Today I needed to return a brand new Weedwhacker that had only been used twice they went above and…read morebeyond to swap it with a new unit providing us excellent service from their staff. I rent and purchase for our farm in Wolcott all the time.

Rented a chainsaw - blade was dull.. wasted a lot of time - returned it - bought a new blade -…read moreworked great. .. between time wasted and they get a free blade - cost me lots of $$. Now if they had suggested in the first place to buy a new blade that would have saved me. So they don't put the customer needs first. Was my first time there - probably my last time. Can't recommend.

Uhaul has become the worst company to ever try to deal with. The customer service is non existent…read more There online reservation system flat out lies to you. I tried to rent a truck at a local location. They took the reservation only to call me and tell me the truck could only be picked up 40 miles away. I looked up the location and the rating of that sight made me puke. I call and refused to pick up the truck there and they canceled the reservation and told me I could pick up a truck 90 miles away. I called management to complain and they only thing the manger cared about was if I read the disclaimer on the website as if they wanted to make sure I could not sue them. I will never try to rent from Uhaul. No service, no quality.

A nightmare of an experience. My storage units changed overnight; I was directed to the wrong…read moreloading bay; I couldn't find or access my storage units; my swipe card didn't work; no one competent would help me; all of this while I was paying movers to sit in 90+ degree weather. A disaster. I couldn't be more dissatisfied. I called HQ, only to be told to talk to the general manager of the Bridgeport facility. Useless. If there were zero or negative stars, I'd lodge them.

So I went to this location to get a van for my moving and the customer service ladies. We're really…read morerude and mean all they care about is how they going to charge your card and whatever you do,if you don't fill the gas, if you don't clean the van, that I was gonna charge you like they are so spectacular About charging you, OK so I managed to get through the checking in and all that on the paperwork And then I was outside trying to move the van. I have to call the lady to ask her a few question because it's my first time actually using their service and she was all rude and mean telling me how she is not responsible for teaching me how to drive how rude I am never using this company again, I just heard About The Home Depot van rental, next time I'm definitely using Home Depot. They were rude and mean.!! And on top of that I was charged twice with no explanation. These people are horrible. They take your money for no reason and they are rude!

I rented a pick up truck with a four wheel trailer.Went to pick up and the tire light was on.left…read morerear needed fifteen pounds of air.They took care of that.Go to drive away maintenance needed light is on.had to go 250 into mountain of New Hampshire to pick up a car.Driverside sunvisor wasd snapped off,then when parking truck keyless remote not working had to lock/unlock manually.No big deal.Car is inm middle of nowhere go to tie down car to the trailer and one rear holddown strap was broke in half.Had to temporary repair with part of strap from another strap that I had.managed to make it home informed U Haul rep of the problem and he starts screaming(LITERALLY)at me and says TIE DOWN COULD NOT HAVE BEEN BROKEN WHEN PICKED UP.Then they have the nerve to charge my card 72.00 for a new tie down.I have used U haul many times and it has always been a good experiance.This time was horrible.

was having no luck in shopping for a home use generator, until I contacted United Rentals in…read moreBridgeport and spoke to Gail. She checked inventory with no luck but told me she would call back after searching other locations. To my surprise she call back within minutes that she had found one and could have delivered to shop the next day. When I was picking it up the next day they offered to prep it and give a quick over view. You just can't get that on line or from a big box store and the price was lower than everyone else. Above and Beyond Michael O'G

I rented cut and break concrete saw. Advertised price was $150.00 per day real price was $318.40…read more Belt in the saw was slipping constantly and the blade couldn't handle any friction frequent adjustments were needed. And ever since I gave them my email address I'm getting tons of junk mail.

During my trip to Florida I overall had a horrible experience, we rented a Truck & tow dolly from…read morePenske from bpt ct & they had the trucks delivered from new haven ct (this location) we got to the place to pick the equipment up & was greeted with the rep not knowing what he was doing , so he charged up for someone else's reservation & had to reverse the charges so he can then charge us the right amount . NOT THE ISSUE THO . While on the road the tow dolly is defective meaning one of the straps keeps getting loose , so we had to spend money to stay in a hotel in Norfolk Va the closest Penske store to get serviced ! The 24:7 man came out and put a screw on the part that was loose & told us we don't have anything to worry about . So we then hit the road to drive 800 more miles & not even 20 minutes on the highway the strap on the passenger side comes off ' ! I then call PENSKE & aware them of my troubles & ask if they were aware of the defective dolly & DAN THE MANAGER was listing until I obvious keep going Pissed . HE then Hangs up in my face .. I called back to ask if we got disconnected & he told me No he hung up & I can now call the 1800 24/7 number cause he don't got time for this attitude of mine !! , after im sitting in the middle of the highway with a messed up dolly . I feel disrespected. We spent 1600 for the rental and dolly to be treated like cramp . I will NEVER REFER THEM for the way they treated us .

From the owner: Save Up To 20% When You Reserve Online Today!read more

I'm giving 5 stars to the moving crew based out of Fairfield County CT..... They were very…read moreproffesional, hardworkers and moved everything quickly without any damage. Very good guys I was happy to tip them and treated them to some late lunch/food as well. Now the office staff in CT..... They are probably the most arrogant people I've ever talked too. I'm in the private equity business so I deal with multi-millionaires and enterprise entrepreneurs in my line of work and they are more down to earth and friendly then these guys. ALL of them.... Mike, Amanda, Sam have an attitude problem. The only good one was one guy called Peter and the first guy that sold me on this company Steven. I got lucky that I ended up with a good moving staff crew that was hard working and efficient. Be ready for a 4 hour window which you are told about 48hours before your move which isn't good for people that live in luxury buildings because the elevator needs to be reserved. I get that's not their problem but I wasn't told their was a 4 hour window till last minute. Would I use these guys again? I'm not sure I'll give them the benefit of the doubt that the office staff are good people and are just stressed out because of COVID-19, but I'm not the only person thats complained about their attitude so maybe that's just how they are. It is what it is, at the end of the day my things got moved.

After a pleasant initial intake call, I decided not to use thaea movers. It was a price change…read moreafter I left a credit card deposit. All seemed fine when Chris said he understood. Today I get an email confirming my move and the $100 deposit. I was very clear about not moving forward so don't understand why this occurred. When I called back Santos said he would refund the deposit and cancel the booking. But I wouldnt truat this company now.