Excellent little train station. Park your car for free or take the bus to the station. Volunteers…read moretake care of this place so feel free to ask them questions if you have 'em. It's not huge but just enough for what you need. No lines, cheaper price to my destination, deluxe business class seats in coach? Sign me up! Maybe your next flight should be a train.

I did not ride the train from here but visited the station and did a little train photography (or…read moretried). So a limited review. This is a classic passenger station. Lots of history has run thru here. Great old school waiting area that harkens back to more simple times. The station is in great condition too. Thank God vagrants have not taken over. The train was predictably late (Amtrak!) but no one seemed to mind. A fun way to travel when you don't need to drive.

So far so good this is my favorite mode of transportation! I love how quick that I make…read moreconnections. It is laidback and there is more security on there than on buses. I love that. And I love how often and quickly it comes. It gets you to a lot of fun stuff to do! It connects you to major Hospitals like St Joseph and Tacoma General. I rate all my experiences a big 5! The only downside is side is it comes late on Sunday's . But that is okay. Thanks Tacoma Link!

What great way to get from Tacoma to Seattle! Taking it to the airport is so easy! Clean and…read moreefficient!

Great place to catch the bus or go shopping close by. But some of the people are just rude and mean…read moreand they will accuse you of anything and will pick fights. Security does a good job and all but they don't even understand half the time how to deal with an emergency.

Public transit center for the Lacey area. 11 routes serve this center, including local service and…read moreExpress service to/from Lakewood and Tacoma.

Best way to get to & from all the games in Seattle !read more

Plenty of parking, good selection of train schedule to Seattle- if your heading to Seattle this is…read moreprobably the best way to go to Seattle for any event or whatever if you dont need your vehicle up there. This is really the best way to go to Seattle though for Mariners, Seahawks or Sounders day games orr Seattle Storm day game (although that will take a transfer to get to the Seattle Center) It sure beats driving there and trying to find a parking spot, paying for the sport and of course fighting traffic!

Really nice train station. Skip the massive craziness of traffic and commuting and save your brain…read moreand time by using the train. If you are a local, your Orca pass works on this.

I saw all the great reviews about Seattle's Link light rail so I gave it a try yesterday evening to…read moreget to the U District area from the airport. It may have been a random fluke, however, my first experience was a disaster at best. After riding 2 stops on the 1 Line, we were all instructed to get off at Ranier Beach stop as there was some sort of police activity prohibiting us from riding further and we at this point were asked to cross the street and wait for a shuttle. About 10 min later, a shuttle arrived however not everyone could fit so this shuttle was jam packed with people! We were told that this shuttle would take us to the Columbia City station and from there, the 1 Line would resume. As it was traffic hour when this all happened, shuttle was slow moving, so probably another 20-30 min later, we arrived. A train was waiting for us and after that detour, the ride was smooth all the way to my destination. I made the mistake of getting off one stop before I intended, so that added another 10min to trip, completely my own stupid fault. So a trip from the airport that should have taken a little under an hour took close to 2 hours for me. Was an interesting experience and for $3, I really shouldn't complain. I also saved my company $100 but also wasted 90min on public transit. And time is money. I think this might have just been a little bad luck and a less frequent occurrence, but it definitely made me not want to take this form of transit ever again. They do get one star because when I mapped it out on Google maps, there was clear warning there was a delay and detour. It was just my poor choice to take a chance and see what happens. However, if the opportunity presents itself again and there were no issues with the Link light rail, I might consider this option again.

This new stupid redesign is going to screw a lot of people.my bus takes 1 bus and 15 mins to get…read morewhere I need to go come the 3rd it will take an hour and two buses. West to go interstupid

I am an ambulatory wheelchair user, and I'm so horribly embarrassed and ashamed when bus drivers…read morefight with me about securing my empty wheelchair. It folds up safely and stores with my caregiver, so people who can not get out of their wheelchairs can have the space. I'm trying to respect their disability. Passengers have shamed me, glared at me, and harassed me, all because they strapped my empty wheelchair when I've asked them not to. (They will even fight with me sometime and I either relent or get off cause I'm so mortified) It's so bad I have panic attacks every time it happens, now, and I never actually want to ride the buses I need to depend on to get around idk what to do tbh. I feel so embarrassed and ashamed of my disability as I deal with people regularly staring at me when I get out of my chair..... I've complained to them many times, and I hear it's policy. Yet you can fold and store walkers and strollers, but my EMPTY wheelchair has to be secured. It's honestly not different from a walker, IMO? I stopped sitting in my wheelchair on the bus because bus drivers were leaving other wheelchairs and strollers behind because of me. I can get up, I can walk short distances, and I do not need to sit in my chair on the bus so that other people can have that space. It all depends on what bus driver you have. Some of them respect my wishes; some of them flat-out don't, citing a policy I can't find on their website. EVEN THEN, they have a Reasonable Modification clause that allows them to modify policy if needed. I want them to see how this singles me out and makes me a target cause I have a disability different from the norm. I get enough from other people I don't need my transportation to make it worse, sometimes I'm flat out too scared to get on a bus because all this.... I just don't know what to do anymore, and I'm so fed up and discouraged. I can't tell you how many times I've complained and nothing happens, or I get conflicting stories. I'm just so tired; it shouldn't be this hard to have reliable transportation that respects my needs and those of other people with worse disabilities than mine, who need the space over me. We absolutely should not be strapping empty wheelchairs, and we absolutely should be strapping in strollers with children. Why is that not policy????

