Wonderful experience with helpful employees and affordable storage! The workers were so friendly,…read moreaccommodating, and had excellent advice with how to fit everything in the surprisingly spacious units. The upper level unit wasn't a problem thanks to the ladder, just takes some teamwork. It was ideal for us UMiami students to put our dorm room items in storage here, and we were able to bring the van we rented pretty close to the unit which was really convenient. It was so much easier than we expected and we will be coming back to store our things in Kendall xtra every summer!

I've been using this company for about 5 or 6 years now, and I have been extremely happy with them…read more The people are friendly and helpful. The best part, my rates have not changed since I started. This company could easily try and hold my items at ransom and try to increase my fees every year (like other storage facilities do), but they value loyal customers and in turn, I'm happy to still be with them. Rates are variable, depending on the area, and in this area, this venue has the best rates. The facility has A/C and parking right in front of the large shop door. This facility does not have keyed entry pad or late hours, but given the price of the units, it's a small trade off. I only visit a few times a year, so not having the extra fringe benefits is worth the savings. I would highly recommend this facility.

HORRIBLE EXPERIENCE!!!! THEY WILL AUCTION OFF YOUR UNIT WITHOUT EVEN NOTIFYING YOU!!!!…read more I rented a unit at Public Storage on 10460 SW 72nd Street in May, 2021. I paid the monthly fees and insurance for 5 years. Every six months to a year, they raise the price to the point that by end of 2025, I was paying about $400.00 for the smallest unit when initially my contract stated and I paid less than $200.00 a month including the insurance. Not only that but when I forgot to make the January 1, 2026 payment, they sent me a reminder and I paid it on January 21, 2026, including the past due payment, late charges of $157.00, $50.00 for a lien fee, for a total payment made of $515.55. The payment receipt stated that the past due payments and all fees were paid on January 21, 2026 which brought the account current and stated that the next amount was due February 1 2026. On January 30, 2026, 9 days later they auctioned off my unit and I lost all of my children's keepsakes since birth among many valuables. I have the email that I paid the past due amount and my next payment was not due until February 1, 2026. THEY DID NOT EVEN NOTIFY ME THAT THE UNIT WAS BEING AUCTIONED OFF, BY PHONE, EMAIL OR IN ANYWAY WHATSOEVER. I FOUND OUT BECAUSE WHEN I WENT TO MAKE THE PAYMENT ONLINE, I DID NOT HAVE ACCESS TO MY ACCOUNT AND CONTACTED THE FACILITY AND WAS TOLD BY DAVID THAT MY UNIT HAD BEEN AUCTIONED OFF ON JANUARY 30, 2026. ON THAT SAME DAY, JANUARY 30, 2026, THEY SEND ME AN EMAIL ADVISING THAT THEY HAD INFORMATION THAT MY UNIT WAS UNLOCKED OR IMPROPERLY LOCKED WHEN THEY KNEW IT WAS THEM THAT OPENED THE UNIT BY CUTTING THE LOCK ON THE UNIT.

From 11/2024 to 07/2025 my storage fees more than doubled. pretty horrific way of doing business…read more you lure people in with attractive prices. the people go through a monumental effort moving everything. Then after a few months you go ahead and double the fee. Never storing with Public Storage ever again.

The presence when you walk in is a nice and clean environment, the employees assiste you quickly…read moreand friendly, they showed us the storage space and orientated my family to the best space that would suit our storage. All in all the price was a lot more economic the other commercial storages near by !Maria is such a wonderful worker

Headed southbound on US1 to run some errands near The Falls, I could not help but notice this…read morebrand new 6-story building brightly illuminated in the evening. Hmmm ... what is this? Its name: "US STORAGE CENTERS." I made a mental note to give them a call the next day to inquire about their rates. When I called, the manager answered the phone. His name is Calvin. He was very helpful and he invited me to come check out the facility in person. Although it was two weeks later when I finally showed up in person, Calvin remembered my name. (Impressive memory!) He showed me a 10' x 10' unit (and offered me a special deal.) Calvin is extremely professional, cordial, courteous, and efficient ... a true pleasure to deal with! The facility itself is immaculate, well-lit, and climate-controlled (air-conditioned.) Elevators and moving carts are available. Security codes are required to enter the building and also to operate the elevators. Restrooms and drinking fountains are at your disposal. One of the best features of all is the large covered parking area/ loading/unloading zone. This means that neither you nor your belongings will get wet even when it's raining cats and dogs!

A few weeks ago I needed to find a new storage location. The proximity of this site was too good…read moreto ignore. When I arrived I was immediately greeted by Daniel and he was amazing. He took his time explaining the rates, different options of storage as well as taking me on a tour. The storage units were clean, well lit as well as properly maintained. What really sold me on this place was the excellent customer service. Daniel is an absolute pleasure to work with. The rates are not too bad and the best thing about their company is the ability to have it have a contract longer than month to month. I hope to stay here for the long term.

Keyla is amazing great customer service she was very patient with me since I wasn't sure which…read morestorage size to get, but she is very knowledgeable n I got the one who meets my needs, I recommend this place n please ask for keyla she's very professional n friendly, now a days we don't see people like her in business and she is very good and knowledgeable

Had a great experience renting from here- convenient location, friendly staff, and super easy to…read moreaccess our unit. Feels very safe, the facility is clean, and easy to set up automatic payments.

The place was extremely clean, good lighting, and Michelle who helped us was amazing and very…read morehelpful I also loved how much security measures they have

I have been in many companies renting storage units but this is the one I have kept since 2017…read more They make you feel welcome with the best costumer service from Massiel and Rolland. I had two units now I have only one unit but if you beed to rent a unit ask for Massiel or Roland they will guide you like a baby and basically guide you with VIP treatment towards the safest, appropiate temperate and space unit you need. Best team ever! Rolland and Massiel with the best Company A+ mini storage.

I started storing some things here a few months ago, and I helped someone else move in some things…read moreshortly before that. There's no air conditioning in my unit, so you probably couldn't store anything that's temperature sensitive. The units are in rows, and you can pull your car right up to it, which is pretty convenient. However, the rows are pretty narrow- barely wider than one car- so if someone else is blocking your unit, you'll have to wait. I was pleasantly surprised a few weeks ago after we got a week of rain and everything in Kendall was flooded. I thought that for sure there would be flooding in my unit and that my boxes would be wet, but nope, it was dry; their drainage must be pretty good. The office staff is nice, and they're happy to take your payment over the phone if that's easier for you.

It's on ok facility. What makes It bad, they will double…read moreyour rent 3 months later. They will tell you that your rent is promotional and subject To change without notice. Then they tell You just rent under a different name To avoid The increase. Smart. Penalizing loyal customers in favor of new ones.

I have nothing but great experiences to share about Extra Space.They have been my storage provider…read morefor years and I cannot conceive of using anyone else. The Management is responsive and always about to resolve any issues at hand with the utmost efficacy.

Storage units are a dime a dozen, but the difference came down to customer service. At this…read morelocation, Daniel was very helpful in navigating a combo move out & in transaction. Highly recommend dealing with Daniel when renting here.

I Highly Recommend Mr. Daniel Sanchez,He is Very Nice and Kind Person,He always treat every body…read morewith Respect and He always helping everybody,This Place is The Best Customer Service,Because of Him! I always will be So Gratefull to Daniel For all His Help and caring ,always to everybody,God Bless You Daniel!!!