So far, they have been great. They are very informative and helpful. They always contact me before…read moremy services and send a detailed report, with findings, afterwards. Devin and crew are great.

I just FIRED Raptor Pest Control for doing a lousy job. Jim does not listen well and becomes…read morebelligerent and combative when told that my cabin has been recently been infested with mice. All he can say is his people noticed moderate infestation outside the cabin and inside is not their problem! Any not so intelligent office manager would have suggested that perhaps if they were paid more to do a periodic internal inspection, that might help? This company does NOT deserve my business and you would be wise to stay away from this amount of belligerence!

I'm calling the representative was very professional and efficient. I had a mouse problem under my…read morecrawlspace. A pest control person came out quickly crawled under the crawlspace and put baits after two weeks. I could still hear some mice and they came back. And after two more weeks, they are coming back. Problem seems to be solved. Mike was a very professional efficient worker. It was a good thing all around.

Have used CAD for 20 years now. Bi-annual service keeps the creepy crawly…read morecritters away. Top notch service from front desk staff, Melody and Dee, and our technician, Charlie.

The outside of our house was getting absolutely taken over by ants and it was driving us insane. No…read morematter what we did, they just kept coming back. Finally decided to call Raptor Pest Control and I'm so glad we did. Scheduling was super easy and they were able to get us on the schedule for the very next day, which was a huge plus. Even better, they took care of everything while we were at work, so we came home to a treated house without any disruption to our day. Honestly, such a relief - and definitely worth every penny... unless you're an ant, in which case it was a terrible deal

Raptor provided great and thorough service and was very responsive whenever I had questions. I had…read morea rat issue in my home, and within a week of installing pet-safe traps, the rodent was eliminated. I would recommend them to any of my family and friends.

The people at Raptor Pest Control are just fantastic. I heard something scratching around in the…read moreattic one morning and contacted Nikki at Raptor. By the afternoon, Nikki and her team member were at the office, had assessed the situation, and instituted a plan that got the job done! They were back two days later (over the holidays, no less) to retrieve the unfortunate critter. Ongoing communication was excellent. They followed up with additional inspection visits and confirmed that the situation was mitigated, and reached out several times afterwards to make sure that there was no more activity in the attic. Their service was prompt, professional, and genuinely caring -- these are professionals that take pride in what they do and a great service to our community. Wonderful people, excellent communication, and top‑tier results. If you need pest control, Raptor is the team you want. Highly recommend.

I have used 3 different pest control companies in the 20 years we've been in Tahoe with so/so…read moreresults until we ran into Raptor about 7 years ago. A neighbor told us about them. Their service is just top notch, they really care about their jobs and are always thorough. I originally used them as a "one time" job to rodent proof my garage. They figured out what had to be done including replacing the rubber seal at the bottom of the garage door, adding steel wool where the rodents could get in and better sealing the top of the door. We haven't had a rodent in the garage since. The job was so thorough that I ended up signing up for their monthly service and I have been happy ever since. I have since recommended them to every neighbor and at least 4 of them have used Raptor and have the same view as I do on Raptor's service and thoroughness.

We had Mike (owner) of G &R Pest Control come spray for ants. They've been relentless this year…read more Mike was able to come out the same day I called and spray. A stroke of good luck! Mike is a great guy. Easy to talk to, communication was clear, and precise. I may need him to come again for the hatching of new nests, but for today I'm thrilled! I highly recommend him!

G&R has been fabulous. They quickly dove into intrusion issues we were having, identified the…read moreproblems, proposed smart long term solutions, gave us fair quotes, and did the work as promised and did it well. The follow up care has been great and to make things even better they're easy and pleasant to work with. 5 stars for sure.

Brian was great and knowledgeable. He was able to get rid of our issues. He was very…read morestraightforward and we did not feel like he was upselling us. The value was reasonable. We will definitely use his services again in the future!

Brian has helped my mom numerous times with rodent issues, he is honest, transparent, Very patient…read moreand will let you know what it is that you really need. It's hard to find an exterminator that won't exploit and sell you packages when you're down or desperate for help with your pest problems, but he's been genuine throughout the entire ordeal. I appreciate his years of experience and various services, he communicates well, is punctual, reliable and you can tell he cares about his customers. Thank you.

We were having a huge ant problem, Stampede came the same day we called and took care of it!…read more Highly recommended them for all you pest control needs.

Everything started off great with Eddie and his company, I felt relieved and happy that I found a…read morecompany I could trust to take care of my home. Now I've been calling him for two weeks (because we are still having any issues in the house which is why I called him in the first place) with no call back from him. I will be looking for a new service that is reliable and effective.

Santiago was very proactive and drove down a nasty 6 mile dirt road the same day I requested an…read moreestimate. The evaluation was thorough and very informative. We needed bat control and he noticed other activity as well and came up with a plan to eradicate the rodents as well as a plan to keep them out in the future. His follow up is amazing and continued after the fact, which is very rare today. I highly recommend the Hero Pests Control team!!!

I get hounded with at least 3 communications to book the 1st appointment. They assert 7 - 9 am…read moreappointment. Confirm it. Don't show, but send 9 am text will be there at 9:30. Still no show. I can never get back the sleep I was deprived of and the time for scheduling this could have been allotted to other better opportunities. It's abuse. So go ahead and call them if this is what you want. I hope it doesn't cost you too much, like it did me.

Needed pest service for scorpions that were in the house. Tom with Advanced IPM did an excellent…read morejob and even found the scorpion I saw last night and removed it. I signed up for a service plan so I won't have to worry about these scorpions and will be able to sleep at night. I feel the price was very reasonable for the service provided. Thank you Tom

I would like to update my review I am very impressed with…read morethe action taken so quickly to resolve my problem! Very professional

Poor customer service Office hours online don't match…read morereality Phone calls take too long I am currently waiting and it's been over 40 minutes now Scheduled service didn't show and without Talking to us they rescheduled No one ever texted like normal to tell us they couldn't show up and they rescheduled us We had to call and be on hold that day too 33 minutes Cancelling service requires you speak to a manager but that's not easy It's been four days and I'm still trying to get a manager The actual service tech is very nice which is the companies only redeeming quality Adding this edit Taking back my positive comment about the service tech When she showed up today she was rude although she did come back to the door and apologized so maybe there's hope

A salesperson came to my door and sold me a contract for service. Before purchasing it, I opted…read morenot to buy it as I explained that we would be selling our home and moving out of state sometime in the next year. I was told that I would be allowed to cancel the contract when that was to occur. I was also told that after the first spray, to expect to see more bugs/spiders the first week but then after that, if I had a reoccurrence prior to the next scheduled spraying, they would re-spray without any additional charge. We are packing and painting and have purchased a new home out of state, so I canceled our contract. The next spray was scheduled for July. Well, the spiders have been out in force, but because I canceled the long term contract, they refuse to honor their word and respray without a charge. They stated they would not honor their word as I canceled the contract. I consider this to be poor customer service. Their first spray was only partially effective yet they will only return if I pay full price again. No thanks.