Agree with the fist reviewer about the phone service at this location. We came in to change the…read morescreen on the Iphone and then found out that they messed up one of the function buttons. Never come back here again for phone service. However, the travel service is excellent.

A pretty good place for booking flights to Vietnam and buying phone cards to call internationally…read more The owner is super nice and chill too. The only thing is that they also sell phones and phone related items and services here, but the young guy who does this (he sits behind the desk to the left as you walk in), is a real wanker. He's upselling phones like crazy (I know because I check ebay and amazon, as well as the service providers web site) to people who may not know any better. (some of the clientel here are kind of older) what a shame, taking advantage of people who come to you for help. My mom once came to him to ask for a phone for traveling to Vietnam. He offered her a used iPhone 4 for $250. Are you shitting me? Good thing she asked me before she bought it (this was in late 2015. I also recently learned he charged my dad 20$ to change his sim card from one phone to another. What a piece of work. Go somewhere else for phones and phone services. The only reason he gets any business is because he speaks Vietnamese, and he knows that and uses it to make a quick buck.

I have used Cadillac travel to book multiple trips and have always received great service and…read moreknowledge from Angela and David. Thanks for the help guys, I appreciate it!

I will never use this business again! I had to repeatedly ask for receipts to be emailed as I was…read moredesignated to make payments on the behalf of others. Due to the pandemic not improving we decided to cancel the trip as we were travelling outside of the country with children and someone with pre existing health concerns (We planned last year and thought things would be better now). Once cancelled I did not hear from our travel agent Linda for days to know if the trip was successfully cancelled or when we should expect a refund etc. I had to reach out to her and once we finally spoke she told me that the trip was cancelled and we would not receive our deposits. How unethical and unprofessional to not make a client aware of this before cancelling. My family and I loss over $1300 in deposits. Not to mention there was NO written verbiage in our contract or emails that stated deposits will be forfeited due to cancellation. Which I mentioned to Linda. We also had insurance by the way. I also asked why was I not informed that there would be a loss prior to cancelling the trip. All I received was an apology of miscommunication. There can be no miscommunication if there is NO communication!! I feel this was very low level service for someone who claims to have been in the business for over 20 years. I feel there is a bit of shady business here and I recommend you look elsewhere.

Working with Anne to help plan our honeymoon to Italy was great! She exceeded our expectations with…read morethe planning process by reworking the itinerary to fit around my Husbands' market trading schedule. She listened to our budget amount and got as close to it as she could, while prioritizing the 'hotels' money for our most desired destination, Positano, which was such a dream come true. She provided us with a list of tours and activities that we could choose from for each location and those did not disappoint! Anne is well skilled and highly recommended!!

I'd give 10 stars if I could!…read more Anne McCulloch and the team at Premium are the best in the business. I have used Anne for over 15 years, for international business travel (million+ miler) and leisure travel (average two international trips per year). Anne is committed to giving her clients the best travel experience at the lowest cost possible. She is knowledgeable and dedicated to getting every detail just right based on client needs. Additionally, she is a champ at support during any travel crisis. We have had a few, including the need for a medical airlift from Jamaica after my husband had an accident--at half the price our insurance quoted us for the same air service! We have recommended Anne to many friends and they also rave about her service. We moved to FL four years ago but I will never switch travel agents!