I just have to say I've never been an O'Reillys customer but for now on I am. Sean was nothing less…read morethan an absolute angel. He was so kind , professional , understanding and cool. It's employees like this that make customers come back. He has left a lasting impression. Thank you so much Sean. You are truly appreciated by your community. Sean @ Baldwin store Pontiac , MI

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Amazing, high quality work! My seats look brand new and have a customized look. Turn around was…read morequick and the staff was friendly and helpful

The guys replaced the headliner, which you can't do a cheap fix for. It looks absolutely perfect,…read morelike new! Kind, professional, gentlemen, every one of them, and well worth the cost. I highly recommend longtime business owner Tom and the guys at Paul's. Quality craftsmanship. (I saw other customers there that had much nicer vehicles than mine, who also put their trust in Paul's). Go see them for quality interior work on your beloved vehicle. (They don't do detailing) Amy L.

Trustworthy, fast and reliable service. Repairs to AC, replaced brakes on my SUV and car. Price was…read morelower than expected, and repairs done in a very reasonable time.

A little bummed to leave this review. We have had our vehicles worked on here for a few years now…read more The same day service has been great - you just have to get there early as they can get backed up. My reason for the 2 star review is due to an AC issue with my vehicle. I brought it in at the end of June because there was no AC - it was leaking somewhere. I let them know when I recharge it myself it will last for 2 to 3 weeks, then it blows warm air again. They inform me the wrong Freon was put in the system (I put the correct one in, but I am guessing the person before us did not as it was purchased in January of this year). I go ahead and pay the $500 to have it drained, recharged and pressure tested - no leaks or issues found - good to go. Until this past weekend. The AC went out again (less than 3 weeks after it was filled). I take it back in and let them know it's blowing warm air again. They take a look at it and they say it's low on Freon and it would be another $480 to refill it for them to pressure test it and find the issue -- even though we just did that at the end of June. No thanks.

Thank you Jenny for helping me with my ride! You figured out it was MAP sensor and problem fixed…read more More importantly you showed that there are ways to get it done without expensive mechanics. I'm 40 days out in the world and feel like I really can't do this!

What I thought would be a simple task of cleaning battery terminals turned into having to change…read morethe connections. Eddie was right there giving help with something that I had no experience doing. His experience and knowledge probably saved me around $500 in tow and maintenance fees. Because of Eddie this is the only place I will go to for my auto parts needs.

They sold me the wrong part and then the manager refused to give me a refund. Don't go to this…read morelocation.

This has been the absolute best experience I've ever had in an auto parts store in my almost four…read moredecades on this Earth. Listen, I've owned my share of used cars. With that comes trips to auto parts stores. I purchased yesterday and I'm STILL thinking about the amazing service I received! I needed to get a battery. My husband attempted a battery purchase at XXX (a store that provided crappy service). I attempted a battery purchase at XXX-mart, but the line was incredibly long and moving super slow. While in line, I called Advance Auto Parts. I talked to Rick on the phone and that's when it all changed. He was extremely polite, knowledgeable, and said he could help. I got out of line and went straight to store #01706 in Pontiac, MI. When I got there, Rick remembered talking to me. He popped the hood and got to work! He explained the warranty, cold cranking amps, and installation. I know plenty about vehicles (remember, I've owned a LOT of used vehicles) and everything Rick told me was on the up and up. While I waited, I watched Rick greet every customer who walked in - even some by name. He was genuinely pleasant and I could tell he enjoyed what he was doing. I don't know if Rick is the manager, but he should be. He carries himself like a natural leader who knows service. I've worked in hospitality management and I know great service. It can't be taught. Rick is the epitome of stellar customer service. To fellow customers, go here and ask for Rick. To Advance Auto Parts, be thankful Rick is representing your company well.

These guys are super helpful and informative whenever i need parts. Everyone always manages to be…read morereally friendly without any BS. Great customer service and really down to earth people!

I got just what I needed.. the guy that helped me was at the very first counter he was really…read morehelpful and you could tell he knew what he was doing more then at any other places I have been to! He was great I will definitely go back!!!!

My girlfriend and I arrived about 10 minutes before they closed. I spoke with Chad, I advised him…read morethat we needed a Front bumper for her vehicle, and that it was the only day we had off to get it. They said "no problem" and went and pulled it and wrapped it up very nice, 10 minutes prior to closing. Awesome attitudes, very positive environment. I highly recommend this place. Thank you Chad and team.

I called this auto parts business to have my car towed because I have no key and it was going to…read morecost me a couple thousand to have it re programmed. The man was very honest and explained that I could get the car fixed for a few hundred dollars. He said he hated to take my car when I could get it fixed. He could have made a lot of money on my car. I appreciate honesty. I will definitely use this company if I decide to salvage my car.