I stopped by the Resale lumber to inquire about bricks. The older woman at the desk was so rude! No…read morehello. No eye contact. she walked to her computer and pretty much ignored me. I was shocked. I walked out to my car. The woman putting firewood in her car experienced the same rudeness. Why? Can't believe someone like that would be greeting customers.

Ahhh, nothing like coming home on a cold winter day and sitting in front of a nice lukewarm stove…read moregiving off that familiar hissing, steaming, and dripping of well-seasoned firewood! Prices are really affordable and the employees are courteous. It's pretty convenient, with pre-loaded, pre-priced cartloads of wood. You can get anything from a cartload of irregular chunks of wood for $15 up to a $35 cart of oak. Additionally you can purchase pallets of wood onsite or for delivery. My complaint is that a lot of the wood I've bought there lately is hissing and sputtering, taking a lot more time to get started, and not throwing much heat out. By contrast, a more expensive bundle of seasoned campfire wood bought anywhere else will be burning quicker and hotter in a fraction of the time. With that in mind, the savings and convenience of buying here are countered by the fact that a lot of the wood doesn't seem properly seasoned. Additionally, brief internet research indicates that wetter wood causes more rapid creosote buildup in the chimney or stovepipe, which can be a hazard over time.

After one year in our house, Schmidbauer has still not corrected our two window situations. We paid…read morefor the windows, but the wrong windows were installed. The window for our boy's bathroom, which is supposed to be privacy glass, is not privacy glass. The front of house window grid situation looks ridiculous.

I experienced excellent customer service from Schmidbauer builders in Eureka. I worked for several…read moremonths with Anna to design my windows and sliding doors. She was professional and helpful

The instant you walk in staff greets you at the door and asks you how they may help you. Customer…read moreservice at it's finest! I love the selection between two stores across the parking lots. One store has home decor, candies of all kinds, paints for the walls, and kitchen nick nacks. Whereas the other store focuses on home repairs, home keys, and small assortment of random home items. I could spend hours here. I love how quiet and peaceful it feels. A perfect getaway after a busy day at work. I arrived for one item and end up leaving with other items :)

Writing this mostly for out-of-towners. This entry on Yelp will unfortunately hide that this Ace…read moreHardware also contains a really great candy shop and general gift shop. The candy shop in the back is 100% worth a visit. I've been to dozens of "old fashioned" candy shops around the country that are either really cheesy or just are so overpriced you won't want to buy anything. This candy shop has really nice variety of old fashioned US brands, current novelty ones that kids like, and quality imports. Prices on candy are very fair. They have a good selection of regional sodas that are pretty $$$ individually but you buy in sets of 6 it's more reasonable. Also the staff is INCREDIBLY friendly and helpful.

Pierson's is outstanding for answering my questions about how to do it myself, what supplies I…read moreneed, and one lady expert there is exceptional. Pierson's has had everything I need right here in town. They care about our community as I have seen through the years. Years ago, I was treated rudely at Shaffer's Ace in Henderson Center by older men rather consistently. Since then, I refused to ever go there again, even though it was a block away from our house. Pierson's was like night and day, in their customer service. We live further away from Pierson's now, but it is still worth the easy drive during the week between 2 and 3 p.m. and we know the back roads. If time allows, I love meandering around in the garden area after I buy my supplies. One lovely afternoon, I even got to pet the garden cat sleeping up on an empty flower crate out back. Years ago, maybe 2004, I took my plans, measurements, and idea to build a cat door in a window. In the lumber department out back, they found me some scrap wood. Then I got the proper brackets inside the main building. In there, a nice gentlemen helped me figure out what bracket I needed AND he used his electric screwdriver to attach the brackets to the wood for me. Wish I got their names to tell the manager how much I appreciated their help. Never will I forget those guys going the extra mile for me, inexperienced in these things just having an idea. My measurements were correct and between the Pierson's lumber out back and bracket, screws, and nail area in front, they literally helped me build a cat door/window. It went under a window that opened upward and worked very well, with a table to jump on to get up and down for short excursions, then home to eat as I battened down the hatches. Many years later, that precious little mouser cat crossed the Rainbow bridge. She is buried under that beautiful flowering tree right outside where her cat window used to be.

