I always love my appointments at platinum. Gena is out of this world good at mani pedis. I don't…read morethink you can get a bad service from any of the ladies there

I just moved to this area and I was in dire need of highlights and waxing , I called and got an…read moreappointment fast, the young lady that took care of me was amazing and I will definitely be back! I came in there looking like a whole mess and I left feeling like I look like a million bucks , Thank you !!

I am so excited Liane opened this fabulous salon and spa downtown. She is the best at waxing and…read moregives the best facials and dermaplaning. She always has good skin care recommendations too. The salt room is fabulous for allergies. As soon as mine started acting up, I sat in it two days in a row for 45 minutes and experienced relief. This is the place I come whenever I want to get pampered.

All around good experience. my daughter has special needs…read moreand Jackie did a great job taking care of her leg wax. would highly recommend.

My first impression was that the salon is beautiful on the outside and inside! It feels like you're…read moreon an actual retreat and that's a huge plus. They were actually remodeling when I visited, they were rearranging some aspects of the salon to make a better experience for their customers. It was overall very clean and had a relaxing vibe. I actually went with my friend to her waxing appointment. Which sounds weird in hindsight, but she was only getting her legs and arm pits waxed so nothing too personal haha! I've never been waxed, so I wanted to see what the experience is actually like. To my delight her waxing lady is a true delight. Myra was SO sweet and made what could be an uncomfortable (and painful!) experience, really fun and comfortable. We talked about our weekend plans, traveling, and yummy food. She was definitely a joy and I can't wait to make an appointment with her in the future! Overall it was a great experience, a beautiful salon, and very affordable! I would definitely recommend!

The Brazillian from Patty is great - she is very professional, and easily takes the embarrasment…read moreout of a possibly uncomfortable situation. Definitely recommend. The Salon is nice, and well laid out. Offers drinks while you wait. Lots of stairs, but pretty cool.

I've been here twice and both times had issues when getting a full Brazilian. When I asked for a…read morepartial refund due to having to shave the area after I had received the service, I was told by the manager that they can't always get all the hair but that's what a full Brazilian entails. They had only offered half off my next visit but I will not be returning for a service that doesn't actually meet the criteria especially for it to be close to $100

Great service twice now. Super friendly staff, easy online booking. Clean, accurate and helpful!…read moreWill be back!

This was my first facial, so I don't have much to compare it to, but from my experience as a…read moreminority, I can't recommend it. Throughout the appointment, I felt like more of a burden than a valued customer. A white woman came in after me, and her demeanor instantly shifted--she became bright and bubbly, which was in stark contrast to how she treated me. The service was on the expensive side, and she asked for a tip afterward, which felt a bit pushy. There was also a robotic attempt to upsell products after the session, which added to the uncomfortable experience. If you fit the typical customer profile, you might have a better time, but I walked away feeling disappointed and taken advantage of.

For Kentucky this may be the standard. But not on the northeast. I tried to give them the benefit…read moreof the doubt because it stated that they had just moved to that location in February. But at the end of the day if you say you open for business than be open for business. The massage room was not dark, the outlets were not covered, and there was no place to put your things! If you're a spa be a spa where is the locker room where is the changing room. They have a lot of room to grow with Spa etiquette. There was no spawater, there was no warm and welcoming Clerk it was just overall unpleasant. Then at the end she pulled out 5 items that she suggested I get for my skin without even running down the reason why. If I were local I would travel to Louisville! Oh and I forgot about my wax I'll say this I had to go home and do work to further shape and clean!

I had a great experience here. I made an appointment for a massage kind of last minute, and was…read morehappy they could squeeze me in. The massage was wonderful, and the spa itself provided a lovely and relaxing atmosphere. I can't wait to come back for another massage, or even a pedicure. They also have services for men, so I'll be dragging my husband with me for that pedicure! Would definitely recommend.

They were able to get me in last minute for a massage. The staff at the front desk were so…read morewelcoming and friendly. The massage was wonderful. I highly recommend!

The last three times I went, I asked for a gel manicure, NOT a polish change. I let it go because…read moremy nails are in good shape. It was not a manicure-cold water and my cuticles never got trimmed. The last two times, I had to remind them to do the lotion. Very disappointed. I should have realized walking in there, they're never busy. I was there yesterday. Asked for a white gel polish with 3 coats. She said "can't do that because the polish is thick". Meaning old.

Not satisfied with the professionalism of the nail techs. I was seated quickly and soaked my nails…read morefor the time needed to remove polish. I then sat for an hour with no service or the courtesy to communicate the wait time. I was ignored with no explanation of the delay. I then asked why it was taking so long. I was then told they only have one tech that is skilled to do powder. The tech told me it would be another 15 minutes and was rude. I left and will never go back.

At Jordan's salon you can get the BEST service the guys there are so kind and you can ask them any…read morequestions you have about your hair !! I got a Brazilian Blowout and my hair is normally very thick and curly but now it's so flat and smooth!!So if you're ever wanting to have a good salon Jordan's is the way to go!!

From the owner: We specialize in multi dimensional color, natural lights, cuts, and so much more…read more We offer a full service salon and spa, with spa services such as facials, microderm, chemical peels, waxing, massage, mani/pedi.

Love the salon and everything but today I got my nails done by Ann and they turned out TERRIBLE,…read morenever getting this girl again, she just gave attitude and bad vibes. Asked to fix a crocked nail and she started yelling and arguing with me about it. Kept slapping my hands if I wasn't COMPLETELY still. Also paid extra for no reason at all.

I really wanted to like this place, but my experience left me concerned about both the quality of…read morethe work and the lack of communication -- especially around pricing. We called ahead asking if they had availability and were told to come in. When we arrived, I was directed to the back... and then left standing there with no guidance. There didn't seem to be any communication between the front and the back, so I just stood awkwardly until someone eventually noticed me and pointed me to a seat. Throughout my visit I watched multiple customers standing around confused about where to go or who to check in with. A simple "we'll be right with you" or a quick instruction would make a huge difference. I was handed a book and told to pick a color. Only later did I learn that the colors in that book cost extra -- something no one mentioned up front. I had chosen the most basic pedicure and certainly wasn't expecting added charges just to choose a polish color. I also asked for polka dots on my toes (I came in with them, so it was clear what I wanted). The first time I asked, the nail tech just stared at me. After she finished the base color, I repeated the request, and she nodded... but then continued without doing them. By the time she was finishing up, I stopped her again to ask, and she still didn't do them. If staff members are unsure what a customer is asking for, someone should jump in and assist -- especially since multiple employees could hear me. My daughter asked for a full set. One tech started, then told her to sit and wait for someone else to finish. After my services were done, we sat at the front and watched two walk-ins (who openly said they had no appointment) get seated immediately, while my daughter continued waiting. After 15 minutes -- and already being there for over two hours -- she decided she would just go elsewhere. Only when we stood to pay were we told she'd be "next," but by then we'd had enough. To top it all off, one of my fresh nails cracked on the side before we even left, and my daughter's shaping (from the little that was done) looked uneven. Then I was charged extra for the polish color I didn't know carried an additional fee -- and I still didn't get the design I asked for. There are too many salons in the area to settle for inconsistent communication, surprise charges, and work that doesn't hold up. I hope they improve, but for now, we'll be going elsewhere.