Recently the transmission on my vehicle went out so I was searching for an affordable used car. I…read morewent to multiple dealerships to look at vehicles, but my experience at the Volunteers of America-Vehicle Center was better than most of my experiences at the dealerships. I worked with Ron and Justin on the sales team. They were flexible and interested in helping me problem solve. I found them to be very patient and honest. I had a list of possibly more than 20 vehicles to look at in their lot, and they helped me narrow it down to the best three or four out of the bunch. The best three or four cars we narrowed it down to were not even the highest priced vehicles in the list. Ron was very friendly and fun to work with, and Justin was very informative on the mechanical aspects of the vehicles. They were very open about the condition of the vehicles when donated to them and what work their mechanics completed on the vehicles. They were also very flexible about allowing me to take a car to be seen by my mechanic. I can tell that Ron and Justin really enjoy what they do and want their customers to have fun while looking for a car as well. It was fun walking through their lot to see all of the different options. They had a large selection with a nice variety to choose from. They had varying price ranges to accommodate customers with different needs or desires. The cars were all nicely cleaned and parked neatly throughout their lot. They now offer financing and have multiple options for financing. I really had a blast working with them and might even go back just to say hi or bring them some donuts!

Would give zero if I could. Decent sales staff, HORRIBLE, HORRIBLE OFFICE STAFF, namely Katherine…read more Do not purchase from here unless you have HOURS AND HOURS of time to kill because she can't do anything. I had used my old car as a trade-in, and the registration was still in it, and it was parked somewhere in the mess of a lot they have, and I didn't know where it was parked. The salesman had left around 5:30 while Katherine was with another customer, who had also been there for hours. The other customers and I exchanged words about how poorly this place was run, and they had told me of how they had the run-around for days as well. They finally got to me at 7:00. I had been waiting 2 hours by that point and was very miffed. Supposedly Katherine was the only employee who could service people, and she then asked for my registration, which was in the old car. I told her this, and she went to call Secretary of State to verify the info (also, she didn't know when sec of state closes, something that someone who sells cars should probably know), which it was on the title application I had in my hand. She chastised me for being rude to her, but after waiting 2 1/2 hours anyone would have been upset. She then asked me about insurance, which I had faxed that info at 4:00. She then disappeared with my check for 25 minutes. Then, some greasey dude comes over and starts yelling at me, and I tell him that this is the worst customer service I ever experienced, and he walks away and gets on his phone. He comes back, then hands me my check and tells me the boss said to go away. Come back tomorrow. The girl was being a stupid baby and wouldn't come out to sell me this car! My mind was blown. I had to call the owner of the 'dealership' and tell him to sell me this car. If I hadn't already invested 12 HOURS over 2 DAYS on that horrible office, and didn't have to get to work the next morning, I would have walked out. I wish I would have, but at that point there was no way I was leaving without a car. They still had my old car! Bottom line, this place is SUPER SHADY. Don't waste your time or money here! There is much more to this story, such as the salesman calling me after hours to 'chat' (super creepy, 3 days in a row after 9pm) and a cleaning lady slopping soapy water all over the floor while an elderly man with a cane was hobbling around the office, mopping literally right around our feet. The whole experience was a nightmare. STAY AWAY!!

Great cars. They haven't jacked up the prices just because the other dealers have. Save money,save…read moretime, be happy with your purchase.

For many years I've steered clear on 'B' lots. But I took a chance and drove out to Pontiac from…read moreDetroit after viewing on line a 06 civic. I was familiar with the brand and was looking for an older model civic. Day 1 to just look at it I kept my expectations low. I wasn't disappointed when I walked around it. Victor was straight forward about the car... shared car fax and was willing to let me test drive it even though it was late in the day. The car was excellent for the years and miles. I called back to ask for the out the door price and was pleasantly surprised that he didn't jack up the cost to bleed me. So my experience in buying the car was painless (good deal/ good dealer)... but here is the 'extra' part not expected. In passing conversation I shared that I'm purchasing his civic to replace my old Civic because of engine problems ...he offered to buy my bad civic, and reduce my out of pocket. It saved me a trip to the junkyard. He was very nice, knowledgeable and professional. Go here... he has great (really nice/Sharp) used cars. For the price point... you will not lose. Thank you Victor. I wasn't expecting that

Bob and Ami were super friendly , authentic and easy too work with and got us the truck we've…read morewanted , highly recommend this dealership too anyone !

Bob and Ami - old school, honest, super friendly people to deal with. Their inventory is honestly…read moredescribed and priced fairly. Very responsive to questions, requests or concerns if you're making a purchase from an on-line source. I flew about 800 miles to make a purchase and they made sure that all my concerns were taken care of before I made the commitment. I've had lots of experiences making used vehicle purchases across the US in 20+ years, but this was the best experience by far. Give them a shot!

SCAM ARTISTS. DO NOT BUY FROM HERE. they sell poorly rebuilt, previously totaled vehicle…read more Buyer beware.

Great service! Dom was a great help. He listened to my situation and what I wanted/needed and…read moreprovided seamlessly. Everything was easy. Great communication throughout the whole process and ended up in a car that is no where near a downgrade from my last vehicle. Thanks again to Dom and the Legend Motors team.