This is the only bus stop in Bonney Lake and hosts the only bus line that serves the town. This is…read morebasically an extension of the parking lot at the Sumner Train Station. That station has a major parking issue so this allows commuters from Bonney Lake to have easy non stop access to the Sounder train(and an easy ride to downtown Seattle) and being able to park very close to home and not fight for parking in Sumner. Seems like a safe location and cars of any kind will be fine here. Not the easiest to get out of in the evening but hey, you can't have it all.

Very easy to navigate website. Purchase tickets for walk-in or with vehicle. Vehicle ticket…read moreincludes the driver. You have to purchase tickets for passengers in the vehicle. We paid around $30 for the 3 of us, round trip. When you arrive, just get in a lane with your vehicle. Vehicles will enter in order of arrival. Fine for those who cut so please don't. If you don't make it on the ferry, then you'll have to wait for the next one. Have your tickets available, online or printed. While you're waiting, there's a cafe and eateries nearby. Once on Anderson island, there's a general store, museum, gift shop, sometimes garden market and other events, a couple of lakes, Air B&Bs. Definitely popular during the weekend so plan accordingly. When heading back on the ferry, line up the same way you arrived. If you're lucky an ice cream truck may stop by, otherwise not much to keep people occupied.

My first trip on the Ferry went without a hitch. It's best to use the website to check the schedule…read moreand buy your tickets in advance. Rates are shown with discounts for seniors and children. Your ticket is 'round trip, so be sure to hang on to it if printed. Once you arrive, be sure to get your car in line (lines 1-2) and await directions to drive on. The trip to Anderson Island is about 20 minutes, time enough for you to leave your car and go up top for pictures or to stretch your legs. There's a cabin area with tables that you can sit at and eat a snack if you brought one. There's also a convenience store and a park close by the port if you get there early.

We just moved to the area and called for information about public transportation. Vanessa was so…read morehelpful and informative. She quickly set us up with an account and set our reservation for the next day. Will keep you posted on the buses and ride. Just finished our Dial a ride with Patsy. She was right on time, friendly and respectful. This same attitude was evident on her bus. Everyone riding the bus clearly understood the environment and its expectations. Every rider entered the bus with a "good morning" and received the same from the other riders. It was obvious they all knew each other from their conversations. Sounded like a caring group of individuals. The men were quick to assist needy riders and were willing to stand and make their seats available.

I wish I could give less than 1 star for the absolutely thoughtless experience that I have had this…read moremornin. The 8:00 route 1 to Belfair which is scheduled to continue on to Bremerton as the three was 5 minutes late picking me up (this is a regular occurrence for this particular schedule, I don't know why they don't just say that it leaves at 8:05) anyway, we were caught in backed-up traffic due to a pretty bad accident. while I was literally riding the bus, they decided that they just weren't going to continue on to Bremerton today & they didn't know or care about what I was supposed to do. the only answer they gave me was that there's another bus to Bremerton scheduled in two hours. it's thoughtless & unconscionable & abysmal customer care. i am now sitting here on a bench on the side of the road waiting for two hours because they can't get me where I'm going & can't get me back home & they don't care! their only response was "we don't control when there's an accident." as if they have no control over leaving a person with no recourse after they claimed that they would provide you a service & then decided to discontinue that service half-way through!

My family and I have been using Pierce Transit for many years. We do appreciate the times that they…read morededicate in service. I love some of the cool shirts some drivers wear( those Hawaiian looking ones). When I first rode a Pierce transit bus, drivers were wearing vests and burgundy colors. Now they wear a nice blue color uniform! I have seen drivers come and go. When I first rode Pierce Transit drivers were very friendly and you get to know them well. Now fast forward in 2025, things are just so different. I do not know if the pandemic and crime has affected how our drivers interact with passengers. I am not sure. Today October 6 at around 8 this morning, my elderly husband took a trip and needed assistance with his destination. I understand drivers have a bit of duties other than driving. But passengers are paying customers and they should be very attentive to them especially the disabled and elderly ones. I have a problem with this. This morning was just too much for me. It only takes a second to direct a passenger to where they need to go. My husband called me and I can hear my husband ask for an assistance to his driver several times and he was not getting any response. I hung up and called the customer relations and I just felt let down. The man who called to respond to my complaint about my husband's experience was very curt and condescending. Frankly he could care less. You know I am hurt to give them so low stars but lately it has lost its shiny splendor of service. Do not get me wrong , there are still awesome drivers that make Pierce Transit shine. I acknowledge this and hope this review will encourage Pierce Transit to focus on all passengers from young , elderly , disabled and other. It is great that they offer free services to our youth and I adore even the mascot Boop! Yes I think that they can do this ! Apply it more in their training! It is a great company and I am confident that with hard work that Pierce Transit can be the way to go! I would love to give more stars but I am very disappointed at this time. I think crimes and possibly pure work burnout can be a factor . But it is never an excuse to ignore or mistreat elderly or disabled passengers. They are paying passengers too. I love Pierce Transit and I have to tell it like it is because they can do better!

I just got out of the hospital last week. I was so cold and the snow this morning caught me…read morecompletely off guard. I was on the way to catch bus route 54 to take me to work. I arrived at the crosswalk and was in the middle of the road merely steps away from the bus when the driver started to pull off. "Wait! PLEASE wait!" I called out but the driver continued to drive away. It was the kindness of Pierce Transit Supervisor Kristian that made my entire day. He offered to give me a ride to the transit station where I was heading to avoid me being stranded in the cold. I am writing this review because he had no idea of the type of week I had just survived nor my health condition but he powered up the heat as soon as I arrived and gave me a smooth and safe ride to my destination. It literally made my day. I'm extremely grateful for his generosity. I thanked him repeatedly and his response was "Pierce Transit cares for thier customers." I did not know that courtesy rides like this existed and I'll never forget the kindness that he showed me when I had no other options.