Nooks and Crannies.... you can do better. And I hope for everyone out there that doesn't have a…read morepristine house you take a minute to read this review. I love, love, love my cleaning crew that comes every 2 weeks (NOT nooks and crannies). They've been with me for years and I'm so thankful for them. But, unfortunately, it snowed and snowed last week and they couldn't make it and then they got the flu. In desperation, I called Nooks and Crannies to just maintain the house. I did a last minute booking and got 20% off. I had used them before, and they were okay, they were not to the level of my current cleaning crew, but I figured anything was better than nothing. They booked me from 4:45 pm - 7 pm. They showed up at 4:55 pm and they danced around my driveway and chatted. I don't care.... please, play, and joke. They didn't come into my house until after 5 pm. I had made sure to make all the beds, do all the dishes, clean all the counters, clear all the floors, etc. They arrived and I took the family out to dinner so we were out of their way. We came home around 6:40 pm and they were walking out the door (so they cleaned from 5ish to 6:40 out the door). They didn't dust or vacuum the bedrooms. (They were booked until 7 pm) they also didn't vacuum the carpet in the foyer. I went upstairs and did most of the dusting and vacuuming in the bedrooms in 30 minutes BY MYSELF. If the team had wanted to finish they could have. It's cool. I'm sure they were tired. HOWEVER, when I get a bill for 2 hours I get a little annoyed. It's $140 an hour. I am happy to pay and to tip on service rendered but when you didn't work the full 2 hours .... no, just no. Additionally, my husband shared with me that he overheard them arguing about the number of hours they were getting paid for in my foyer. (I guess that's what they were doing vs vacuuming the foyer rug). I emailed them manager back and inquire about why I was billed for 2 hours when they didn't work 2 hours. She responded that her crew worked "really hard" because my house was "quite dirty" IF my house was "quite dirty" why would they leave 20 minutes early?! Look. I will admit when my house is "quite dirty" but I had busted my butt this week to ensure it wasn't dirty. In fact, neighbors had come in and commented "wow your house is really clean." Is this how Nooks and Crannies keeps their clients? If you're in Cville just avoid this cleaning service..... super grumpy about this tonight and thankful for my regular cleaning crew. If you have pets, kids, you know, show any wear and tear and actually LIVE in your house prepare to be judged by this cleaning service. I don't know about you, but I work hard both professionally and domestically, and I don't need this negativity in my life. And I had the honor of paying a pretty penny for it, too.

I have had them cleaning my house now for a few months, and I have to say they do an amazing job…read more My house has never been cleaner and I am so completely thrilled with the quality and care that these ladies take in cleaning my home. If you leave dishes in the sink, they wash them...my bathroom has never been cleaner and there's no dust. I have two cats and a dog, and with a request (and small fee) they wash the walls too...I have never been happier with their service. They are also amazingly responsive on email and the phone. And customer service is important to them. Best decision I ever made.

We hired Bessie to shampoo our carpets, and we couldn't be happier. They responded quicky, arrived…read moreas scheduled, and did a superb job. The carpets look brand new.

The lovely ladies who cleaned my house did a phenomenal job. They were efficient, thorough and…read morecareful, which is all you could ever want! I will definitely work with them again.

Do not use this company, they illegally entered the premises I'm handicapped --Neither one spoke…read moreEnglish just a cell translator they didn't know how to use , they threw away important papers I can never get back.No estimate just"if you need a second person??." I had to call the police.

Sarah and her team are always thorough, responsive, and attentive to detail at my home. Highly…read morerecommend!

Sarah was fantastic! I'm pretty sure my place has never been so clean! They did a deep clean…read more Very thorough. The ladies were very nice and polite. I will definitely use her services again!

Excellent communication and followed through on everything we asked for. Would definitely hire this…read morecompany again.

I hired Bright Clean for a move-out and they did an incredible job. I really wish I'd known about…read morethem before I'd moved out of my rental house-- I'd have hired them to come every week! Koami arrived on time & did an amazingly thorough job. He communicated everything really well (before, during & after) and was careful and kind. Highly recommended!

Amanda cleans my Farmers Insurance agency once a week. I have never had a better experience with a…read morecleaning service. I wouldn't trust anyone else to do the job. She is very thorough with her work and recommends other when she does not provide the service.

A1's service was excellent. They worked to accommodate our schedule, and were very communicative…read moreabout when they'd arrive and how we should prep for the carpet cleaning. They took care while in our home (e.g. bungee-cording the front door to minimize draft when using the suction hose). And they gave clear and helpful instructions for how to ensure the rugs they cleaned dried well.

Long review but it's worth the read:…read more I cannot say enough good things about A-1 Carpet cleaners. From the responsive scheduling to the thorough carpet and rug cleaning. We are in the military and have used many carpet cleaning companies around the US. We have 3 pets (cat + 2 large dogs) and 2 kids (potty training age and infant). We only rented this house for a year, but by the time we were ready to move out you could see outlines of all the furniture and the carpet was 10x darker in high traffic areas. Joe was so knowledgeable on what works and why. He didn't try to upsell you on nonsense and he graciously gave me some discounts after discussing all the rugs and carpet needs. I rented a 1900sq ft house and ~1500 of it was carpeted. I knew this was going to be a dirty job. I even saw the water being drained after he was finished and let's just say red clay dirt is not pet friendly. I warned Joe that this isn't our first rodeo with renting and landlords often try to take our deposits. They claim that the pet odor is still too strong or they need us to pay for more cleanings (one made us clean 3x). He promised the carpets would look better than before we moved in and he was right!! I got a phone call that same week saying they were going to return our deposit and they were so thankful for how well we took care of their house. Mind blown is an understatement. Stop searching and just pick Joe!

I called OMG Cleaning Team to prepare my house to be sold. It had not had a thorough cleaning for…read moreseventeen years. Stephanie's team came in and took a tour, seeing all the edges, the windows, the fridge, the bathrooms that had to be done. She guaranteed me that the hardwood floors would shine like never before and that the whole house would be ready to be sold, polished and gleaming. Stephanie was right! My house sold in one week! Everyone who came on a tour commented on how wonderful the house looked. One family insisted the hardwood floors couldn't look that good after almost twenty years! Beautifully done! I would hire them any time! Charlotte Wellen, NBCT

OMG is honest, dependable and provides a good cleaning service. Stephanie and her team strive to…read moremeet your individual needs and are flexible as your needs change. We trust OMG to care for our new home like it was theirs!