This is a great place to buy a truck or car. The people are nice and they work with you. And if…read morethere is anything wrong they fix it. I appreciate all of the care and concern.

Tried to purchase a car from these people and the experience was slimy to say the least after…read morenoticing a leak under the car they kept trying to tell me that it wasn't a leak , EVEN THO IM LOOKING RIGHT AT IT ! I ask them to take the car to a service center for a complete safety inspection that I would pay for and as long as there were no major engine or transmission problems I would pay cash for the car immediately and I showed the the money to let them know I was serious. They had more excuses than a politician , saying that 8 o'clock in the morning was too early for them to get to the service center even suggesting I might wanna look somewhere else . This let me know that they don't want you to have options they want to hustle folks that might be desperate and not as thorough . WHO TURNS DOWN CASH ? STAY AWAY FROM THIS DUMP

My phone number is 248 277 6226, my name is Daniel Stephen, this companies number is not accurate…read moreplease stop calling me, I'm an 18 year old kid, I'm not a used car salesman

From the owner: We are a family owned business. We sell quality cars at affordable prices. All credit, no credit,…read moreno problem. We now currently have two open lots ready to service you and your family. We offer a large selection in all different price ranges and always carry 25 cars for $2500 and under.

Had a great experience with Nate and Chuck a few months back if you are struggling to rebuild your…read morecredit I could not recommend them more

"Buyer beware. CarGurus advertised the 2025 Bronco I contacted Newcomb's about at $45,673 and…read moreshowed 'Price includes fees.' I contacted the dealership because I live out of state and wanted to confirm pricing before traveling to Michigan. I was then told the truck was actually $60,000 plus tax, title and license. When I questioned why a $60,000 vehicle was advertised around $45,000, I was told the advertised amount reflected financing with 25% down. A down payment does not change the vehicle's selling price. I specifically tried to verify everything before traveling across the country, and I'm glad I did. Based on my experience, I would strongly recommend getting the actual selling price and complete buyer's order in writing before making a trip to this dealership."

Hi folks, I'm Trevor Thompson, I live in Farmington Hills, Michigan. I have been covering the…read moreTigers, Red Wings, Pistons, Lions and every other sport that moves, for Fox Sports Detroit, (now Bally Sports) for the past 21 years. Those of you who know me from my work there, or who follow me on my social media platforms, know that I am a very chill, laid-back, easy-going, fun-loving, kind of guy. For those of you who don't know or follow me, I'm a very chill, laid-back, easy-going, fun-loving kind of guy - until I'm not. And after dealing with Dave, at Great Lakes Auto Superstore, I am anything but chill! I am disturbed and deeply disappointed to the point where I feel I need to share my experience with all of you in the hopes that you can avoid the pitfalls of this place. And this really isn't even about me. It's about the experience my wife and I had trying to buy a car for our son. We made this mistake of trusting, Dave, and taking him at his word. That's when we found he is the embodiment of that prototypical, shady, deceitful, "used car salesman" on that lot we all dread coming across. I'll save you the blow by blow details of the 2 month period of back and forth we had trying to the right the wrongs this man's deceitfulness took us through and simply tell you what I told him in our last phone conversation: "I do not trust," him. He, "flat out lied to our faces several times on several issues relating to the purchase and service of the vehicle" we bought from him. In trying to find a replacement vehicle for the defective merchandise he sold us, "we took SEVERAL OTHER CARS to our mechanic to be look over, and every single one of them had SIGNIFICANT, AND COSTLY issues that he easily spotted." I took us 2 months to find a car that was actually worth exchanging for the original piece of junk we were sold. I told him, and I'm tell you, Dave "does not sell quality products at Great Lakes Auto Superstore, and it is a crying shame that you can spend $10 - $15,000 or more on a car off that lot, and the first thing you have to do once you leave the lot, is drive straight to your mechanic to get it fixed!" I've been doing business in this community for the past 20 years, and this is the single worst dealing / experience I've come across in all that time. In fact, this is the first review of this kind I've ever written... I'm a pretty chill guy. But if you're looking for a used car, or know anyone who is, feel free to shop wherever you like, but if you're dealing with Dave, or Great Lakes Auto Superstore, consider this a public service announcement from your friendly neighborhood sportscaster... "BUYER BEWARE!" Sincerely, Trevor Thompson

