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    Twins Towing

    5.0 (1 review)
    Open Open 24 hours

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    4 months ago

    Amazing tow truck driver! Extremely careful with cars. Quick service, quick to respond!

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    Tumino's Towing

    Tumino's Towing

    2.8
    (59 reviews)

    This was my very first time getting stuck on the turnpike, so I called AAA and they called TUMINO'S…read moretowing. AAA told me they are not allowed on the turnpike. The driver came extremely fast. EVERYTHING about him was PERFECT!! I was so stressed out since this was my very first time broken down. He made me feel calm. He took the stress away by putting my mind at ease ... he made me smile. Thank you!!!!!

    HORRIBLE COMPANY! DO NOT USE THEM! THEIR RATINGS ARE TERRIBLE BECAUSE THEY ARE TERRIBLE. They…read moreflat-out LIED to me about the storage fee for leaving my car in their lot. Then held my car hostage once I finally got a tow to take my car out of their facility. RUDE, DISRESPECTFUL, LOW CLASS, CON ARTISTS! (read below for the full story) Tuminos Towing picked up my vehicle which was stuck on the NJ turnpike. Apparently AAA can not tow vehicles from the NJ turnpike, they need to get your car from a non private road. So the tow truck came from Tuminos Towing dispatched by Interstate Roadside Assistance. I was told by them that the tow fee of the tow truck ($165) would be reimbursed by AAA in a few weeks (lets see if that actually happens). The Tuminos tow truck driver told me I could leave the car at their facility with no charge. This was on Memorial Day in the night time, so no AAA tow trucks would come and get my car from Tuminos as it was a holiday plus the car needed to go into NYC. I guess no Towtruck guys wanted to take that long drive in traffic on holiday. The Tuminos towtruck guy that brought my car to the facility assured me that I would NOT be charged for any storage fees. So I left the car with the key inside the car on their lot - BIG MISTAKE! My sister came to pick me up and I was on the phone with AAA the next morning. It seems that when you are not with your vehicle and AAA needs to go from Northern NJ to NYC they basically leave your car for dead last on their tow itinerary and if they dont get to it they dont get to it. So I spent the following day (tuesday) on the phone ALL day with AAA trying to get a tow, and after 3 closed tickets with AAA and my car still not picked up (closed tickets apparently means that the car has been picked up and dropped off which it wasnt), I finally decided to go through my Car Insurance roadside assistance instead. So Wednesday morning I set up a tow truck through my insurance carrier. I set it up for late in the afternoon so that I could be home from work in time to receive the car. Everything went fantastic with my insurance company roadside assistance and the towtruck was dispatched within 20 minutes or so. When he arrived to Tuminos to pick up my vehicle he was stopped and told that I owed a storage fee. He called me immediately to let me know that he couldnt take my car until it was paid. I called Tuminos and explained to them that their towtruck driver assured me that I wouldnt have to pay a storage fee. Their rep named Charlie was very rude and told me "yeah if it was 1 or 2 days sure, but not for 3 or 4 days... my car was in their lot for 43 hours TOTAL - not even 2 days. He continued to be very rude and cut me off every time I tried to explain my side of it and that AAA was giving me the run around. He didnt care - $91.70 or I'm not getting my car back... for 43 hours parking. I think this is a GREAT time to point out that just outside of their facility was free street parking where I could have left my vehicle and felt just as safe for FREE. I would have done that if I wasnt lied to about no storage-fees to park on their facility. Bottom line is STAY away from this company and ALL of their locations, it seems all of their locations have bad ratings/reviews on here and I'm sure the ratings are accurate! Driver be ware, you are already going through frustrations if your car needs a tow, you dont need to be lied to, robbed and disrespected on top of that. I wish I thought to check their reviews BEFORE i let them touch my car... But I'm sure Tuminos knows that people on the side of the road are desperate and not checking reviews until after the fact by then, they have already committed their robbery. Thats the only way this low level business can stay open. STAY AWAY from them if you check this beforehand. Good luck.

    Twins Towing - roadsideassist - Updated June 2026

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