Good luck navigating through the website and coming up with the correct part. don't make a mistake,…read more if you do plan on paying to return it no matter what the circumstances. their policy says if it is your mistake you pay for the return and restocking fee.........trust me any mistake will be your mistake (even if it is only a $5 mistake). their idea of customer service is to make sure you serve them. Example: I tried to buy a door bin for my refrigerator. they sent me the one for the freezer which was much smaller and would not fit. the description on the website said it was for a refrigerator freezer and showed the correct picture (no dimensions). my fault, they said, as I should have typed in the correct part number (which I did but they didn't have it in their system). basically there was no way I could have ordered the correct part on-line. Lane agreed but still wouldn't waive the 20% restocking fee or pay for shipping even though I was going to purchase the correct bin. Recommendation: Do not order on-line. I only bought from them because they were cheaper than Sears parts BUT it turned out that the correct part was more expensive than Sears. shipping was immediate so if you must get it right away, makes sure and call (hopefully you will be treated better).

From the owner: Your Local Service Expertread more

For some reason, I can't update my previous post. I reconsidered taking out my stuff because they…read morewe're keeping our rent the same price. This morning, I received a message stating that the rent was going from $57 a month to $129 a month. WTF?!?! Over 100% raise in rent?!?! I'm thinking I'm not the only one with this situation. Hopefully everyone is taking out their stuff because this is not the way to keep your customers. I would stay clear of this business. But that's my opinion.

We had trouble cooling and called All Seasons. The first tech came out and determined we had a leak…read moreof Freon. He had family issues come up so he left the job unfinished. No one came back so we gave them another try a month later. The new guy showed up and what a pigpen of a truck. He worked for a while and then informed us he had another job to go to and never came back. After another month we called someone else. Turns out the threads on one of our condenser valves was stripped and now we are stuck with the cost of the repair.

My installer was friendly and so far my air conditioner is working again. I had not been informed…read morethat they were charging an additional 80.00's labeled "residential service request". This was in addition to the installation fee for one hour and 15 minutes of work. (15 minutes was doing things that I didn't need done)This was during regular hours and it was not a job that needed to be done immediately. An appointment was made for 5 days out. The service was completed during one visit. I still don't understand what entitles them to add an additional unexpected fee.

Adrian responded quickly to my phone message and solved my refrigerator problem within an hour of…read moremy call. He was friendly, helpful and professional. I highly recommend using Greer Appliance for your repair needs. Russ Grant Rolling Prairie, IN

Showed up on time to fix our gas range. Knew exactly what the problem was. Very reasonable,…read morefriendly, highly recommend this company.

On time and diagnosed the problem quickly. Price was reasonable and no problem scheduling an…read moreappointment

I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.