is high turnover which causes even more problems. I believe that all of the aforementioned problems reflects very poorly on the selfish leadership and their asinine agendas.

I talked with Nichole about 2:00 one afternoon. She called me before 5 the same day with 3 places…read moreto visit with my parents. She made the appointments for the next day. My parents found their dream place at the second location. Nichole knew the questions to ask to pinpoint what would work for my parents. I could not have been happier with her service, her professionalism and her selections. I would highly recommend Elite Senior Solutions to anyone looking for senior living of any type.

From the owner: Elite Senior Solutions is a FREE senior care referral service. We provide personal assistance in…read morelocating the right options for seniors and their families. Elite Senior Solutions can reduce your stress by providing a free consultation and helping you find the best senior care available. We are here to help seniors and their families every step of the way. Serving the North Texas/DFW metroplex including: Dallas, Plano, Frisco, McKinney, Allen, Richardson, Garland, Sachse, Mesquite, Rockwall, Rowlett, Wylie, Murphy, Parker, Prosper, Celina, Carrollton, The Colony, Irving, Lewisville, Coppell, Euless, Bedford, Hurst, Arlington, North Richland Hills, Fort Worth, Mansfield, Southlake, Keller, Grapevine, Colleyville, Desoto, and all other surrounding areas.