Lovely and well stocked nursery. Very clean store. Very helpful staff. Easy access off 101.read more

these guys did me a wonderful service. They have the best prices around and had my materials when…read morethey said they would. every piece was there and it was in perfect condition. I will continue to shop with these guys in the future

Good spot for roofing materials also they have a truck that puts the bundles of shingles on the roofread more

They did our kitchen with the tiles that we picked. Great people to work with and very friendly…read moreand honest. Awesome job, well done ,to our satisfaction. Thank you! Carbondale Ceramics. And Family .

They worked endlessly with us from picking tile for our 3 bathrooms, to completing the…read moreinstallation. It's beautiful and would recommend every time!

I love Ace and have been on the rewards program for 6ish months. I went in last Sunday, and Instead…read moreof the friendly service I always receive, I was rung up by a rude old woman with the name tag "Cathy". I get some people can't control their facial expressions, and that's life, but this was beyond that. Exasperated sighs, short and curt when answering my questions. Felt like I was the biggest inconvenience to her. I'll make sure to go to the other register next time! She shouldn't be working with customers.

Helpful Staff, Great Garden Section & Well-Stocked Store…read more Shafer's Ace Hardware is a reliable go-to in Eureka for tools, hardware, and household items. The store is well-organized, and I was able to find what I needed quickly. The staff is friendly and ready to help, offering good advice on products and how to use them. There's a nice garden section out back with a good selection of plants and supplies. You can find some good deals when items are on sale, but most everyday prices tend to be higher than the competition. Still, the convenience, knowledgeable service, and variety make it worth stopping in, especially when you need something right away.

I have never had a bad experience with Hensell Materials, delivery's are on time and personnel are…read morevery buisiness like ... They are my go to place for building materials and landscape products ... Had a guy order the wrong block for a project and they had no problem exchanging to the correct product ...

Needed some field chalk and they were amazing and getting it for me asap. I would recommend them…read morefor any of your needs

I have been going here for over 40 years. Love the place…read moreWhen I was a kid I discovered baby chickens in a drawer and my dad bought me some. I still remember the experience like it was yesterday.

Think customer services is dead? NOT! Just had a wonderful experience at the Arcata store. I had…read morea warranty issue and as fate has it my item was a month over the warranty period. Still I thought it was worth going in. Carey called the manufacturer and got a response back to me the same day. I hadn't shopped at Nilsen much because we typically need items more like the lumber yard stocks (lumber, sheetrock, etc). But after looking around and realizing Nilsen has basic cleaning products, boots, socks, Yeti products and even cute home decor I will definitely be giving them more of my business! Shop local!

I was looking for a redwood tabletop for my RV. Landon was great communicating with me the entire…read moreway. We took pictures and followed up verbally as well as email to be sure we were both thinking the same thing. We talked about what I wanted and he shared what he could do. He provided options along the way. He had a slab which he thought fit the style I wanted and was very thoughtful in the process. He provided an accurate estimate of time and shipped the top to me. Very well packaged. I would highly recommend him for custom work. I was drawn to him because I liked his art work and I thought I'd love a usable piece of art in my home on wheels. Looking forward to doing future business with Landon and Redwood Burl.

Landon was fantastic every step of building our dream home dining room table! From driving around…read morethe large shop viewing pieces, cleverly sharing lots of photos to view options, fully understanding our criteria, giving professional suggestions and fixing a legs order issue. Having grown up in Humboldt, I really wanted some redwood in our San Diego dream home. It was sentimental because my dad passed before seeing our dream home but a part of him is here in our dining room. Landon made it come to life and we couldn't be happier with a beautiful table & statement piece for our home!