Great customer service! Maureen is always looking for ways to save me money and who doesn't like…read morethat?!

From the owner: Your local Independent Insurance Agency. Insuring what matters most to you. Woman owned and…read moreoperated. Specializing in Life and Health including Medicare plans. Also offering insurance for your small business, auto, home, boat, motorcycle, rental property, classic car, and more.

Jovanni went above and beyond to make sure my home and auto insurance fit my needs. I would…read moreabsolutely recommend Jovanni and the Tammy Johnson office to family and friends. Thanks again for making the process smooth and easy!

Jovanni helped me out with my insurance. You can really tell he cares about you and helps you get…read morethe best for your money without breaking the bank.

pleasure working with both of my insurance with you guys for the house the car. I'm so happy to…read morehave you guys on for my I just hope that you guys could reduce the price down a little bit so because I'm getting older and I'm gonna fix income, but I seriously appreciate your, and I have to say when I go to the office there's three agents are unbelievable. I love working with them. truly know what they're doing and they're on their game and I hope that you hire more people like them because I will be a faithful customer and everybody I know I will tell about you .

Kellie is the best! She is so knowledgeable and always super helpful. I would definitely recommend…read morethis agency for all your needs. 10/10

I asked for help with my policy cost. Sara helped me and was a joy to talk to. She had the answers…read moreto all my questions and a big help.

Switches to this agency when our old agent quit farm bureau and when we went and visited this…read moreagency, he met us and talked to us about anything we and explained everything to us. Very impressed that he took the time to talk to us when our old agent was always busy and sent us to someone else. Very happy with this

The best insurance agency around. My agent Celine goes above and beyond to find me the best rate…read moreavailable. She always gets back with me right away when I have questions. Best and friendliest customer service I have ever received from an Insurance agency!!

From the owner: Specializing in: - Investments…read more- Pension & Profit Sharing Plans - Financial Services - Employee Benefits Insurance - Workers Compensation & Disability Insurance - Insurance - Agriculture Insurance - Liability & Malpractice Insurance

If I could could give this agency 0 stars I would. I recently had the unfortunate experience of…read moredealing with The Ron Steffens Homeowners Insurance Agency, and I must say it was nothing short of a nightmare. From the very beginning, it was evident that this agency lacked the professionalism and competence one would expect from a reputable insurance provider. One of their agents made a grave mistake to my policy and rather than being professional and helpful instead I ended up arguing with them for almost two years to get this resolved. I have been in the customer service industry for 8+ years and I would never think to treat my clients the way this agency treated me. Overall, my experience with The Ron Steffens Homeowners Insurance Agency has been nothing short of a disaster. Their poor customer service, and lack of transparency have left me deeply dissatisfied. I would strongly advise anyone in need of homeowners insurance to steer clear of this agency. There are undoubtedly better options available that will provide the protection and support you deserve. STAY AWAY.

Everyone who knows me, knows I'm a stickler for customer service, and I am somewhat critical and…read moreexpect great customer service when I'm spending my hard earned money. Maybe I can even be annoying about it. Well, for something that is so impersonal as insurance, it's easy to shop around and look for the best rate with the best coverage, but you often overlook the customer service aspect because it really doesn't mean anything until you are in a pinch and need something from the insurance agency. That being said, I recently met the owner of my AAA insurance agency, AAA The Ron Steffens Agency, and it really made me happy to see what a great guy he is and what great people work with him. My agent, Paul Casey, goes above and beyond. When I was looking for a new car I kept emailing him different cars and information to price out what the insurance would be, and he responded SO FAST! I recently just emailed him asking for my proof of insurance and he had it back to me within 4 minutes, literally. I am sure there are other great insurance agents out there, but I had to do a shout out to mine, because it's so hard to find these days. Call him for a quote.

Jerry is the best to work with! He is very knowledgeable and gets things done efficiently. I…read moreappreciate his honesty and transparency as well.

We moved out here in 1992 and we signed up with Allstate since the office was near. Then we tried…read moreAAA for pricing which was too high so we naturally tried State Farm. They have better rates, with normal coverages and better pricing on our vehicles, and home. Jerry Columbo is the son and is the owner of this business for his dad who has passed on years ago, therefore he was trained well. He does a professional, wonderful job, talented multi-tasker with his business, family and events. IF he's not in the office his reps can take care of everyone by phone or in person.. He does reply quick to his emails. We have 3 vehicles insured, homeowners, life insurance policies and recently our son signed up for renters insurance. The more policies you have the more discounts you receive. if you have a high school student that has a good driving record or at college and they stay in the good student grades or GPA, you will receive a discount, also a discount for anti theft and actually the more policies you have the more discount. SO the location is on Hayes Rd. between 22 and 23 Mile Road. When it came to road service for an incident with my SUV tire, after calling State Farm, a courtesy company drove out within 30 minutes to assist me on the road. Our son back in college had a 2 incidents in southfield, not his fault a senior citizen pulled out of a side street and hit him. State Farm took care of it fast in repairs and the claims people were great too also with the 1-800 number. A very fast quick process with claims. Stop in for a quote or email him for a request for quote to compare. You will be happy and pleased that Jerry will match it or try to do his best. Like a good neighbor State Farm is there! This saying is so true and believe me.

I was shopping around for more competitive insurance. For my re-introduction to State Farm, I had…read morethe pleasure of working with Natalie M. She was patient and responsive to all my requests and questions.....she was very helpful and we quickly found a bundle of coverage that fully met my needs and my budget.

Amy is a sharp shooter, knows the business backwards, forwards, inside and out, sideways, up and…read moredown. Phenomenal staff! I love the customer service.