PLEASE, FOR THE LOVE OF GOD AND YOUR SANITY, DO NOT BRING YOUR CAR HERE!!!!!…read more I AM WRITING THIS REVIEW BECAUSE, AT THIS POINT, I HAVE NO OTHER OPTION BUT TO LET YOU ALL KNOW WHAT KIND OF TRASH THESE PEOPLE ARE. THEY ARE DISHONEST AND FRAUDULENT AND WILL DENY THAT THEY HAVE ANYTHING TO DO WITH ANY ISSUES THAT ARISE AFTER YOU DRIVE OFF THEIR LOT!! I have paid Dave and his wife, Dawn, over $8,000 for this junkyard job. All of the parts on my car were supposed to be replaced with NEW parts and the car was supposed to be in the same condition it was in before the accident that took place on September 22, 2021. Not only did I not get my car back until November, after having to pay $1800 for a rental because they took so long to complete the job, I ended up back at the shop because the work was not completed. The FIRST time I dropped it off, there was tar on the front passenger side door that was obviously a mistake that hadn't been cleaned up. When I mentioned this to Dave he said that he didn't know how the tar got there and that the front passenger door was not touched. He agreed to remove the tar and I was grateful. Additionally, there had been yellow glue on the roof of the car near the back glass as well as on the decals. When I pointed this out, he told me it was tree sap and that I must have parked under a tree but that he would remove it -- as if he was doing me a favor. I hadn't driven anywhere but home and there are no trees over my driveway and, SURPRISE, as you would imagine, there are NO TREES IN MY GARAGE, so it beats me. The back glass was originally placed improperly and I was informed it would be reset. Additionally, there was white residue all over the inside of my car that you could see from outside of the back glass by the break light. He tried to remove it, however, the job was not clean. The speakers rattled regularly while I had the car the first time around and when I brought it up to him he once again said his favorite words, "I didn't touch the [speakers]." Lastly (for this first experience), I HAVE THE WRONG BUMPER ON MY CAR!!!!! SECOND TIME AROUND!!! The seal on the back glass is not attached -- it is a one finger removal all the way across the bottom. The seal is buckled and coming out all around the glass as you can see in the photos, which lucky for me, means it rains into my car. As you can see on the right side (where the trunk lid meets the trunk), there is a bondo job AND a halfway bondo job that has been painted over. I imagine that because of the way this was "fixed" there is and has been a loud squealing sound inside go the car coming from that area of the car. You can see more bondo paint just beside rear light -- unlike the other side where there are clean seems with actual rivets (the side that was not touched and seems to be in its original condition). THE PAINT on the passenger side of the car is THREE DIFFERENT shades of white. The bumper on the right side is not affixed -- it is sunken in in various areas and popped out in others. On the left side, the bumper sinks in on one side and pops out on another. So, either the bumper is not the correct bumper, or the panel is not the correct panel. THE TRUNK LID: The entire right and left side been shaved off, sanded down, bondoed and then repainted. The edges are not smooth and there is are uneven gaps on each side once the lid is closed. The right side on the trunk lid dips and the left side is raised. There are paint smears and runs ALL over the trunk lid. You can see in one area a spot where they sanded it and didn't paint it -- you are looking at primed metal underneath -- they did a "buff and polish" or "refinish" and obviously missed a spot. I want to NOTE here that the stated to me that he "DID NOT touch the truck lid" and that it was not part of the claim. 1. Why lie and say you did not touch it when it's clearly been damaged? 2. Why did you touch it if it wasn't in the claim? These are not questions for the "dealership/bodyshop"! GAS CAP: When I picked up the car the first time around, I asked him why there was no fuel tank holder -- I hadn't noticed it had been painted white. Instead of replacing it with a new black one (because that is the color they come in), he said my model car does not come with a fuel tank holder. As it turns out, it has been confined that he painted it white. Additionally, you can see that the gas cap is been HOT GLUED to the gas locker hatch! HOT GLUED! DECALS: The letters aren't even remotely straight and the is glue EVERYWHERE between the letters. See photo. THIS IS ALL JUST THE SUPERFICIAL STUFF, I HAVE NO IDEA BEYOND THE WHEEL THAT STILL HAS NOT BEEN REPLACED (which I was notified of in DECEMBER!!) THE OTHER DAMAGES ARE BENEATH THE SURFACE. As mentioned above: I have been driving on a bad wheel that was supposed to be replaced months ago. It is now February 25, 2022, and I still have not been able to get Dave and Dawn to fix any of the issues.

BUYER BEWARE I Bought a 2018 Ford Escape from Summit Palace…read more8/27/25. Engine blew in 12 days. Lou offered 4 salvage engines as a "good and safe" only to have checked the vin reports of total-loss and salvage, Lou refused refund or a proper replacement engine with warranty for parts and labor. I will be filing complaints with Michigan Attorney General and Secretary of State Dealer Licensing and Regulations. It has been over a month ive been without a working vehicle, its been a nightmare! Read all the reviews from Google about summit palace and his former business Giovanni Motors 2, I'm not the only one who has had bad experience...Hopefully I'll be the last one as I will make sure the state of michigan conducts a formal investigation into summit palace inc for misrepresentation, fraud and deceptive practices.

Tired to sell my father a "great jeep" that was totaled out but told us it only needed a fender and…read morebumper. After I looked it over. I Asked why hood latch was removed. He said he didn't know. Then we noticed how bad the hood over hanged on the drive side and was hitting on pass side. Then i found big gap between grill and pass side fender and no gap on driver side fender. "Look at pic" the whole front clip is pushed over to pass side. My guess is he got it cheap at auction thinking it only needed a fender and bumper and realized it needed way way more work. I disclosed all that was wrong to him. But I doubt he will disclose that to next buyer. There no way he didn't know it was still so bad.